Job summary
There is an opportunity for a Safeguarding Care Coordinator to join us at Shrewsbury Primary Care Network (PCN). The role will involve coordination of safeguarding activities, maintaining accurate records, liaising with statutory agencies, and ensuring timely responses to safeguarding concerns.
Main duties of the job
The post holder will be responsible for facilitating internal safeguarding meetings, maintaining sensitive documentation, and supporting practices to maintain up-to-date safeguarding policies and training. The role requires excellent communication, organisational, and administrative skills, with a strong understanding of safeguarding procedures and confidentiality obligations.
About us
Shrewsbury PCN is made up of 11 GP practices supporting over 104,000 patients in and around Shrewsbury, Shropshire.
We are passionate about leading a network that is supportive and collaborative, where members and staff feel appreciated and empowered to make a difference. Our ambition is to deliver exceptional care and have a positive impact on the community we serve.
Job description
Job responsibilities
The following are the core responsibilities of the Shrewsbury PCN Safeguarding Care Coordinator.
- Support practices to maintain registers of children who are on Child Protection Plan, Child Need Plans, are a Looked After Child or where possible safeguarding concerns have been raised.
- Support with workflow, coding, summarising and circulation of safeguarding reports and safeguarding specific documents for all PCN practices.
- Liaise with the Local Authority to follow up on safeguarding referrals and, on a quarterly basis, reconcile Practice Registers.
- Prioritise and respond to strategy meeting invitations as advised by the relevant Practices Safeguarding Lead/GP.
- Respond to, and at times attend, child protection meetings as advised by the relevant Practices Safeguarding Lead/GP, prepare appropriate documentation and/or send apologies as required.
- Organise internal Safeguarding meetings for each Practice, preparing lists of patients for discussion, coordinating communication and invitations with third parties (e.g. health visitors, social workers, MASH, schools), taking minutes, updating patient records and coordinating any follow up actions.
- Work with the PCN practices to ensure that their safeguarding policies and procedures are up to date and consistent with agreed best practices, as defined by local and national guidelines.
- Provide training support to the PCN practices and PCN staff.
- Contribute to data collection and audit to improve standards for safeguarding practice across the PCN.
This job description is only a very brief summary of what a Safeguarding Care Coordinators job will entail, and the role will expand and change over time as the needs of the PCN changes, the requirement of the Network DES expands, or the priorities of the population evolve.
Job description
Job responsibilities
The following are the core responsibilities of the Shrewsbury PCN Safeguarding Care Coordinator.
- Support practices to maintain registers of children who are on Child Protection Plan, Child Need Plans, are a Looked After Child or where possible safeguarding concerns have been raised.
- Support with workflow, coding, summarising and circulation of safeguarding reports and safeguarding specific documents for all PCN practices.
- Liaise with the Local Authority to follow up on safeguarding referrals and, on a quarterly basis, reconcile Practice Registers.
- Prioritise and respond to strategy meeting invitations as advised by the relevant Practices Safeguarding Lead/GP.
- Respond to, and at times attend, child protection meetings as advised by the relevant Practices Safeguarding Lead/GP, prepare appropriate documentation and/or send apologies as required.
- Organise internal Safeguarding meetings for each Practice, preparing lists of patients for discussion, coordinating communication and invitations with third parties (e.g. health visitors, social workers, MASH, schools), taking minutes, updating patient records and coordinating any follow up actions.
- Work with the PCN practices to ensure that their safeguarding policies and procedures are up to date and consistent with agreed best practices, as defined by local and national guidelines.
- Provide training support to the PCN practices and PCN staff.
- Contribute to data collection and audit to improve standards for safeguarding practice across the PCN.
This job description is only a very brief summary of what a Safeguarding Care Coordinators job will entail, and the role will expand and change over time as the needs of the PCN changes, the requirement of the Network DES expands, or the priorities of the population evolve.
Person Specification
Other
Essential
- Meet DBS reference standards and criminal records checks
- Access to own transport / full clean driving license
- Ability to travel across the locality on a regular basis
Experience
Essential
- Previous work experience in a professional environment
Desirable
- Experience in safeguarding, child protection, or related fields
- Experience in organising or minuting meetings
- Experience of working in Primary Care
- Experience of using clinical systems (e.g. EMIS)
- Experience of liaising with multi-agency teams (e.g. social services, health visitors)
Skills and Competencies
Essential
- Proficient in the use of Microsoft Office 365 Applications
- Excellent communication skills (written and oral)
- High degree of accuracy and attention to details
- Ability to manage sensitive and confidential information appropriately
- Ability to prioritise tasks and manage time effectively
- Strong problem-solving and coordination skills
- Clear, professional telephone manner
- Ability to work under pressure while maintaining high standards
Qualifications
Essential
- Good standard of education
Personal Attributes
Essential
- Enthusiastic and highly motivated
- Committed to continuous personal and professional development
- Strong team player with ability to work independently
- Demonstrates initiative, discretion and sensitivity
- Flexible and responsive to changing priorities
Person Specification
Other
Essential
- Meet DBS reference standards and criminal records checks
- Access to own transport / full clean driving license
- Ability to travel across the locality on a regular basis
Experience
Essential
- Previous work experience in a professional environment
Desirable
- Experience in safeguarding, child protection, or related fields
- Experience in organising or minuting meetings
- Experience of working in Primary Care
- Experience of using clinical systems (e.g. EMIS)
- Experience of liaising with multi-agency teams (e.g. social services, health visitors)
Skills and Competencies
Essential
- Proficient in the use of Microsoft Office 365 Applications
- Excellent communication skills (written and oral)
- High degree of accuracy and attention to details
- Ability to manage sensitive and confidential information appropriately
- Ability to prioritise tasks and manage time effectively
- Strong problem-solving and coordination skills
- Clear, professional telephone manner
- Ability to work under pressure while maintaining high standards
Qualifications
Essential
- Good standard of education
Personal Attributes
Essential
- Enthusiastic and highly motivated
- Committed to continuous personal and professional development
- Strong team player with ability to work independently
- Demonstrates initiative, discretion and sensitivity
- Flexible and responsive to changing priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
