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Maryport Health Services

PCN Administrator

The closing date is 03 December 2025

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Job summary

We are a forward-thinking and progressive PCN in the Lake District looking to recruit a PCN Administrator to cover maternity leave for twelve months. The role is to be based at Maryport Health Services & Castlegate & Derwent Surgery.

Main duties of the job

The role of Administrator will be to support the PCN Management team, covering two GP Practices. The role includes: Attending meetings, minute taking, assisting with projects, assisting with data quality, extended access monitoring of provision, support with marketing, support with digital transformation projects, preparation of PCN reports and submissions.

Previous experience of working within the NHS, use of EMIS and Ardens is desirable but not essential as full training will be provided.

About us

Joining two teams of over 130 staff combined, who all like to support each other and deliver the best possible service to the patients. We serve a combined population of approximately 32,000 patients.

We provide a uniform, free tea and coffee (and cake sometimes!), access to the NHS pension scheme, 6 weeks (plus bank holidays adj) per annum (pro rata), birthday as a day off, free parking, training and good craic.

Please apply with CV and cover letter to:nencicb-cu.recruitment.mhs@nhs.net

Details

Date posted

18 November 2025

Pay scheme

Other

Salary

£24,539 a year whole time equivalent

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5354-25-0009

Job locations

Alneburgh House

Ewanrigg Rd

Maryport

Cumbria

CA15 8EL


Cockermouth Primary Care Centre

Isel Road

Cockermouth

Cumbria

CA13 9HT


Job description

Job responsibilities

DUTIES & RESPONSIBILITIES

Financial & IT

Assist with PCN finances

ARRS claims

Support compilation of PCN finance from remittances and PCSE statements

Liaise with practices to ensure transactions for PCN are processed

Deputise

Attend meetings on behalf of PCN, take minutes and report back to PCN Board

Administration

Running searches and collating results in Excel for data analysis purposes

Involvement in data collection to meet service requirements

Import of Ardens searches to EMIS, data updates and upload to Ardens Manager

Supporting PCN Marketing

Filing and photocopying as required

Ensure admin room is tidy, risk free and patient confidentiality is maintained at all times following the practices clean desk policy

This is not an exhaustive list of duties but is intended as a guide.

Communication

PCN staff should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognize peoples needs for alternative methods of communication and respond accordingly.

Work Setting and Review

Works under direct supervision of the PCN Digital Transformation and Ops Lead

Ability to prioritise duties to ensure deadlines are achieved

Individual Responsibilities

Attendance and completion of mandatory training as directed by the practice.

Adhere to practice policies and procedures.

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Job description

Job responsibilities

DUTIES & RESPONSIBILITIES

Financial & IT

Assist with PCN finances

ARRS claims

Support compilation of PCN finance from remittances and PCSE statements

Liaise with practices to ensure transactions for PCN are processed

Deputise

Attend meetings on behalf of PCN, take minutes and report back to PCN Board

Administration

Running searches and collating results in Excel for data analysis purposes

Involvement in data collection to meet service requirements

Import of Ardens searches to EMIS, data updates and upload to Ardens Manager

Supporting PCN Marketing

Filing and photocopying as required

Ensure admin room is tidy, risk free and patient confidentiality is maintained at all times following the practices clean desk policy

This is not an exhaustive list of duties but is intended as a guide.

Communication

PCN staff should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognize peoples needs for alternative methods of communication and respond accordingly.

Work Setting and Review

Works under direct supervision of the PCN Digital Transformation and Ops Lead

Ability to prioritise duties to ensure deadlines are achieved

Individual Responsibilities

Attendance and completion of mandatory training as directed by the practice.

Adhere to practice policies and procedures.

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Person Specification

Qualifications

Essential

  • A minimum of 3 GCSEs at grade C or above (or equivalent)

Desirable

  • Business Administration NVQ Level 2 or above

Experience

Essential

  • Experience of working in busy administration environment
  • Minute taking

Desirable

  • Previous experience of working in a general practice environment

Knowledge & Skills

Essential

  • Ability to work independently and part of team
  • Attention to detail
  • Good numerical skills
  • Good communication skills
  • Good MS Office Skills Word, Excel, Outlook and Internet

Desirable

  • ECDL or equivalent IT qualification
  • Knowledge of EMIS Web
  • Knowledge of Ardens

Personal Attributes

Essential

  • Enthusiastic and motivated
  • Flexible approach to working hours
  • Willingness to learn and undertake further training
Person Specification

Qualifications

Essential

  • A minimum of 3 GCSEs at grade C or above (or equivalent)

Desirable

  • Business Administration NVQ Level 2 or above

Experience

Essential

  • Experience of working in busy administration environment
  • Minute taking

Desirable

  • Previous experience of working in a general practice environment

Knowledge & Skills

Essential

  • Ability to work independently and part of team
  • Attention to detail
  • Good numerical skills
  • Good communication skills
  • Good MS Office Skills Word, Excel, Outlook and Internet

Desirable

  • ECDL or equivalent IT qualification
  • Knowledge of EMIS Web
  • Knowledge of Ardens

Personal Attributes

Essential

  • Enthusiastic and motivated
  • Flexible approach to working hours
  • Willingness to learn and undertake further training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maryport Health Services

Address

Alneburgh House

Ewanrigg Rd

Maryport

Cumbria

CA15 8EL


Employer's website

https://www.maryporthealthservices.co.uk/ (Opens in a new tab)

Employer details

Employer name

Maryport Health Services

Address

Alneburgh House

Ewanrigg Rd

Maryport

Cumbria

CA15 8EL


Employer's website

https://www.maryporthealthservices.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager (Maryport Health Services)

Liam Southwell

nencicb-cu.recruitment.mhs@nhs.net

01900815544

Details

Date posted

18 November 2025

Pay scheme

Other

Salary

£24,539 a year whole time equivalent

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5354-25-0009

Job locations

Alneburgh House

Ewanrigg Rd

Maryport

Cumbria

CA15 8EL


Cockermouth Primary Care Centre

Isel Road

Cockermouth

Cumbria

CA13 9HT


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