Neasham Road Surgery

IT/Data Administrator

The closing date is 27 February 2026

Job summary

Are you interested in the finer details? Do you like investigative work? Are you interested in AI ? Then this is the job for you !

We are looking for an IT/data administrator who has experience of SystemOne clinical system. We have a vacancy for the right candidate to assist with the annual recall process for clinical annual reviews, setting up new systems to make this process more streamlined along with other data roles and responsibilities. In addition, we would like to progress with introducing AI technology into the Practice and we need your help in doing so. Other general day to day roles will include: scanning, workflow, searches and reporting, online patient registration, producing a practice newsletter on a quarterly basis, whilst keeping abreast of GDPR, and data protection.

Main duties of the job

In no particular order -

Scanning and Workflow duties scanning and coding of information from third party letters and other communications received using the Practice clinical system, SystmOne

Monitoring of the Practice email accounts ensuring emails are responded to, forwarded to the most appropriate person or department and actioned

Monitoring and processing of econsults using the Econsult Hub system

Chronic disease management using S1 recall system, inviting patients in for their regular reviews using Ardens and S1

Assisting with smear targets

Performing S1 searches as and when required for clinical information

Assist with the reports and searches for childhood immunisations, working collaboratively with the nursing team and other IT team members

Be responsible for QOF throughout the year, ensuring targets are on track and initiate any work required including the running of reports and inviting patients to attend

Be responsible for the on line registrations for patients requiring access, including SystmOnline and NHS apps

And other duties designated to the role

About us

Our current IT team consists of: one full time secretary, one part time workflow/summariser, one part time data administrator and one full time data administrator. This post will enhance the current team and provide additional capacity to the team whilst at the same time leading on new projects such as AI technology. Neasham Road Surgery is a friendly informal but hard working practice with a patient list size of 13,500. We achieve well in QOF and are rated as good with CQC. We can provide NHS pension and a Simply Health plan as part of your package, along with a uniform and lots of laughs during the working day.

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

£12.47 an hour Pay Review due April 2026

Contract

Permanent

Working pattern

Part-time

Reference number

A5346-26-0000

Job locations

The Surgery

186 Neasham Road

Darlington

County Durham

DL1 4YL


Job description

Job responsibilities

The post-holder will assist the current IT team in ensuring the Practice is making best use of the IT to enable it to meet modernisation targets, maximise income and improve patient care

Main responsibilities:

Scanning and Workflow duties scanning and coding of information from third party letters and other communications received using the Practice clinical system, SystmOne

Monitoring of the Practice email accounts ensuring emails are responded to, forwarded to the most appropriate person/department and actioned

Monitoring and processing of econsults using the Econsult Hub system

Chronic disease management using S1 recall system, inviting patients in for their regular reviews using Ardens and S1

Assisting with smear targets

Performing S1 searches as and when required for clinical information

Assist with the reports and searches for childhood immunisations, working collaboratively with the nursing team and other IT team members

Be responsible for QOF throughout the year, ensuring targets are on track and initiate any work required including the running of reports and inviting patients to attend

Be responsible for the on line registrations for patients requiring access, including SystmOnline and NHS apps

To act as data input clerk as required, with responsibility for the supervision and inputting of data according to established routine, e.g. Hospital letters, Laboratory results, forms, etc on a regular basis to ensure competency

Assist with the recording of information at Safeguarding and Palliative Care Meetings using templates on S1

Assist with the training of all present and new staff in computer techniques and implementing all necessary software updates and renewals

Ensure NHS text messaging service is running efficiently, assisting staff and patients

To be aware of the Data Protection Act and of its importance and relevance to General Practice

To assist in general office duties and reception work as required due to absence or annual leave

To assist and advise with regard setting up templates, using read codes for the purpose of extracting data from the computer for the use of audits

Assist with the maintaining and update of the Practice website

Assist with the maintaining and update of the Practice Facebook account

Amend Reception TV Powerpoint slides

To jointly produce Practice Newsletters (4 per year) with input from appropriate staff

To assist with general IT queries (eg change toners, reset passwords, etc) including communication and liaison with NECS IT staff

To assist new staff ensuring passwords, profiles and log ons have been requested

Collate Friends and Family information and advertise/display appropriately

Job description

Job responsibilities

The post-holder will assist the current IT team in ensuring the Practice is making best use of the IT to enable it to meet modernisation targets, maximise income and improve patient care

Main responsibilities:

Scanning and Workflow duties scanning and coding of information from third party letters and other communications received using the Practice clinical system, SystmOne

Monitoring of the Practice email accounts ensuring emails are responded to, forwarded to the most appropriate person/department and actioned

Monitoring and processing of econsults using the Econsult Hub system

Chronic disease management using S1 recall system, inviting patients in for their regular reviews using Ardens and S1

Assisting with smear targets

Performing S1 searches as and when required for clinical information

Assist with the reports and searches for childhood immunisations, working collaboratively with the nursing team and other IT team members

Be responsible for QOF throughout the year, ensuring targets are on track and initiate any work required including the running of reports and inviting patients to attend

Be responsible for the on line registrations for patients requiring access, including SystmOnline and NHS apps

To act as data input clerk as required, with responsibility for the supervision and inputting of data according to established routine, e.g. Hospital letters, Laboratory results, forms, etc on a regular basis to ensure competency

Assist with the recording of information at Safeguarding and Palliative Care Meetings using templates on S1

Assist with the training of all present and new staff in computer techniques and implementing all necessary software updates and renewals

Ensure NHS text messaging service is running efficiently, assisting staff and patients

To be aware of the Data Protection Act and of its importance and relevance to General Practice

To assist in general office duties and reception work as required due to absence or annual leave

To assist and advise with regard setting up templates, using read codes for the purpose of extracting data from the computer for the use of audits

Assist with the maintaining and update of the Practice website

Assist with the maintaining and update of the Practice Facebook account

Amend Reception TV Powerpoint slides

To jointly produce Practice Newsletters (4 per year) with input from appropriate staff

To assist with general IT queries (eg change toners, reset passwords, etc) including communication and liaison with NECS IT staff

To assist new staff ensuring passwords, profiles and log ons have been requested

Collate Friends and Family information and advertise/display appropriately

Person Specification

Knowledge and skills

Essential

  • Knowledge of GP practices
  • Attention to detail
  • Work under own initiative
  • Good interpersonal and communication skills
  • Sense of humour!

Desirable

  • Knowledge or experience of QOF
  • Knowledge or experience of CQRS

Experience

Essential

  • Experience in IT skills
  • Experience in primary care/NHS environment
  • Experience in Microsoft office products

Desirable

  • Experience of SystmOne clinical System
  • Experience of or knowledge of AI systems such as Heidi, Anima

Qualifications

Essential

  • Minimum of 3 GCSE Grade A to C in English and Maths and one other

Desirable

  • Qualified to NVQ Level 2/3
  • IT skills or qualification
  • Medical terminology certificate
Person Specification

Knowledge and skills

Essential

  • Knowledge of GP practices
  • Attention to detail
  • Work under own initiative
  • Good interpersonal and communication skills
  • Sense of humour!

Desirable

  • Knowledge or experience of QOF
  • Knowledge or experience of CQRS

Experience

Essential

  • Experience in IT skills
  • Experience in primary care/NHS environment
  • Experience in Microsoft office products

Desirable

  • Experience of SystmOne clinical System
  • Experience of or knowledge of AI systems such as Heidi, Anima

Qualifications

Essential

  • Minimum of 3 GCSE Grade A to C in English and Maths and one other

Desirable

  • Qualified to NVQ Level 2/3
  • IT skills or qualification
  • Medical terminology certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Neasham Road Surgery

Address

The Surgery

186 Neasham Road

Darlington

County Durham

DL1 4YL


Employer's website

https://www.neashamroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Neasham Road Surgery

Address

The Surgery

186 Neasham Road

Darlington

County Durham

DL1 4YL


Employer's website

https://www.neashamroadsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Business Manager

Sally Hutchinson

sally.hutchinson@nhs.net

01325461128

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

£12.47 an hour Pay Review due April 2026

Contract

Permanent

Working pattern

Part-time

Reference number

A5346-26-0000

Job locations

The Surgery

186 Neasham Road

Darlington

County Durham

DL1 4YL


Supporting documents

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