Kelvingrove Medical Centre

Medical Administrator

Information:

This job is now closed

Job summary

We are looking for a Medical Administrator to join our team at Kelvingrove Medical Centre. You will be required to provide a comprehensive and efficient secretarial / administrative service within the Practice, liaising with staff within the Primary Healthcare Team, the patients of the Practice and other agencies.Please see the attached job description.

Main duties of the job

Provide general assistance to the Practice Team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Ensure that you maintain a thorough knowledge of and adhere to all Practice policies and procedures and comply with health and safety legislation, information governance, security and confidentiality and infection control.

Work as part of a team to deliver administrative support to the medical staff, maintaining accurate and efficient processing of patient referral letters to hospitals and other secondary care providers.

Audio typing of patient referral letters and inputting of patient data into the computer database.

Liaising with various service providers and patients to organise appointments and deal with queries that may arise.

Ensure that computer data entries, filing and coding are kept up to date and maintained accurately

Provide other adhoc administrative support in order to assist in the smooth running of the Practice day to day.

About us

We are a long-established training Practice and are innovative and progressive in our approach, whilst retaining the core values of General Practice. We are all extremely passionate in the delivery of effective patient centred care. Although times are challenging within the NHS, we feel there are many opportunities for General Practice and are keen to continue to build our team. Our Mission Statement is 'To provide easy access to high quality patient centred care.

Details

Date posted

09 October 2024

Pay scheme

Other

Salary

£11.54 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5341-24-0003

Job locations

Kelvingrove Medical Centre

28 Hands Road

Heanor

Derbyshire

DE75 7HA


Job description

Job responsibilities

We are looking for a Medical Administrator to join our team at Kelvingrove Medical Centre. You will be required to provide a comprehensive and efficient secretarial / administrative service within the Practice, liaising with staff within the Primary Healthcare Team, the patients of the Practice and other agencies. Please see the attached job description.

Job description

Job responsibilities

We are looking for a Medical Administrator to join our team at Kelvingrove Medical Centre. You will be required to provide a comprehensive and efficient secretarial / administrative service within the Practice, liaising with staff within the Primary Healthcare Team, the patients of the Practice and other agencies. Please see the attached job description.

Person Specification

Qualifications

Essential

  • Good General Education

Personal Qualities

Essential

  • Confidentiality
  • Ability to communicate at all levels
  • Trustworthy/conscientious
  • Good time keeping
  • Time management
  • Attention to detail
  • Legible handwriting
  • Flexible
  • Empathetic and professional manner

Experience

Essential

  • Customer Service

Desirable

  • Previous experience of General Practice / Medical Secretary / Administrator role

Skills / Knowledge

Essential

  • Communication written/telephone skills
  • Organisation Skills
  • Ability to maintain relevant recording and information systems
  • Ability to work as a team member
  • Good overall typing skills good standard of spelling and grammar

Desirable

  • Knowledge of SystmOne / e-RS (Electronic Referral System / GP TeamNet
Person Specification

Qualifications

Essential

  • Good General Education

Personal Qualities

Essential

  • Confidentiality
  • Ability to communicate at all levels
  • Trustworthy/conscientious
  • Good time keeping
  • Time management
  • Attention to detail
  • Legible handwriting
  • Flexible
  • Empathetic and professional manner

Experience

Essential

  • Customer Service

Desirable

  • Previous experience of General Practice / Medical Secretary / Administrator role

Skills / Knowledge

Essential

  • Communication written/telephone skills
  • Organisation Skills
  • Ability to maintain relevant recording and information systems
  • Ability to work as a team member
  • Good overall typing skills good standard of spelling and grammar

Desirable

  • Knowledge of SystmOne / e-RS (Electronic Referral System / GP TeamNet

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kelvingrove Medical Centre

Address

Kelvingrove Medical Centre

28 Hands Road

Heanor

Derbyshire

DE75 7HA


Employer's website

https://www.kelvingrovemc.com/ (Opens in a new tab)

Employer details

Employer name

Kelvingrove Medical Centre

Address

Kelvingrove Medical Centre

28 Hands Road

Heanor

Derbyshire

DE75 7HA


Employer's website

https://www.kelvingrovemc.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Data Quality and IT Lead

Megumi Ashida

ddicb.kmcmanagement@nhs.net

01773713201

Details

Date posted

09 October 2024

Pay scheme

Other

Salary

£11.54 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5341-24-0003

Job locations

Kelvingrove Medical Centre

28 Hands Road

Heanor

Derbyshire

DE75 7HA


Supporting documents

Privacy notice

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