PCN Pharmacy Technician

Job responsibilities

Job responsibilities

Main Duties:

Completing prescription requests

To reconcile medicines from clinical letters/discharge letters

Monitoring High Risk Drug Monitoring (DMARDs, DOACs, Lithium, Antipsychotics)

Work with the practice to action MHRA drug alerts.

Prescription queries from patients

Work with practices to help with medicine related CQC requirements.

Repeat prescribing

Process repeat prescription requests in line with surgery protocols.

Review and adjust repeat prescribing protocols to improve patient safety, medicines return process and reduce medicine wastage.

Medication synchronisation

Monitoring CD prescriptions and ordering

Medication requests from DNs/Hospices/Dieticians

Helping towards QOF (ensuring appointments are made for long term conditions in line with birth month etc)

Medication review monitoring etc ensuring urate is done for Allopurinol, ECG for QOF, Prolactin for Antipsychotics etc

Updating Ophthalmology meds/drops

Appointments 5-6 a week, majority for new patients but also some for reductions of meds or titrations.

Setting up eRD (weekly, monthly etc)

Medicines Optimisation projects in line with local drives and formulary updates (deprescribing OTC meds, checking iron/folate on repeats which levels are now normal and no longer needed.

Checking formulary items/updates making swaps

Issuing medication alternatives

Helping change medication to liquids if swallowing difficulties

Clinical Responsibilities:

Undertake patient appointments; supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carrying out medicines optimisation including effective medicine administration, supporting medication reviews and reconciliation.

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation.

Utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

Supporting medication reviews, medicines reconciliation and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews.

Providing specialist expertise, where competent, to address both the public health care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Assist in delivery of medicines optimisation and management incentive schemes and patient safety audits.

Support the implementation of national prescribing policies and guidance.

Support quality improvement measures and contribute to the Quality Outcomes Framework and Enhanced Services.

Technical and Administrative Responsibilities:

Work with the Practice / PCN multi-disciplinary teams to ensure efficient medicine optimisation.

Supervise practice reception teams in sorting and streaming general prescription requests.

Provide leadership for medicines optimisations systems.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Develop relationships with other pharmacy technicians.

Support the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health.

General

The postholder will:

1. Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

2. Ensure the principles of openness, transparency and candor are observed and upheld in all working practices.

3. The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post

4. And be aware of and comply with the organisations safeguarding protection policies and procedures.

5. Ensure that any infection prevention and control issues are reported to the linemanager/Infection Prevention and Control Person Specification

Qualifications

Essential

Professional registration with GPhC

Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician

Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH);

Evidence of continued professional development (CPD)

Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.

Speak/understands urdu/hindi

Desirable

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Experience

Essential

Computer literate with an ability to use the required GP clinical systems

Able to analyse and interpret prescribing data

Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources

Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines

Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems

Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience

Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals whilst recognising peoples needs for alternative methods of communication

Influencing and negotiating skills

An excellent understanding of data protection and confidentiality issues

Desirable

Understand the aims of current healthcare policy within the PCN

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NECHELLS ALUM ROCK AND SALTLEY PRIMARY CARE NETWORK

Address

Naseby Medical Centre

32-34 Naseby Road

Alum Rock

B8 3HE

Flexible hours. Minimum of 2 sessions a week-roughly 6-12 hours/wk (e.g. Thursday 9:30- 13:30 and Monday 14:00-18:00) at a rate of £19.50/hour(TBC)

Qualifications

Essential

• Qualifications and Experience
• Professional registration with GPhC
• Meets the specific qualification and training requirements
• as specified by the GPhC criteria to register as a Pharmacy
• Technician
• Meets the specific qualification and training requirements as
• specified by the GPhC criteria to register as a Pharmacy
• Technician; enrolled in, undertaking or qualified from, an
• approved training pathway. For example, the Primary Care
• Pharmacy Educational Pathway (PCPEP) or Medicines
• Optimisation in Care Homes (MOCH);
• Evidence of continued professional development (CPD)
• Experience of working as a qualified, registered
• pharmacy technician in primary care, community
• or hospital pharmacy
• Skills and Competencies
• Computer literate with an ability to use the
• required GP clinical systems (desirable) and
• Microsoft office packages (essential)
• Able to analyse and interpret prescribing data
• Has attention to detail, able to work accurately, identifying
• errors quickly and easily Able to effectively manage allocated resources
• Has a planned and organised approach with an ability to
• prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and
• thinking ahead; using analytical techniques to draw logical
• solutions to problems
• Excellent communication skills, verbal and written, with the
• ability to adjust communication style and content to suit the
• audience
• Excellent verbal and written communication skills with
• team members, patients, carers, and other healthcare
• professionals. Whilst recognising peoples needs for
• alternative methods of communication
• Influencing and negotiating skills
• An excellent understanding of data protection and
• confidentiality issues
• Attributes
• Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a
• stakeholder focused response
• Self-motivated and proactive
• Self-motivated and proactive
• Able to undertake the demands of the post with
• reasonable adjustments if required
• Independently mobile to be able to work across
• several sites and travel to meet with
• stakeholders
• Adaptability, flexibility and ability to cope with
• uncertainty and change
• Demonstrate ability to work in a busy environment;

Desirable

• Qualifications and Experience
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Demonstrate ability to influence and persuade partners
• and stakeholders of the respective merits of different
• options, innovations, new opportunities and challenges
• Skills and Competencies
• Understand the aims of current healthcare policy within
• the PCN

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).