Job summary
We're looking for a proactive and organised HR Advisor to join our small, growing People & Performance team. You'll play a key role in keeping our HR operations running smoothly - managing the admin that keeps things moving, ensuring data accuracy, and supporting managers with clear, practical advice. You'll also help us build better processes and systems as we grow. This is a great opportunity for someone with CIPD Level 3 (or equivalent) who's ready to broaden their HR experience, take ownership of their work, and be part of a team that genuinely makes a difference. Autonomy, variety, and purpose - with the chance to help shape how HR supports care for thousands of people every day.
Main duties of the job
You'll be doing things like:
- Managing HR administration and records across the employee lifecycle.
- Acting as the first point of contact for HR queries and providing sound, policy-based advice.
- Supporting payroll changes, onboarding, offboarding and benefits administration.
- Maintaining accurate data in BambooHR and improving how we use our systems.
- Producing simple HR reports and helping identify smarter, more efficient ways of working.
- Building strong relationships across sites as a visible and approachable face of HR.
About us
At Penrose Health, were building something special - a modern, compassionate organisation delivering high-quality primary care to more than 80,000 patients across South East London.
We're strengthening our teams, and improving how care is delivered every day. Its an environment where great ideas matter, collaboration is valued, and you can see the impact of your work in real time.
You don't need a healthcare background - what matters most is your attitude, initiative, and sound commercial HR experience.
We're passionate about making a real difference - combining high standards of clinical care with a culture of collaboration, trust, and continuous improvement. Every role here, whether clinical or corporate, plays a part in helping patients get the care they deserve.
Job description
Job responsibilities
Purpose of the role
To provide hands-on, proactive HR support across the employee lifecycle ensuring smooth HR processes, accurate data, and consistent first-line advice.
The role combines strong administrative delivery, opportunities to improve systems and processes, and provide first line advice to employees and managers helping build structure and resilience as the organisation develops.
Key relationships
Works closely with the Head of People & Performance, Payroll Administrator, and local management teams.
Builds positive relationships with managers and employees across all sites.
Key responsibilities
- Act as the first point of contact for HR queries from managers and employees.
- Provide first-line HR advice, interpreting policy and signposting or escalating as needed.
- Manage HR administration including contracts, starters, leavers, contractual changes, and benefits.
- Ensure accurate data entry and reporting within our HR system.
- Partner with Payroll Administrator to ensure accurate monthly payroll.
- Produce HR metrics such as headcount, absence, and turnover.
- Identify and implement process improvements and automation opportunities.
- Support onboarding, offboarding, induction and engagement activities.
- Maintain confidentiality, accuracy and compliance in all HR processes and record-keeping.
- Help provide a visible and approachable HR presence across sites.
Job description
Job responsibilities
Purpose of the role
To provide hands-on, proactive HR support across the employee lifecycle ensuring smooth HR processes, accurate data, and consistent first-line advice.
The role combines strong administrative delivery, opportunities to improve systems and processes, and provide first line advice to employees and managers helping build structure and resilience as the organisation develops.
Key relationships
Works closely with the Head of People & Performance, Payroll Administrator, and local management teams.
Builds positive relationships with managers and employees across all sites.
Key responsibilities
- Act as the first point of contact for HR queries from managers and employees.
- Provide first-line HR advice, interpreting policy and signposting or escalating as needed.
- Manage HR administration including contracts, starters, leavers, contractual changes, and benefits.
- Ensure accurate data entry and reporting within our HR system.
- Partner with Payroll Administrator to ensure accurate monthly payroll.
- Produce HR metrics such as headcount, absence, and turnover.
- Identify and implement process improvements and automation opportunities.
- Support onboarding, offboarding, induction and engagement activities.
- Maintain confidentiality, accuracy and compliance in all HR processes and record-keeping.
- Help provide a visible and approachable HR presence across sites.
Person Specification
Qualifications
Essential
- CIPD Level 3 (or equivalent) or demonstrable experience at that level.
Desirable
- Working towards CIPD Level 5.
Knowledge & Skills
Essential
- Understanding of core HR processes and employment law fundamentals.
- Strong organisation and time management skills; excellent attention to detail; confident using HR systems (ideally BambooHR) and Microsoft 365; clear and professional written and verbal communication.
- Approachable, professional and discreet; proactive in finding better ways to do things; self-motivated and reliable; comfortable working independently; committed to accuracy and continuous improvement.
Desirable
- Awareness of HR practices in healthcare or other regulated, multi-site environments.
- Ability to use data and reporting to inform decisions; familiarity with HR metrics and dashboards.
- Curious and tech-minded, with an interest in automation or HR systems improvement.
Person Specification
Qualifications
Essential
- CIPD Level 3 (or equivalent) or demonstrable experience at that level.
Desirable
- Working towards CIPD Level 5.
Knowledge & Skills
Essential
- Understanding of core HR processes and employment law fundamentals.
- Strong organisation and time management skills; excellent attention to detail; confident using HR systems (ideally BambooHR) and Microsoft 365; clear and professional written and verbal communication.
- Approachable, professional and discreet; proactive in finding better ways to do things; self-motivated and reliable; comfortable working independently; committed to accuracy and continuous improvement.
Desirable
- Awareness of HR practices in healthcare or other regulated, multi-site environments.
- Ability to use data and reporting to inform decisions; familiarity with HR metrics and dashboards.
- Curious and tech-minded, with an interest in automation or HR systems improvement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.