Hanley, Bucknall, Bentilee PCN

Paramedic

Information:

This job is now closed

Job summary

A large focus of the role is to work as a Paramedic providing high quality and timely patient centred care within the care homes allocated to supporting the delivery of the Enhancing Health in Care Homes Network DES specification. The post holder will be responsible for the assessment, diagnosis, treatment and referral of care home patients within their level of competence and agreed protocols. This role will lead the wider care home team which includes: clinical pharmacists and pharmacy technicians, an ANP, a healthcare assistant and administrative support. The team collaboratively deliver both acute and urgent care, long term condition reviews, personalised care planning and general support to the care homes.

Collaborate with other members of the PCN including doctors, nurses and AHPs, accepting referrals and referring to them for specialist care.

Maintain accurate and contemporaneous health records appropriate to the consultation, ensuring accurate completion of all necessary documentation associated with patient health care and registration with the practice

Prescribe, issue and review medications as appropriate following policy, patient group directives, NICE (national) and local clinical guidelines and local carepathways. This will be done in accordance with evidence-based practice and national and practice protocols, and within scope of practice

Work with patients in order to support compliance with and adherence to prescribed treatments

Main duties of the job

Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions

Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis, and patients with complex needs

Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care

Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based treatment methods into a management plan

Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care

Assessment upon admission of new patients to care homes

Proactive, timely and consistent weekly support to the care home

About us

Hanley, Bucknall & Bentilee PCN comprises of 4 separate member GP Practices, working together to provide patient care to a population of just over 33,500. We look after 7 care homes and support these homes with a multi-disciplinary approach. We are an enthusiastic, dynamic and friendly PCN who constantly strive to improve patient pathways and health care outcomes.

Paramedics work autonomously within the community using their enhanced clinical assessment and treatment skills, to provide first point of contact for patients presenting with undifferentiated, undiagnosed problems relating to minor illness or injury, abdominal pains, chest pains and headaches. They are health professionals who have the capability to make sound judgements in the absence of full information and to manage varying degrees of risk when there are complex, competing or ambiguous information or uncertainty.

Details

Date posted

12 February 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5318-25-0001

Job locations

Cambridge House Surgery

Harley Street Medical Centre

Moorcroft Medical Centre

Potteries Medical Centre

ST2 0JG


Job description

Job responsibilities

Enhance own performance through continuous professional development, keep up to date with current evidence-based practice, and impart own knowledge and skills to PCN colleagues to meet the needs of the service

Be verified against the paramedic primary care roadmap

Recognise and work within own competence and professional code of conduct as regulated by the HCPC and College of Paramedics

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation

Participate in research and utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

Be aware of data protection (GDPR) and confidentiality issues particularly within a PCN

Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information

Review and process data using accurate read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.

The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day to day basis.

Health & Safety:

All staff have a duty to ensure the health and safety of themselves and others whilst at work. Safe working practices and health and safety precautions are a legal requirement. ALL incidents/ accidents must be reported to your manager and in line with the general philosophy of the PCN, you must participate in accident prevention by reporting hazards and following relevant policies and procedures including Moving and Handling guidelines and mandatory health and safety training.

Infection Control:

Infection Prevention and Control (IPC) is everybody's responsibility. All staff, both clinical and non-clinical, are required to adhere to the PCNs Infection Prevention and Control Policies and Procedures and make every effort to maintain high standards of infection prevention and control at all times. This includes good antimicrobial stewardship, hand decontamination, cleanliness and adhering to the Dress and Appearance policy. This will reduce the risk of Healthcare Associated Infections including MRSA and Clostridium Difficile in accordance with the Code of Practice on the prevention and control of infections and related guidance (2015).

Risk Management:

You are required to contribute to the control of risk and use the incident reporting system to alert the PCN of incidents or near misses that may compromise the quality of services.

Data Security:To ensure that the PCN Policies and Procedures regarding data security are adhered to, and that staff are aware of their obligations under these policies.

Confidentiality:

Working within the PCN you may gain knowledge of confidential matters which may include manual/electronic personal and medical information about patients and staff. Such information must be considered strictly confidential and must not be discussed or disclosed. Failure to observe this confidentiality could lead to disciplinary action being taken against you.

Equality & Diversity:

The PCN is committed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender, race, religion or belief,sexual orientation, marital status, gender reassignment or pregnancy/maternity. We fully support the right of all staff to equal opportunities and are committed to the development of a diverse workforce.

Safeguarding:

The PCN is committed to safeguarding and promoting the welfare of children and vulnerable adults and is signed up to Stoke-on-Trent Safeguarding Children Board Procedures, Staffordshire Safeguarding Children Board Procedures and the Staffordshire and Stoke-on-Trent Safeguarding Adults Partnership Procedures. All PCN staff must be familiar with, and adhere to, these procedures. It is the post-holder's responsibility to attend the PCNs mandatory Safeguarding Training, and to follow the relevant PCN's Policies and Practice Guidance.

Codes of Conduct and Accountability:

You are required to comply with PCN codes of conduct and accountability and codes of conduct which are relevant to this post.

Raising Concerns

If you have any concerns about a risk, malpractice or wrongdoing at work you are expected, as a Healthcare professional, to raise these concerns at the earliest opportunity, either with your line manager or lead clinician. This may be done verbally or in writing. As a result of raising a genuine concern under the Raising Concerns procedure, you will not be at risk of losing your job or suffering any detriment (such as a reprisal or victimisation) provided you are acting in good faith and the matter is not raised maliciously. Please refer to the Raising Concerns (formerly Whistleblowing) procedure for further information.

Registration:

Registration with a professional body imposes a duty on health care professionals to maintain the safety of the public through working within professional standards, to provide good quality care to patients and to promote professional education and conduct. It is the policy of the PCN that all health care professionals register or re-register and act in accordance with the requirements of their professional body.

Job description

Job responsibilities

Enhance own performance through continuous professional development, keep up to date with current evidence-based practice, and impart own knowledge and skills to PCN colleagues to meet the needs of the service

Be verified against the paramedic primary care roadmap

Recognise and work within own competence and professional code of conduct as regulated by the HCPC and College of Paramedics

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation

Participate in research and utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

Be aware of data protection (GDPR) and confidentiality issues particularly within a PCN

Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information

Review and process data using accurate read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.

The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day to day basis.

Health & Safety:

All staff have a duty to ensure the health and safety of themselves and others whilst at work. Safe working practices and health and safety precautions are a legal requirement. ALL incidents/ accidents must be reported to your manager and in line with the general philosophy of the PCN, you must participate in accident prevention by reporting hazards and following relevant policies and procedures including Moving and Handling guidelines and mandatory health and safety training.

Infection Control:

Infection Prevention and Control (IPC) is everybody's responsibility. All staff, both clinical and non-clinical, are required to adhere to the PCNs Infection Prevention and Control Policies and Procedures and make every effort to maintain high standards of infection prevention and control at all times. This includes good antimicrobial stewardship, hand decontamination, cleanliness and adhering to the Dress and Appearance policy. This will reduce the risk of Healthcare Associated Infections including MRSA and Clostridium Difficile in accordance with the Code of Practice on the prevention and control of infections and related guidance (2015).

Risk Management:

You are required to contribute to the control of risk and use the incident reporting system to alert the PCN of incidents or near misses that may compromise the quality of services.

Data Security:To ensure that the PCN Policies and Procedures regarding data security are adhered to, and that staff are aware of their obligations under these policies.

Confidentiality:

Working within the PCN you may gain knowledge of confidential matters which may include manual/electronic personal and medical information about patients and staff. Such information must be considered strictly confidential and must not be discussed or disclosed. Failure to observe this confidentiality could lead to disciplinary action being taken against you.

Equality & Diversity:

The PCN is committed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender, race, religion or belief,sexual orientation, marital status, gender reassignment or pregnancy/maternity. We fully support the right of all staff to equal opportunities and are committed to the development of a diverse workforce.

Safeguarding:

The PCN is committed to safeguarding and promoting the welfare of children and vulnerable adults and is signed up to Stoke-on-Trent Safeguarding Children Board Procedures, Staffordshire Safeguarding Children Board Procedures and the Staffordshire and Stoke-on-Trent Safeguarding Adults Partnership Procedures. All PCN staff must be familiar with, and adhere to, these procedures. It is the post-holder's responsibility to attend the PCNs mandatory Safeguarding Training, and to follow the relevant PCN's Policies and Practice Guidance.

Codes of Conduct and Accountability:

You are required to comply with PCN codes of conduct and accountability and codes of conduct which are relevant to this post.

Raising Concerns

If you have any concerns about a risk, malpractice or wrongdoing at work you are expected, as a Healthcare professional, to raise these concerns at the earliest opportunity, either with your line manager or lead clinician. This may be done verbally or in writing. As a result of raising a genuine concern under the Raising Concerns procedure, you will not be at risk of losing your job or suffering any detriment (such as a reprisal or victimisation) provided you are acting in good faith and the matter is not raised maliciously. Please refer to the Raising Concerns (formerly Whistleblowing) procedure for further information.

Registration:

Registration with a professional body imposes a duty on health care professionals to maintain the safety of the public through working within professional standards, to provide good quality care to patients and to promote professional education and conduct. It is the policy of the PCN that all health care professionals register or re-register and act in accordance with the requirements of their professional body.

Person Specification

Analysis Skills

Essential

  • Ability to evidence a sound understanding of the NHS principles and values
  • Ability to analyse and interpret complex/ often incomplete information, preempt and evaluate issues, and recommend and appropriate course of action to address the issues

Desirable

  • Experience of working within a primary care setting
  • Evidence of working across organisational boundaries within health and social care
  • Independent thinker with good judgement, problem-solving and analytical skills

Personal attributes and abilities

Essential

  • Strong and inspirational leadership
  • Ability to co-ordinate and prioritise workloads able to multi-task as well as be self-disciplined and highly motivated
  • High degree of personal credibility, emotional intelligence, patience and flexibility

Desirable

  • Ability to cope with unpredictable situations
  • Confident in facilitating and challenging others
  • Demonstrates a flexible approach in order to ensure patient care is delivered

Knowledge

Essential

  • Experience in managing a designated caseload using theoretical and practical experience, completing assessments, planning, implementing interventions, and evaluating outcomes aligned to care plans
  • Working knowledge of Microsoft and GP practice and prescribing data monitoring systems
  • Ability to write comprehensive clinical notes, implement and evaluate care plans

Desirable

  • Working towards advanced clinical practitioner status
  • Mentorship or supervisory skills training
  • Ability to undertake nails surgery assessments, procedure and post-operative care
  • Be aware of data protection (GDPR) and confidentiality issues particularly within a PCN
  • Cognitive behavioural and motivational interviewing approaches / skills
  • Experience of working in care homes

Communication

Essential

  • Excellent interpersonal and organisational skills
  • Excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
  • Ability to negotiate effectively
  • Build effective relationships with a range of stakeholders which are based on openness, honesty trust and confidence

Desirable

  • Clear communicator with
  • excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
  • Evidence of success in efficient and effective project and programme management
  • Evidence of inspiring and motivating teams with the ability to communicate passionately, effectively and persuasively across a diverse set of stakeholders

Qualifications

Essential

  • BSc in a training programme approved by the College of Paramedics
  • Health & Care Professions Council (HCPC) registration
  • able to operate at an advanced level of clinical practice
  • Framework for Higher Education Qualification (FHEQ) Level 7 or Scottish Credit and Qualifications Framework (SCOF) Level 11
  • Full UK driving license

Desirable

  • Pre-reg MSc in a training programme approved by the College of Paramedics .
  • Evidence of verification against the paramedic primary care roadmap
  • Non-medical prescribing qualification
Person Specification

Analysis Skills

Essential

  • Ability to evidence a sound understanding of the NHS principles and values
  • Ability to analyse and interpret complex/ often incomplete information, preempt and evaluate issues, and recommend and appropriate course of action to address the issues

Desirable

  • Experience of working within a primary care setting
  • Evidence of working across organisational boundaries within health and social care
  • Independent thinker with good judgement, problem-solving and analytical skills

Personal attributes and abilities

Essential

  • Strong and inspirational leadership
  • Ability to co-ordinate and prioritise workloads able to multi-task as well as be self-disciplined and highly motivated
  • High degree of personal credibility, emotional intelligence, patience and flexibility

Desirable

  • Ability to cope with unpredictable situations
  • Confident in facilitating and challenging others
  • Demonstrates a flexible approach in order to ensure patient care is delivered

Knowledge

Essential

  • Experience in managing a designated caseload using theoretical and practical experience, completing assessments, planning, implementing interventions, and evaluating outcomes aligned to care plans
  • Working knowledge of Microsoft and GP practice and prescribing data monitoring systems
  • Ability to write comprehensive clinical notes, implement and evaluate care plans

Desirable

  • Working towards advanced clinical practitioner status
  • Mentorship or supervisory skills training
  • Ability to undertake nails surgery assessments, procedure and post-operative care
  • Be aware of data protection (GDPR) and confidentiality issues particularly within a PCN
  • Cognitive behavioural and motivational interviewing approaches / skills
  • Experience of working in care homes

Communication

Essential

  • Excellent interpersonal and organisational skills
  • Excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
  • Ability to negotiate effectively
  • Build effective relationships with a range of stakeholders which are based on openness, honesty trust and confidence

Desirable

  • Clear communicator with
  • excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
  • Evidence of success in efficient and effective project and programme management
  • Evidence of inspiring and motivating teams with the ability to communicate passionately, effectively and persuasively across a diverse set of stakeholders

Qualifications

Essential

  • BSc in a training programme approved by the College of Paramedics
  • Health & Care Professions Council (HCPC) registration
  • able to operate at an advanced level of clinical practice
  • Framework for Higher Education Qualification (FHEQ) Level 7 or Scottish Credit and Qualifications Framework (SCOF) Level 11
  • Full UK driving license

Desirable

  • Pre-reg MSc in a training programme approved by the College of Paramedics .
  • Evidence of verification against the paramedic primary care roadmap
  • Non-medical prescribing qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hanley, Bucknall, Bentilee PCN

Address

Cambridge House Surgery

Harley Street Medical Centre

Moorcroft Medical Centre

Potteries Medical Centre

ST2 0JG


Employer's website

https://www.harleystreetmedicalpractice.org.uk/ (Opens in a new tab)

Employer details

Employer name

Hanley, Bucknall, Bentilee PCN

Address

Cambridge House Surgery

Harley Street Medical Centre

Moorcroft Medical Centre

Potteries Medical Centre

ST2 0JG


Employer's website

https://www.harleystreetmedicalpractice.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Claire Knight

claire.knight@stoke.nhs.uk

Details

Date posted

12 February 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5318-25-0001

Job locations

Cambridge House Surgery

Harley Street Medical Centre

Moorcroft Medical Centre

Potteries Medical Centre

ST2 0JG


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