Job responsibilities
Key Responsibilities and Duties
The PCN Managers areas of responsibility include:
Strategy, leadership and network development
Organisational
Governance and quality
Finance
Relationship management
Equality and diversity
Personal and professional development
Safety, health, environment and fire
Confidentiality
The Network
Manager will work with the Clinical Director and member practices to achieve
consensus and drive through and deliver agreed changes.
Strategy, Leadership and Network DevelopmentRegularly review and agree the Networks purpose and values
with member practices, Clinical Director and Board
and ensure all services and developments are in
line with these
Establish and agree objectives and priorities for Network activity in line with
contract requirements, the Network Agreement, and budget availability, using
practice and population health data to shape effective use of all resources
Work with the Network
Board to develop,
agree and regularly
review a costed Network Business Plan that delivers
relevant services and improvement projects which can be measured and evaluated.
Explore activities that could deliver efficiencies and/or savings for member practices
OrganisationalTo be responsible, with support of the PCN Administration Support, for services
provided through the PCN on behalf of member practices
To collate and analyse
data on service provision and uptake and report to the Network Board and other organisations as
required
To ensure the PCNs
Business Continuity policy
is updated regularly and routinely
shared with staff and member practices as required
To oversee use of any risk stratification or data analysis tools to support the PCN in meeting contractual obligations and ensuring the best health outcomes
for the PCN patient population
Manage PCN meetings, ensuring
that papers required prior to meeting and minutes /action logs from those meetings
are circulated in a timely manner to Board members, the Clinical
Director and others as appropriate.
Governance and QualityMaintain quality and ensure
PCN activity complies
with all relevant
legislation and operates in
line with agreed Network governance and SOP standards
Ensure all PCN business
is conducted in line with the Network Agreement
Ensure the PCNs compliance with all relevant GDPR and FOI requirements and
other relevant legislation and professional standards such as GMC/BMA
and LMC guidance.
FinanceResponsible for achieving the best impact from well-managed finances by:
o
ensuring the accuracy of any submissions required by the ICB/other authorities to claim all funding entitlement and to ensure that all monies
due are received promptly
o
reviewing and approving operational services spend, monitoring income and expenditure and identifying and reporting to the CD and
Network Board any significant deviations from forecast
o
planning and monitoring
income and cash flow to ensure that income is maximised and that funds are available
as required
Present financial forecasts and budget reports
to the PCN Board as required
Ensure financial risks are recognised and discussed with the Clinical Director
and Network Board members and appropriate action taken
Ensure recommendations to the Board
regarding allocation of resources
are fair and equitable
Manage the PCN bank account
(currently a sub account within a Practice account)
and all delegated
budgets with propriety
in line with all relevant organisational procedures
Liaise with accountant and the
Clinical Director to produce year-end accounts and present these to
the Board in line with Network Agreement.
Relationship ManagementEnsure engagement of member
practices in accordance with the Network
Agreement to:
o
maintain support for agreed
PCN-wide activities
o
foster a culture
of collaboration to improve patient
outcomes, and resilience and capability across member practices
o
embed the PCNs ethos
and values
Develop, agree and deliver
an internal and external communication strategy
Represent the network at meetings in the community
and to the media as required.
Equality and DiversityOur working
environment is one where diversity is valued, and equality of opportunity is
promoted. Staff have a responsibility to ensure that they treat
patients and colleagues with dignity and respect.
The post-holder will support
the equality, diversity and rights of patients, carers and colleagues, including:
o
Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with practices procedures
and policies, and current legislation
o
Respecting the privacy, dignity,
needs and beliefs
of patients, carers
and colleagues
o
Behaving in a manner which is
welcoming to and of the individual, is non- judgmental and respects their circumstances, feelings, priorities and rights.
o
Involving patients, and where appropriate their families, in decisions about
their treatment and care.
Personal and Professional Development
The post-holder will participate in any appraisal, training or development programme implemented by the PCN as part
of this employment, including:
o
Participation in an annual individual performance review
o
Taking responsibility for own
development, learning and performance and demonstrating skill and activities to others who are undertaking similar work
o
Maintaining a record of own personal
and/or professional development
o
Statutory and mandatory training
appropriate to the role and the PCN
as a whole Training may need
to be undertaken outside of normal practice hours and/or off site
Safety, Health, Environment and Fire (SHEF)All personnel
have a duty to take reasonable care of health and safety at work for
themselves, their team and others and
to co-operate with employers
to ensure compliance with health and safety
requirements.
The post-holder is responsible for ensuring that:
opportunities for staff to maintain their health, wellbeing and safety are promoted
risks within the PCNs areas of
responsibility both on- and
off-site are identified and
managed, ensuring adequate measures are in place to protect staff and patients
work areas and procedures are monitored
to ensure they are safe, free from hazards and conform to health, safety and
security legislation, policies and guidelines.