Job summary
A GPA will support the GP(s) smooth running of
clinics by performing the more routine administration and clinical tasks on
behalf of the GP freeing up their time to focus on the patient.
Main duties of the job
- A mixture of clinical and administrative duties, based on the needs of the practice.
- Administrative help such as completing forms for GPs to sign.
- Clinical responsibilities such as phlebotomy, ECG's and BP clinics.
- Explaining procedures to patients.
- Clinical support such as arranging follow-up appointments.
About us
You
will be working within the clinical and administration team at Potteries Medical Centre, Bentilee, Stoke-On-Trent.
Job description
Job responsibilities
- Duties May Include but are not limited to:
- Sorting
all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as
clinical pharmacist etc.
- Extracting
all information from clinical letters that needs coding and adding to notes
- Arranging
appointments, referrals, tests and follow up appointments of patients
- Preparing
patients prior to going in to see the GP, taking a brief history and basic
readings in readiness for the GP appointment.
- Dipping
urine, taking blood pressure, ECGs & phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for
the GP to approve and sign such as insurance forms, morgage, benefits agency forms etc.
- Explaining
treatment procedures to patients
- Helping
the GP liaise with outside agencies e.g. getting an on call doctor on the phone
to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support
the GP with immunisations/wound care
- Signposting for
care-homes
Job description
Job responsibilities
- Duties May Include but are not limited to:
- Sorting
all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as
clinical pharmacist etc.
- Extracting
all information from clinical letters that needs coding and adding to notes
- Arranging
appointments, referrals, tests and follow up appointments of patients
- Preparing
patients prior to going in to see the GP, taking a brief history and basic
readings in readiness for the GP appointment.
- Dipping
urine, taking blood pressure, ECGs & phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for
the GP to approve and sign such as insurance forms, morgage, benefits agency forms etc.
- Explaining
treatment procedures to patients
- Helping
the GP liaise with outside agencies e.g. getting an on call doctor on the phone
to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support
the GP with immunisations/wound care
- Signposting for
care-homes
Person Specification
Qualifications
Essential
- Post holder must hold or work towards a GP Assistant Certificate qualification
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attend all relevant annual updates
- Inform the lead GP of any concerns regarding GPA role and any professional development needed
- Be aware of own professional boundaries and what to do when you have reached them
Quality
Essential
- The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Work to practice protocols
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication
Essential
- The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Be familiar in all mediums of communications such as email, tasks, telephone etc
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Communicate effectively to outside agencies
- Communicate clearly with their lead GP
Experience
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Contribution to the Implementation of Services:
Essential
- The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- Post holder must hold or work towards a GP Assistant Certificate qualification
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attend all relevant annual updates
- Inform the lead GP of any concerns regarding GPA role and any professional development needed
- Be aware of own professional boundaries and what to do when you have reached them
Quality
Essential
- The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Work to practice protocols
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication
Essential
- The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Be familiar in all mediums of communications such as email, tasks, telephone etc
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Communicate effectively to outside agencies
- Communicate clearly with their lead GP
Experience
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Contribution to the Implementation of Services:
Essential
- The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.