Job summary
The Admin Manager will oversee the admin team, daily operations and ensure policies and procedures are up to date and work closely with the Admin Clinical Lead.
The role requires strong organisational skills, attention to detail, and a proactive approach to ensure efficient administrative support and high-quality patient care.
Main duties of the job
- Lead and manage the admin team, ensuring effective workload distribution and rota cover
- Oversee core admin functions: eConsults, registrations, post/scanning, generic inboxes, and document handling
- Maintain and update protocols, ensuring accurate coding and compliance with QoF requirements
- Conduct audits on record keeping and monitor team performance using SystmOne
- Support recruitment, onboarding, and training of new staff
- Conduct one-to-ones, appraisals and manage staff absences/rotas
- Manage palliative care admin processes and support related meetings
- Identify and implement improvements to systems and workflows
- Use data and reporting tools to track performance and assign team targets
- Liaise with leads on eConsult, palliative care and other clinical workflows
About us
We are a very friendly GP practice with over 70 years of history, lead by a stable forward-thinking partnership that is ready to embrace the new look of Primary Care.
We have four sites and over 47,000 patients spread across the city of Derby.
Currently based at Lister House Surgery in Chellaston/Coleman Street, it may be that to meet the needs of the business, you are asked to work across any of the other sites. A full driving licence and access to a car is essential.
We seek someone who is keen to become part of a growing and supportive team and is looking to work in an ambitious practice that is constantly looking for development opportunities.
This position requires 37.5 hours per week, with flexibility in both hours and working days.
Standard working hours are 8:00am - 4:00pm, but can be flexible.
In return Lister House Surgery will offer you the following benefits:
- Generous holiday entitlement
- NHS Pension Scheme
- Access to a variety of NHS discounts
Details
Date posted
22 July 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A5287-25-0024
Job locations
Lister House Surgery
Fellow Lands Way
Chellaston
Derby
DE73 6SW
Employer details
Employer name
Lister House Surgery
Address
Lister House Surgery
Fellow Lands Way
Chellaston
Derby
DE73 6SW
Employer's website
