Clinical Letter Administrator

Job summary

The main responsibilities of the post-holder will be to monitor the generic email, update the palliative care register, run recalls, book appointments for care plan reviews. Support the admin manager with meeting preparation. Read code relevant information from hospital correspondence / other sources into clinical record, strictly in accordance with the administrative protocols. The post holder will always maintain data security and confidentiality and will actively take part in eLearning and ongoing training to support this.

Main duties of the job

• To be an active member of the Data Administration Team, undertaking ongoing training and development in clinical read coding and note summarising.
• Provide an efficient and high-quality service, to ensure accurate data is recorded into the correct patient record.
• Keen attention to detail and the ability to follow set protocols.
• Ensure inbound correspondence, by whatever method of receipt, is managed and flowed through to the appropriate recipient / department for action.
• Index and action incoming electronic correspondence, Out of Hours / 111 / Electronic Discharges / A&Es / EMAS taking appropriate action for safeguarding / fragility / fractures / admissions and new / existing ReSECT forms

About us

We are a very friendly GP practice with over 70 years of history, lead by a stable forward-thinking partnership that is ready to embrace the new look of Primary Care.

We have four sites and over 47,000 patients spread across the city of Derby.

Currently based at Lister House Surgery in Chellaston, it may be that to meet the needs of the business, you are asked to work across anyone one of the other sites, or relocated. A full driving licence and access to a car is essential.

We seek someone who is keen to become part of a growing and supportive team and is looking to work in an ambitious practice that is constantly looking for development opportunities.

This position is for 37.5 hours working Monday to Friday.

In return Lister House Surgery will offer you the following benefits:

• Generous holiday entitlement
• NHS Pension Scheme
• Access to a variety of NHS discounts