Job summary
We are currently looking for enthusiastic people with excellent communication skills.
The main purpose of a Receptionist at Lister House Surgery is to greet patients and visitors in an effective and courteous manner and to provide an efficient and polite telephone enquiry service.
The appointee will proactively communicate information between relevant patients, doctors and professionals.
There is the opportunity for 37.5 hours per week and 20/25 hours per week
Main duties of the job
- To deliver a quality service, dealing directly with patients, relatives and carers either face to face or telephone.
- Reception services include general enquires, booking or cancelling of appointments, logging of accurate patients and clinicians at all times ensuring the practice runs efficiently and effectively.
- To provide a first point of contact for patients dealing with queries as appropriate.
- To deal with patients' requests for appointments and home visits in line with Practice Policy, booking as appropriate, ensuring the efficient running of the Practice.
- To ensure that the Reception Office, Waiting Area and Consulting rooms are kept prepared, safe, and tidy at all times ensuring a safe and welcoming environment for patients, visitors and all practice team
- To undertake start and end procedures in line with Practice Policies to ensure that the premises are both prepared for clinical staff to receive patients and are secured after use. Observe a strict code of confidentiality at all times.
About us
If you are looking for somewhere you can make a real difference and passionate about keeping people safe, well and out of hospital, Lister House Surgery may be what you are looking for. At Lister House Surgery, we strive to make a difference the health and wellbeing of our staff and patients.
Some benefits of working at Lister House Surgery:
- NHS Pension
- Access to Blue Light Discount
Date posted
21 October 2024
Pay scheme
Other
Salary
£11.44 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5287-24-0034
Job locations
207 St Thomas Road
Pear Tree
Derby
DE23 8RJ
Coleman Health Centre
Coleman Street
Derby
DE248NH
Oakwood Medical Centre
Danebridge Crescent
Oakwood
Derby
DE212HT
Lister House Surgery
Fellow Lands Way
Chellaston
Derby
DE736SW
Employer details
Employer name
Lister House Surgery
Address
207 St Thomas Road
Pear Tree
Derby
DE23 8RJ
Employer's website
For questions about the job, contact:
Sam Doherty
