Receptionist

Job summary

We are inviting self-motivated, friendly, outgoing, and organised individuals who have excellent customer service skills and are passionate about patient care and are able to work under pressure to apply for the position of a receptionist.

Lister House Surgery is a very busy inner-city practice with a diverse patient population of over 44,000 patients, we have 4 sites (Pear-Tree, Coleman Street, Chellaston and Oakwood) in the city of Derby.

As part of the reception team you will be expected to provide a first-class service whilst dealing with patients, clinicians, outside agencies, and other health organisations in what is a very challenging role.

Main duties of the job

The primary purpose of this role is to greet patients and visitors in an efficient and courteous manner and provide and efficient and polite telephone enquiry service. The appointee will proactively communicate information between relevant patients, doctors, and professionals.

About us

Benefits:

• Excellent Pension Scheme
• Free on Site Parking
• Generous Holidays - 27 days on commencement increasing over time (plus 8 statutory days) per annum
• Company Sick Pay after 6 month probationary period
• Access to NHS Blue Light Discount Scheme
• Development Opportunities

Please note we ask all successful applications to pay for their DBS check which will be reimbursed once you have successfully completed your probationary period.

This role will require you to work across our 4 sites in Derby.