Pharmacy Technician

Job responsibilities

• Provide patient-facing medicines support through clinics or on-demand requests, including medication adherence reviews, polypharmacy checks, and technical support for structured medication reviews.
• Deliver aspects of long-term condition clinics (e.g: DOAC reviews, statin counselling) within scope and under supervision or clear SOPs.
• Support risk stratification processes by identifying high-risk patients , and escalating complex cases to the clinical pharmacist or GP as needed.
• Review medicines linked to unplanned hospital admissions and contribute to reducing avoidable harm through targeted audits and interventions.
• Reconcile medicines following hospital discharge, including reviewing changes, ensuring continuity of supply, and collaborating with community pharmacies and patients.
• Respond to medicines-related enquiries from practice staff, patients, and wider healthcare teams, providing clear information and escalating complex issues when appropriate.
• Signpost patients to the correct healthcare professional for follow-up or additional care based on clinical need.
• Manage the repeat prescribing process by reviewing requests from our prescription clerks , monitoring medication review dates, and ensuring appropriate tests are completed for ongoing prescriptions.

Qualifications

Essential

• Mandatory registration with the General Pharmaceutical Council as pharmacy technician
• Demonstrates understanding of, and conforms to, relevant standards of practice
• Follows professional & organisational policies/procedures relating to performance management

Desirable

• Foundation training in primary care
• Skills and Knowledge

Other

Essential

• -Adaptable and self-motivated
• -Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions

Desirable

• -Appropriate Immunisation Status
• -Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy

Experience

Essential

• -Experience with clinical system : system one
• -A comprehensive understanding of the role of a pharmacy technician .
• -Awareness of common acute and long-term conditions that are likely to be seen in general practice
• -Able to manage, monitor, advise & review general medicines
• optimisation issues in core areas for long term conditions with direct supervision, or under a robust SOP
• -Excellent Interpersonal, influencing & negotiating skills, to make shared decisions in situations where barriers to this may be present
• -Excellent verbal & written communication skills, including appreciation of different communication needs and skills
• -Demonstrate the ability to communicate complex and sensitive information in an understandable form to various audiences.
• -Knowledge of IT systems, including ability to use clinical systems, word processing skills, spreadsheets and emails to communicate effectively, document consultations and code accurately and safely, and produce timely and accurate reports
• -Able to obtain and analyse complex technical information with accuracy, appropriate management of errors and logical innovation of solutions
• -Recognise priorities when problem solving and identifies deviations from the normal pattern and able to recognise limitations of own competence, referring to more senior clinical colleagues when appropriate
• -Able to work under pressure and meet deadlines, including prioritisation, time-keeping and sustainable working, including when resource levels change
• -Work effectively independently and as a team member
• -Able to recognise personal and professional limitations, and refer to more suitable colleagues when appropriate
• -Ability to identify risk and assess/manage risk when working with individuals

Desirable

• -Therapeutic & clinical knowledge and an understanding of evidence-based medicine, clinical terminology, medicines optimisation and shared decision-making
• -Understand the systems of research governance
• -Demonstrate accountability for delivering professional expertise and direct service provision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).