Job summary
General Practice Assistants (GPAs) form part of a
multi-disciplinary team within primary care and support the clinicians in the
smooth running of the surgery by handling routine administration and some basic
clinical duties enabling the clinician to focus on the patient. Ultimately the
aim is to improve the patients access/experience in practice.
If you are looking for a new challenge with the
opportunity to apply your existing knowledge and skills whilst also developing
a new skillset, in a brand new role making a difference to patients then this
could just the opportunity for you! Full training will be provided.
Our GPAs will provide
administrative and clinical support to our surgery staff, enabling them to make
the best use of consultation time, as part of a multi-disciplinary,
primary-care team, contributing to the smooth running of our GP Practices.
General Practice Assistants will operate under the supervision of GPs and at
times other appropriately qualified clinicians. The assistant will undertake a
training programme, if not already accredited
Main duties of the job
Duties may encompass the following duties:
Supporting with both the review & the recall system for Long Term
Condition reviews
Supporting clinicians with undertaking basic clinical activity prior to
planned clinics
Creating & maintaining personalised & patient centred care plans
Tackling Health inequalities, promoting patient engagement & health
promotion
Sorting, prioritising & signposting incoming clinical
correspondence, extracting required information & applying medical codes to
patient records. This will include scanning clinical and administrative letters into the
clinical system.
Summarising patient records, extracting required information &
applying medical codes to digitised notes
Arranging appropriate referrals both internally or externally,
signposting patients, arranging tests & follow up appointments
Supporting clinicians with administrative tasks.
Complete basic (non-opinion) forms & core elements of some forms for
the GP to approve & sign.
Help the GP liaise with external
agencies (such as arranging admissions so the GP can continue with their
consultations)
About us
We are a forward-thinking and collaborative Primary
Care Network (PCN) dedicated to enhancing patient care and supporting
healthcare professionals. Our PCN is committed to promoting health and
well-being through patient-centred services and integrated care, with a focus
on meeting the needs of our diverse community. Join us in delivering
high-quality healthcare and making a positive impact on patients' lives. The
PCN consists of 9 practices and covers a population of just over 82,000
patients.
This contract will run for 5
months, with a likelihood of it being extended.
Job description
Job responsibilities
The
following are the core responsibilities of the GPA. There may be, on occasion,
a requirement to carry out other tasks; this will be dependent upon factors
such as workload and staffing levels. You will work within your capabilities
and:
Sorting
of clinical post and prioritising, directly dealing with all routine clinical
post.
Extracting
information from clinical letters that need coding supporting with clinical
coding and summarising protocols.
Preparing
patients, explaining treatment procedures to patients, including arranging
follow up appointments, taking a brief history and basic readings in readiness
for the GP appointment
Arrange
referrals on behalf of the clinician both internally (to other clinicians or
care coordinators/social prescribers/health and wellbeing coaches) or
externally (to the hospital or community clinics)
Supporting
clinicians with administrative tasks, input to the clinical computer system and
assisting the clinician in a variety of clinics.
Complete
simple clinical observations/investigations as directed, such as dipstick
urine, taking blood pressure, ECGs, phlebotomy etc.
Complete
basic (non-opinion) forms and core elements of some forms for the GP to approve
and sign (such as insurance forms, mortgage, benefits agency forms etc.)
Help the
GP liaise with external agencies (such as arranging admissions so the GP can
continue with their consultations)
Supporting
with QOF reviews
Supporting
the recall system for Long Term Condition reviews
Promote
comfort and well-being by ensuring that patients personal and social needs are
met and be able to care for a patients nursing needs.
This
job description is not exhaustive and is seen as a guideline for the post. The
post holder may be required to undertake other duties to achieve the Trust
objectives which are commensurate with the grading of the post
Job description
Job responsibilities
The
following are the core responsibilities of the GPA. There may be, on occasion,
a requirement to carry out other tasks; this will be dependent upon factors
such as workload and staffing levels. You will work within your capabilities
and:
Sorting
of clinical post and prioritising, directly dealing with all routine clinical
post.
Extracting
information from clinical letters that need coding supporting with clinical
coding and summarising protocols.
Preparing
patients, explaining treatment procedures to patients, including arranging
follow up appointments, taking a brief history and basic readings in readiness
for the GP appointment
Arrange
referrals on behalf of the clinician both internally (to other clinicians or
care coordinators/social prescribers/health and wellbeing coaches) or
externally (to the hospital or community clinics)
Supporting
clinicians with administrative tasks, input to the clinical computer system and
assisting the clinician in a variety of clinics.
Complete
simple clinical observations/investigations as directed, such as dipstick
urine, taking blood pressure, ECGs, phlebotomy etc.
Complete
basic (non-opinion) forms and core elements of some forms for the GP to approve
and sign (such as insurance forms, mortgage, benefits agency forms etc.)
Help the
GP liaise with external agencies (such as arranging admissions so the GP can
continue with their consultations)
Supporting
with QOF reviews
Supporting
the recall system for Long Term Condition reviews
Promote
comfort and well-being by ensuring that patients personal and social needs are
met and be able to care for a patients nursing needs.
This
job description is not exhaustive and is seen as a guideline for the post. The
post holder may be required to undertake other duties to achieve the Trust
objectives which are commensurate with the grading of the post
Person Specification
Qualifications
Essential
- GP Assistant Certificate qualification/willingness to undertake a GPA training course
Experience
Essential
- Experience of working in a healthcare environment
- Experience of working with the general public
Desirable
- Experience using SystmOne and/or EMIS
- Experience with General Practice
- Experience of dealing with a range of clinical conditions
Person Specification
Qualifications
Essential
- GP Assistant Certificate qualification/willingness to undertake a GPA training course
Experience
Essential
- Experience of working in a healthcare environment
- Experience of working with the general public
Desirable
- Experience using SystmOne and/or EMIS
- Experience with General Practice
- Experience of dealing with a range of clinical conditions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
i3 Ladywood Primary Care Network
Address
Rotton Park Medical Centre
264 Rotton Park Road
Birmingham
B16 0LU