Job summary
We are looking for a Deputy Practice Manager to join our GP Practice. The ideal candidate should be enthusiastic, have a good grasp of IT and common software, good people skills including customer service. The successful candidate will receive full training, but previous financial experience would be advantageous.
The role requires twenty five hours per week, working 8am-1pm Monday to Friday. The hours are non negoatiable and not suitable for home working. Overtime may be required to cover annual leave and staff sickness.
Main duties of the job
Main responsibilities of the Deputy Practice
Manager role:
To take
responsibility for the management of the administration staff
To ensure all
financial systems are run in effective and efficient manner.
To maintain
clinical Services and appointments systems
To ensure
effective administartive support
To manage all
aspects of patient information
To investigate
and manage all non-clinical complaints and concerns raised by patients and
their representatives in line with Practice policies.
to maintain and
update HR documents, policies, and procedures.
To provide
appropriate assistance to the Practice Manager in all day-to-day activities and
duties.
About us
We are a busy GP Practice located in the heart of Castleford with good transport links and closely located to the main bus and train stations. Our team includes GP Partners, Salaried GP's, an Advanced Clinical Practitioner, Nurses, Health Care Assistants, supported by various management, administrative staff and additonal roles.
SystemOne
Free onsite parking
High QOF achievement
Offers enhanced services.
Training Practice
Protected training afternoons annually
Job description
Job responsibilities
The role of Deputy Practice Manager requires a self-motivated, disciplined individual to take ownership of the efficient day to day running of the Practice, supporting the Practice Manager and Partners, working as a key member of the Management Team.
The candidate should offer strong leadership with business, financial and people skills to continue to drive the Practice forward by identifying, and acting upon, practice and business oppurtunities. Ensuring contract obligations are met and provide updates to staff as required. You will be involved in a wide range of activites, including business planning, handlind financial systems (including payroll), supervising non-clinical staff. Developing and supervising the appointment system and their development, maintaining accurate records, liaising with the local Primary Care Network (PCN) and Integrated Care Board (ICB). You will also be responsible for developing strategies for the Practice on issues such as computer systems, security, HR, expanding services and long term services.
Job description
Job responsibilities
The role of Deputy Practice Manager requires a self-motivated, disciplined individual to take ownership of the efficient day to day running of the Practice, supporting the Practice Manager and Partners, working as a key member of the Management Team.
The candidate should offer strong leadership with business, financial and people skills to continue to drive the Practice forward by identifying, and acting upon, practice and business oppurtunities. Ensuring contract obligations are met and provide updates to staff as required. You will be involved in a wide range of activites, including business planning, handlind financial systems (including payroll), supervising non-clinical staff. Developing and supervising the appointment system and their development, maintaining accurate records, liaising with the local Primary Care Network (PCN) and Integrated Care Board (ICB). You will also be responsible for developing strategies for the Practice on issues such as computer systems, security, HR, expanding services and long term services.
Person Specification
Qualifications
Essential
- GCSE English and Maths or equivalent
Desirable
- Primary Care/ NHS experience
- Business finance experience
- Knowledge of payroll systems
- Experience with business partnerships
- Management experience or training
- Customer service experience/ complaints management
Person Specification
Qualifications
Essential
- GCSE English and Maths or equivalent
Desirable
- Primary Care/ NHS experience
- Business finance experience
- Knowledge of payroll systems
- Experience with business partnerships
- Management experience or training
- Customer service experience/ complaints management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.