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Cuckoo Lane Practice

Medical Administrator

The closing date is 19 March 2026

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Job summary

Cuckoo Lane Practice is looking for a proactive, preferably experienced part time GP administrator (or similar experience) to join our friendly dynamic team to help with our expanding list size.

Main duties of the job

To support the practice team with administration and IT to ensure practice maintains ethos of continuous improvement.

About us

Cuckoo Lane Practice is nurse led practice.We are an Alternative Provider of Medical Services, serving the W7 area of London. We work as a multidisciplinary team; the core of our highly skilled team being our Nurse Practitioners who cover most of our appointments and daily duties.

Details

Date posted

16 March 2026

Pay scheme

Other

Salary

Depending on experience Band 2

Contract

Permanent

Working pattern

Part-time

Reference number

A5251-26-0003

Job locations

First Floor, 20 Church Road

London

Greater London

W7 1DR


Job description

Job responsibilities

Main Duties:

1. Action tasks of incoming electrical Documents daily

2. Receive and route patients on arrival.

3. Answer the telephone and deal with, re-direct, enquiries and explain practice procedure.

4. Make appointments according to practice protocols.

5. Accept telephone, verbal and written messages for all members of the practice and attached primary health care team and deal with them according to current procedure.

6. Deal with requests for repeat prescriptions only when regular staff on holidays if required

7. Under the clinicians supervision, give results of tests to patients.

8. Registration of new patients/ new patient health checks as per practice protocol only when regular staff on holidays.

9. Filing as requested and according to procedures.

10. Maintain a good working knowledge of the computer system.

11. Maintain a good working knowledge of windows programs e.g. Outlook, Word etc.

12. Open mail and distribute according to current procedures.

13. Ensure pathology specimens are ready for collection.

14. Check stationary stock levels and request when required.

15. Post mail twice daily.

16. Photocopy fax and scan documents daily, sooner if urgent.

17. Book transport and interpreters as required.

18. Attend meetings and training sessions.

19. Maintain a tidy reception and waiting area.

20. Switch over telephone to answering service at the appropriate times.

21. Clearly pass on information regarding unsolved problems for the next reception shift.

22. Such other reasonable duties required by the team according to practice protocols.

23. Strictly adhere to confidentiality policies set out by the practice.

24. Use allocated admin time efficiently to write referral letters etc according to tasks.

Job description

Job responsibilities

Main Duties:

1. Action tasks of incoming electrical Documents daily

2. Receive and route patients on arrival.

3. Answer the telephone and deal with, re-direct, enquiries and explain practice procedure.

4. Make appointments according to practice protocols.

5. Accept telephone, verbal and written messages for all members of the practice and attached primary health care team and deal with them according to current procedure.

6. Deal with requests for repeat prescriptions only when regular staff on holidays if required

7. Under the clinicians supervision, give results of tests to patients.

8. Registration of new patients/ new patient health checks as per practice protocol only when regular staff on holidays.

9. Filing as requested and according to procedures.

10. Maintain a good working knowledge of the computer system.

11. Maintain a good working knowledge of windows programs e.g. Outlook, Word etc.

12. Open mail and distribute according to current procedures.

13. Ensure pathology specimens are ready for collection.

14. Check stationary stock levels and request when required.

15. Post mail twice daily.

16. Photocopy fax and scan documents daily, sooner if urgent.

17. Book transport and interpreters as required.

18. Attend meetings and training sessions.

19. Maintain a tidy reception and waiting area.

20. Switch over telephone to answering service at the appropriate times.

21. Clearly pass on information regarding unsolved problems for the next reception shift.

22. Such other reasonable duties required by the team according to practice protocols.

23. Strictly adhere to confidentiality policies set out by the practice.

24. Use allocated admin time efficiently to write referral letters etc according to tasks.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of working in GP surgery is preferable.
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of working in GP surgery is preferable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cuckoo Lane Practice

Address

First Floor, 20 Church Road

London

Greater London

W7 1DR


Employer's website

https://www.cuckoolanesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cuckoo Lane Practice

Address

First Floor, 20 Church Road

London

Greater London

W7 1DR


Employer's website

https://www.cuckoolanesurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Khin Myo Swe

admin.cuckoolane@nhs.net

02085674315

Details

Date posted

16 March 2026

Pay scheme

Other

Salary

Depending on experience Band 2

Contract

Permanent

Working pattern

Part-time

Reference number

A5251-26-0003

Job locations

First Floor, 20 Church Road

London

Greater London

W7 1DR


Supporting documents

Privacy notice

Cuckoo Lane Practice's privacy notice (opens in a new tab)