Go back
Thorpe Hesley Surgery

new practice receptionist

Information:

This job is now closed

Job summary

Exciting opportunity to work as a Receptionist in a friendly, busy GP surgery in the lovely village of thorpe hesley for a minimum of 20 hours per week.

This role is varied, fast paced and very rewarding and involves contact with patients both on the phone and in person

Main duties of the job

The role is varied and includes all aspects of care navigation and administrative duties.

To provide a point of contact for all patients and act as a focal point of communication between patients, doctors and other medical staff.

This role involves booking appointments, both on the phone and in person

About us

We are a small and friendly team with a staff of approximately 20 within both of the practices.

We are looking for a highly motivated candidate with excellent customer service skills and a good understanding of confidentiality.

Details

Date posted

08 July 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5239-24-0000

Job locations

The Surgery

Sough Hall Road

Thorpe Hesley

Rotherham

South Yorkshire

S61 2QP


Job description

Job responsibilities

To provide an efficient, effective and welcoming service as the face of our surgery

To prepare the reception area before opening

To deal with all calls; triaging patients and passing on accurate messages to medical and non medical colleagues as appropriate.

Booking in appointments with Doctors and Nurses.

Action referrals and complete admin tasks as necessary.

Process repeat prescription requests either on line requests or delivered requests.

Undertake any additional duties appropriate to the post as requested by the Partners or the Practice Manager

Job description

Job responsibilities

To provide an efficient, effective and welcoming service as the face of our surgery

To prepare the reception area before opening

To deal with all calls; triaging patients and passing on accurate messages to medical and non medical colleagues as appropriate.

Booking in appointments with Doctors and Nurses.

Action referrals and complete admin tasks as necessary.

Process repeat prescription requests either on line requests or delivered requests.

Undertake any additional duties appropriate to the post as requested by the Partners or the Practice Manager

Person Specification

Experience

Essential

  • Experience of dealing with the pubic.
  • Basic computer skills
  • Polite personal manner Ability to self motivate, organise and prioritise own workload

Desirable

  • Desirable Experience of working in primary care
Person Specification

Experience

Essential

  • Experience of dealing with the pubic.
  • Basic computer skills
  • Polite personal manner Ability to self motivate, organise and prioritise own workload

Desirable

  • Desirable Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Thorpe Hesley Surgery

Address

The Surgery

Sough Hall Road

Thorpe Hesley

Rotherham

South Yorkshire

S61 2QP


Employer's website

https://thorpehesleysurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Thorpe Hesley Surgery

Address

The Surgery

Sough Hall Road

Thorpe Hesley

Rotherham

South Yorkshire

S61 2QP


Employer's website

https://thorpehesleysurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

practice manager

janet brown

janet.brown33@nhs.net

01142570585

Details

Date posted

08 July 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5239-24-0000

Job locations

The Surgery

Sough Hall Road

Thorpe Hesley

Rotherham

South Yorkshire

S61 2QP


Privacy notice

Thorpe Hesley Surgery's privacy notice (opens in a new tab)