GP Receptionist and Administrator The New Golf Road Surgery, Deal

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

1.

COMPUTER.

Sorting out computer problems, sometimes contacting the Help line if necessary.

Scanning letters and medical reports onto computer.

2.

REPEAT PRESCRIPTIONS

Handling and processing requests for repeat prescriptions.

3.

OFFICE

Informing patients of their test results if normal and recording information passed to patient on computer

Putting a patients change of address, telephone number or name on paper notes and computer.

Make cups of coffee / tea when required.

Inform Dr of any requests for any home visit.

Take messages for the Doctor.

Type letters as requested.

Administration of petty cash.

4.

Attend practice meetings where required.

5.

Sorting and routing of external mail , as well as date stamping mail.

6.

Greet patients and visitors to the practice.

7.

At the beginning of the day unlock the surgery and turn off the alarm system. At the end of the day to lock up the surgery and set the alarm system.

8.

Respond and/or redirect all patient and visitor requests accordingly.

9.

Ensure computerised appointment system is up-to-date.

10.

Booking, amending and cancelling patient appointments.

11.

Set-up of new patients onto the computer system in-line with protocol.

12.

Check that the consulting rooms are clean and tidy, as well as checking that there are adequate examination gloves, forms etc,.

If the cleaner is away you may be required to undertake some surgery cleaning.

13.

Answering incoming telephone calls, ensuring calls are redirected accordingly.

14.

Ensure answering machine service for out of hours information is directed appropriately switched to answer machine at close of practice and back to surgery each morning.

15.

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

16.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

17.

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

Person Specification

Qualifications

Essential

• A DBS check is mandatory
• GCSE grade A to C in English and Maths
• Proficient in IT able to use Microsoft Office, Word, Excel
• Ability to type, cut and paste documents and open and send emails.
• Experience working with others as part of a team.

Desirable

• Previous experience of EMIS [training will be given if not]
• Previous experience of working in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manor Road Surgery

Address

Golf Road Surgery

22 Golf Road

Deal

Kent

CT14 6PY

Employer's website

https://doctors-surgery-deal-kent.co.uk/ (Opens in a new tab)