Job summary
Job summary
Responsibility for the smooth, efficient and profitable
running of the practice, and maintaining a happy and committed team.
Also keeping the Operations Manager abreast of forthcoming
changes in the NHS and giving them options for responding to change.
Main duties of the job
Main duties of the job
To manage all relevant practices and procedures to maximise income across the Practice.
To manage all financial drivers of the Practice including Quality Outcomes Framework (QOF), recall systems, Practice accounts and daily cash-flow.
Managing the administrative staff and non-clinical management of nursing staff, including taking lead responsibility in staff appraisal and in organising recruitment selection and training.
The post-holder will strive to maintain quality within the practice,
To report internally regarding Practice performance through relevant manager meetings Workforce management & development.
To provide clear direction and management of staff issues and day to day HR matters
To develop, support and provide guidance to all staff within the Practice.
To monitor performance and identify and manage any areas of concern.
To ensure regular communications, bulletins and updates are in place for staff
- To manage staff resources and daily work allocation
About us
Overview of your organisation
Riverside and Picton Medical Centre and GPPR are fast-paced GP surgeries.
We have highly skilled clinical staff providing both
reactive and proactive care, along with skilled administration and management
teams who provide essential support to ensure our patients can receive the
treatment they need.
Much of our focus is on our staff and how we develop our
team. We are looking for new recruits to join our team who are skilled,
innovative, love a challenge and who are willing to go the extra mile for
patients.
We reward positivity, innovation and hard work. We are
continually developing as an organisation so it is a really great and exciting
time to join our team.
Job description
Job responsibilities
To manage all relevant practices and procedures to maximise
income across the Practice.
To manage all financial drivers of the Practice including
Quality Outcomes Framework (QOF), recall systems, Practice accounts and daily
cash-flow.
To establish and monitor systems for handling and recording
of cheques and petty cash.
To manage Practice KPIs and implement to agreed corrective
measures.
To manage performance targets and KPIs and ensure these are
understood by all staff within the Practice.
To review Practice performance against financial objectives
and ensure areas of under-performance are managed.
To ensure all key operating protocols and procedures are
available and routinely followed by all personnel and to identify the need for
new or updated protocols and procedures where required.
To report internally regarding Practice performance through
relevant manager meetings Workforce management & development.
To provide clear direction and management of staff issues
and day to day HR matters.
To ensure all key employment policies are implemented within
the Practice.
To ensure key workforce data is routinely collected,
reviewed, and managed for the Practice.
To manage staff resources and daily work allocation.
To manage the recruitment and retention of staff to deliver
safe and effective services across the Practice.
To carry out all staff appraisals and implement personal
development plans to ensure that training and development opportunities are
made available.
To manage, review and report on absence issues and deal with
investigations/first stage disciplinary matters.
To develop, support and provide guidance to all staff within
the Practice.
To monitor performance and identify and manage any areas of
concern.
To ensure regular communications, bulletins and updates are
in place for staff
Job description
Job responsibilities
To manage all relevant practices and procedures to maximise
income across the Practice.
To manage all financial drivers of the Practice including
Quality Outcomes Framework (QOF), recall systems, Practice accounts and daily
cash-flow.
To establish and monitor systems for handling and recording
of cheques and petty cash.
To manage Practice KPIs and implement to agreed corrective
measures.
To manage performance targets and KPIs and ensure these are
understood by all staff within the Practice.
To review Practice performance against financial objectives
and ensure areas of under-performance are managed.
To ensure all key operating protocols and procedures are
available and routinely followed by all personnel and to identify the need for
new or updated protocols and procedures where required.
To report internally regarding Practice performance through
relevant manager meetings Workforce management & development.
To provide clear direction and management of staff issues
and day to day HR matters.
To ensure all key employment policies are implemented within
the Practice.
To ensure key workforce data is routinely collected,
reviewed, and managed for the Practice.
To manage staff resources and daily work allocation.
To manage the recruitment and retention of staff to deliver
safe and effective services across the Practice.
To carry out all staff appraisals and implement personal
development plans to ensure that training and development opportunities are
made available.
To manage, review and report on absence issues and deal with
investigations/first stage disciplinary matters.
To develop, support and provide guidance to all staff within
the Practice.
To monitor performance and identify and manage any areas of
concern.
To ensure regular communications, bulletins and updates are
in place for staff
Person Specification
Experience
Essential
- Experience of working within General Practice Experience Managing/supervising a team
Desirable
- Experience of working as a Practice Manager
Person Specification
Experience
Essential
- Experience of working within General Practice Experience Managing/supervising a team
Desirable
- Experience of working as a Practice Manager
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.