Vale Medical Group

Assistant Practice Manager

The closing date is 13 March 2026

Job summary

Were looking for an organised, proactive Assistant Practice Manager to help keep our busy GP Practice running smoothly. You'll support the Practice Manager with day to day operations, staff coordination, patient services, and compliance, playing a key role in delivering high quality, patient centred care. If youre a confident communicator with strong administrative skills and a passion for improving services, we'd love to hear from you.

Main duties of the job

The Assistant Practice Manager supports the smooth, efficient, and highquality operation of the GP Practice by working closely with the Practice Manager, clinical team, and administrative staff. This role helps ensure the delivery of safe, patientcentred care by overseeing daytoday administrative functions, supporting workforce coordination, and contributing to operational planning and service improvement.

About us

The Vale Medical Group is committed to preserve and enhance its good reputation for being an innovative practice with a long tradition of caring. We will:

Treat you with respect and courtesy at all times

Provide you with advice and treatment in a timely manner

Help you make decisions about your health by treating you as an equal

Discuss what treatment is available and refer you on to other experts where necessary

Act as your advocate and guide through health and social services

Ensure a safe and effective service and environment for both staff and patients

Maintain confidentiality in what we discuss and the records we keep on your behalf

Keep up to date with developments in health care by continuing to learn

Through the process of continuous monitoring and auditing, continue to improve our healthcare services

Date posted

24 February 2026

Pay scheme

Other

Salary

£35,100 to £37,150 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A5214-26-0004

Job locations

Long Clawson Medical Practice

The Sands

Long Clawson

Melton Mowbray

Leicestershire

LE14 4PA

The Stackyard Surgery

1 The Stackyard

Croxton Kerrial

Grantham

Lincolnshire

NG32 1QS

Job description

Job responsibilities

a. Oversee day-to-day practice operations to ensure efficient service delivery and workflow.

b. Implement and maintain operational policies, procedures, and compliance standards.

c. Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times.

d. Implementing systems to ensure compliance with CQC regulations and standards

e. Reviewing and regularly updating job descriptions and person specifications ensuring all staff are legally and gainfully employed.

f. Assisting with recruitment including interviewing, pre-employment checks and DBS

g. Evaluating, organising and overseeing the staff induction programme.

h. Maintaining and embedding an effective staff appraisal process

i. Implementing and embedding an effective practice and staff development plan for all staff whilst maintaining a robust training record

j. Marketing the practice appropriately to ensure patient population is stable or increasing

k. Overseeing the management of contracts for and highlighting issues with services i.e., cleaning, gardening, window cleaning etc.

l. Managing DNAs, providing data and planning tools coupled with liaison with referred repeat offenders

m. Coordinate patient service processes to maintain high standards of care and experience

n. Identify and implement process improvements to enhance efficiency and quality.

o. Assist senior management with strategic planning and operational projects.

p. Oversee health and safety, legionella monitoring, fire risk assessments, statutory compliance

q. Lead the management of the Patient Participation Group.

r. Manage patient complaints and investigate significant events to ensure a safe, compliant, and responsive practice environment.

s. Manage staff sickness absence, including monitoring patterns, maintaining records, conducting return-to-work meetings, and addressing initial attendance or performance concerns, to support employee wellbeing and operational continuity.