HCA, Phlebotomist and Administrator

Job description

Job responsibilities

NHS Phlebotomy and HCA Clinics

Undertake patient Audio Tests for the Community ENT Service including greeting patients, explain the procedure and responding to any queries.

Undertake patient Bloods/Phlebotomy at a weekly clinic including preparing the room will all supplies, printing blood request forms, labelling all samples and bagging appropriately for the collection service and entering details on the clinical system.

Private ENT Clinic

Preparing the room and equipment ready for the clinic, ensuring consumables are available and to hand.

Prepare the paperwork for the clinic and provide to Reception.

Greeting patients and updating appointment book

Ensure the equipment provided by Millbarn Medical Centre is fit for purpose and ready for the ENT Specialist to use. To report any defects to the ENT Lead.

Maintain high standards of infection control throughout the clinic, in accordance with Millbarns Infection Control Policy.

Informing Consultants Medical Secretary of any DNAs by email.

To keep up-to-date and act in accordance with the Millbarn Chaperoning Policy

To tidy the clinic room at the end of the session

To ensure adequate stocks of consumables, forms and housekeeping items are maintained notifying the ENT Lead if stocks are running low.

To undertake any other tasks which arise during the Specialist ENT clinic that do not include any clinical interaction with the patient can assist with getting on and off the bed, removing clothing such as hats, glasses if required, reassuring the patient throughout the procedure.

To report any adverse incidents following the clinic using the Millbarn Medical Centre Incident reporting policy.

Administration

Private ENT Clinic Paperwork

NHS ENT Clinic Paperwork

Electronic iGPR/SARs

Docman / BetterLetter Workflow

Nursing Team Administration to include:

Coding immunisations

Smears administration

Vaccine searches

General Administration as required by the medical centre

Person Specification

Qualifications

Desirable

• Qualification in Phlebotomy is desirable, however training can be provided for the right candidate

Experience

Essential

• Friendly and approachable with excellent patient facing manner
• Spoken and written English, to a high standard to ensure maintenance of accurate, comprehensive medical records
• Ability to work safely under pressure
• Good basic IT skills with an understanding of Microsoft Word and Excel
• Effective organisation skills Reliable

Desirable

• Previous NHS experience
• Good presentation of self, enthusiastic, innovative and flexible
• EMIS / Docman / BetterLetter experience
• Previous administration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)