Job summary
Millbarn Medical Centre is looking for an enthuastic, friendly, well organised individual to join its well-established Administration Team.
Based at Beaconsfield
Medical Centre, just off the M40 the practice benefits from plenty of parking
and is a forward-thinking vibrant partnership, where all members of the Team
are valued.
This role would
be suited to someone with a strong administration background with an ability to
multitask and work across several systems, hence IT literacy is required.
Previous
experience of an NHS environment would be beneficial but is not essential.
Accuracy, attention to detail and clear communication skills are key.
Millbarn scores
consistently high on the GP patient satisfaction survey annually, due to its
high-quality patient care supported by its strong administrative team and has recently
been awarded Outstanding by the Care Quality Commission.
The role is office based for 21.5 hours per week, over the mornings of five days; the ability to add additional ad hoc hours to cover holiday / sickness is desirable.
Main duties of the job
You will provide comprehensive administrative support to Millbarn Medical Centre. You will summarise and code patients records into the Practice Clinical System, to a high standard and in accordance with practice protocol.
You will undertake patient registrations and deductions, GP2GP transfers and manage all paperwork associated with these processes.
Additionally, there is a requirement to help with GP workload management by assisting with incoming documents, electronically and via post, through Docman and BetterLetter administration.
You will also complete all administration required for the NHS Healthchecks that are carried out at the practice.
Duties and Responsibilities Summarised:
- Medical Record Summarising
- Clinical Coding (Docman and BetterLetter)
- Practice Registrations, Deductions and GP2GP Transfers
- Docman / BetterLetter Admin
- General Administration as required by the Medical Centre
- NHS Healthcheck Administration
This role is varied thus requires the ability to multitask and a high level or organisation.
About us
Millbarn Medical Centre is a practice of 10540 patients, which is ever increasing.
Millbarn's mission statement is 'Caring for our Community' and the practice has recently been rated 'Outstanding' by the Care Quality Commission'.
Millbarn Medical Centre provides comprehensive primary care services to the local community; our aim is to provide lifelong, high quality, safe and effective healthcare, to our rising population. we aim to create a partnership between healthcare professional and patients, which ensures mutual respect, holistic care and continuous learning and development. Millbarn is a patient centred practice who aim to treat all patients promptly, courteously and in complete confidence
Millbarn Medical Centre is a team of 35 individuals comprising of GP Partners, Salaried GP's, Nurses, HCA's, a Paramedic, a Practice Manager and Assistant, Bookkeeper along with strong Reception and Medical Secretary Teams. As a recognised training practice, Millbarn often have trainee GP's on site for varying lengths of time.
Job description
Job responsibilities
Duties and
responsibilities
Medical record
summarising:
To
review medical records and produce an accurate summary of the patients medical
history, within the Practices protocols and agreed timescales.
Enter Code information onto the
Practices computer system.
Use medical terminology knowledge to
correct mistakes found in existing patient records.
Adhere to and monitor progress of
notes summarising against Practice targets, maintaining structure and protocols
when recording new information.
Be aware of specific Codes and
associated records; following Practice protocols for recording, obtaining and
filing patient records as appropriate e.g. child protection.
Assist GPs and other Practice staff
with queries relating to medical records.
To participate in audits of data
collection standards in the Practice.
Liaise
with internal/external departments or healthcare providers as required.
Clinical Coding
(both summarising and Docman / BetterLetter admin):
Analysing patient records and recording all the relevant information
Examining records and documentation for missing information
Assigning industry-recognised codes
Collaborating with Physicians and other healthcare professionals to
ensure information accuracy
Ensuring that the healthcare facility complies with clinical coding
guidelines
Ensuring that all clinical codes are current
Assigning and sequencing all codes for services rendered
Registrations:
Ensure
all registrations are kept up to date and completed in a timely manner
Register
all new patients, updating receipt of patients record
Chase
records for new patients if not received
Monitor
patient rejections by PCSE and determine why rejected and resolve issue.
Update
patient record amendments including name changes and address changes.
Register
temporary patients.
Deduct
patients leaving the surgery and ensure al records are dispatched to PCSE.
GP2GP
Transfers ensure completed appropriately and medication reviews undertaken by
Pharmacy Team.
Docman
Administration
Scanning and filing of paper documents through BetterLetter/Docman
Clinical
Coding - See previously.
Workflow
of coded documents to appropriate clinical staff based on actions required,
including but not limited to doctors, pharmacists, reception and secretarial
team.
Filing
blood test results not requiring clinical action
Administration:
General
Administration as required by the medical centre.
NHS
Healthcheck Administration
Job description
Job responsibilities
Duties and
responsibilities
Medical record
summarising:
To
review medical records and produce an accurate summary of the patients medical
history, within the Practices protocols and agreed timescales.
Enter Code information onto the
Practices computer system.
Use medical terminology knowledge to
correct mistakes found in existing patient records.
Adhere to and monitor progress of
notes summarising against Practice targets, maintaining structure and protocols
when recording new information.
Be aware of specific Codes and
associated records; following Practice protocols for recording, obtaining and
filing patient records as appropriate e.g. child protection.
Assist GPs and other Practice staff
with queries relating to medical records.
To participate in audits of data
collection standards in the Practice.
Liaise
with internal/external departments or healthcare providers as required.
Clinical Coding
(both summarising and Docman / BetterLetter admin):
Analysing patient records and recording all the relevant information
Examining records and documentation for missing information
Assigning industry-recognised codes
Collaborating with Physicians and other healthcare professionals to
ensure information accuracy
Ensuring that the healthcare facility complies with clinical coding
guidelines
Ensuring that all clinical codes are current
Assigning and sequencing all codes for services rendered
Registrations:
Ensure
all registrations are kept up to date and completed in a timely manner
Register
all new patients, updating receipt of patients record
Chase
records for new patients if not received
Monitor
patient rejections by PCSE and determine why rejected and resolve issue.
Update
patient record amendments including name changes and address changes.
Register
temporary patients.
Deduct
patients leaving the surgery and ensure al records are dispatched to PCSE.
GP2GP
Transfers ensure completed appropriately and medication reviews undertaken by
Pharmacy Team.
Docman
Administration
Scanning and filing of paper documents through BetterLetter/Docman
Clinical
Coding - See previously.
Workflow
of coded documents to appropriate clinical staff based on actions required,
including but not limited to doctors, pharmacists, reception and secretarial
team.
Filing
blood test results not requiring clinical action
Administration:
General
Administration as required by the medical centre.
NHS
Healthcheck Administration
Person Specification
Qualifications
Essential
- Computer Literate - especially with knowledge of Microsoft Word and Excel
- Good Telephone Manner
- Highly Organised
Desirable
- Familiarity with GP Clinical Software (EMIS)
- Knowledge of Provisions of the Data Protection Act and Access to Medical Reports Act (training will be provided)
- Knowledge of Medical Terminology
Person Specification
Qualifications
Essential
- Computer Literate - especially with knowledge of Microsoft Word and Excel
- Good Telephone Manner
- Highly Organised
Desirable
- Familiarity with GP Clinical Software (EMIS)
- Knowledge of Provisions of the Data Protection Act and Access to Medical Reports Act (training will be provided)
- Knowledge of Medical Terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.