AW Surgeries

Prescription Clerk

This job is now closed

Job summary

An excellent opportunity has arisen, for the role of Prescription Clerk in our friendly, supportive and highly regarded training practice.

The role holder will be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel.

Main duties of the job

Duties can include, but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the organisation are met.

About us

AW Surgeries is over 100 years old and has always had a reputation for good quality patient care. We have 6 partners,3 salaried GPs, 5 nurses, 4 HCAs, pharmacist, CPN, Physiotherapist, midwives and voluntary sector input. We are a well-established multidisciplinary training practice for the Back County VTS, teach students from Birmingham medical school and mentor nurse practitioner training and prescribing training for nurses and practice based pharmacists.

We are a young, energetic and friendly team with a vision to change how medicine will be delivered in the surgery of the future. We are a highly performing GMS practice, CQC rating Good, with 17,500 patients over 2 sites.

Date posted

18 March 2025

Pay scheme

Other

Salary

£11.81 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5203-25-0005

Job locations

Albion Street

Brierley Hill

West Midlands

DY5 3EE

Job description

Job responsibilities

The following are the core responsibilities of the Prescription Clerk. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Process repeat prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol

b. Produce prescriptions for the GP to sign in an acceptable timeframe

c. Ensure all prescription requests are processed and are ready for collection within a 72-hour timeframe

d. Generate requests for medication on behalf of the patient for non-repeat items

e. Actively encourage patients to reconcile medications to facilitate monthly collections

f. Discuss with patients their requirements, encouraging patients to order only what they require

g. Act upon compliance issues, liaising with the appropriate clinician

h. Ensure medication reviews are arranged by maintaining an accurate recall system

i. Effectively liaise with external services, i.e., district nurses, to ensure medicaments are arranged for housebound patients

j. Input data into the patients healthcare records as necessary

k. Deal with all prescription related enquiries in a timely manner

l. Record and report adverse effects accurately and appropriately, informing the practice manager immediately

m. Data input onto Emis

n. Carry out system searches as requested

o. Maintain a clean, tidy, effective working area at all times

In addition to the primary responsibilities, the Prescription Clerk may be requested to:

a. Support the practice clinical pharmacist as required

b. Partake in audit as directed by the audit lead

c. Support the deputy practice manager in reviewing and updating the organisations prescribing policy

d. Complete opening and closing procedures in accordance with the duty rota