Receptionist (Patient Support Team Member)

Job summary

About Us:

Join our dedicated team at Kirkbymoorside Surgery, where we are committed to providing exceptional healthcare services to our community. We are seeking a friendly and organised Receptionist to be the welcoming face of our practice and ensure a smooth experience for our patients.

About You:

Excellent communication and interpersonal skills.

Strong organisational abilities and attention to detail.

Ability to work effectively in a fast-paced environment.

Proficient in using computer systems and office software.

Previous experience in a healthcare setting is desirable but not essential.

A positive attitude and a commitment to providing outstanding patient care.

Main duties of the job

Key Responsibilities:

Greet and assist patients in a courteous and professional manner.

Manage incoming calls and direct them to the appropriate team members.

Schedule appointments and manage the practice diary efficiently.

Handle patient queries and provide information about our services.

Maintain patient records and ensure confidentiality at all times.

Assist with administrative tasks as required by the practice team.

About us

What We Offer:

A supportive and friendly working environment.

Opportunities for professional development and training.

Competitive salary and benefits package.

The chance to make a meaningful impact in the community.

If you are passionate about providing excellent service and want to be part of a dedicated team, we would love to hear from you. Please send your CV and a cover letter to Kerry.wilson33@nhs.net by 21st August 2025

Kirkbymoorside Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.