Carmel Medical Practice

Medical Receptionist

The closing date is 16 September 2025

Job summary

Carmel Medical Practice is looking for an enthusiastic receptionist(s) to join our friendly, busy team. The vacancy is for part time/full time over 5 days Monday to Friday.

The role requires an enthusiastic, flexible individual who can work well under pressure undertaking a variety of tasks. Whilst the role can be challenging at times it is also very rewarding and you will be an integral part of the admin/reception team. You will need to be able to demonstrate the use of your own initiative in this busy environment. The ideal applicants will have previous experience of working as medical receptionist in a GP surgery and knowledge of System One but this is not essential.

Main duties of the job

Undertake reception and telephone duties, acting as the first point of contact for patients and visitors

Being familiar with prescription protocols and dispensing would be an advantage

Scan and process electronic communications

Various administration duties to assist in the smooth running of the practice

Use SystemOne clinical system

About us

Carmel Medical Practice has over 11500 patients registered, in a modern purpose built building.

Our team comprises of 4 GP Partners, 2 Nurse Practitioners, 3 Practice Nurses, 2 HCA's and Nursing Associate as well as an established Management and Admin team. We also have a Clinical Pharmacist and Pharmacy Technician.

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

Depending on experience National minimum wage applies

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5193-25-0005

Job locations

Carmel Medical Practice

Nunnery Lane

Darlington

County Durham

DL3 8SQ


Job description

Job responsibilities

The post holder(s) will work as part of a team of medical receptionists to provide a comprehensive reception / administration service to the Practice population. Main duties include acting as the first point of contact for patients and visitors ensuring everyone is directed to the most appropriate person, reception and telephone duties, repeat prescriptions, various administration duties, using SystmOne clinical system

Job description

Job responsibilities

The post holder(s) will work as part of a team of medical receptionists to provide a comprehensive reception / administration service to the Practice population. Main duties include acting as the first point of contact for patients and visitors ensuring everyone is directed to the most appropriate person, reception and telephone duties, repeat prescriptions, various administration duties, using SystmOne clinical system

Person Specification

Qualifications

Essential

  • Good standard of Education including Maths and English

Desirable

  • Administration or customer care experience

Experience

Essential

  • Experience of working in a public facing role

Desirable

  • Experience working in Primary care or GP practice
  • SystmOne experience but not essential
Person Specification

Qualifications

Essential

  • Good standard of Education including Maths and English

Desirable

  • Administration or customer care experience

Experience

Essential

  • Experience of working in a public facing role

Desirable

  • Experience working in Primary care or GP practice
  • SystmOne experience but not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Carmel Medical Practice

Address

Carmel Medical Practice

Nunnery Lane

Darlington

County Durham

DL3 8SQ


Employer's website

https://www.carmelmedicalcentre.co.uk (Opens in a new tab)

Employer details

Employer name

Carmel Medical Practice

Address

Carmel Medical Practice

Nunnery Lane

Darlington

County Durham

DL3 8SQ


Employer's website

https://www.carmelmedicalcentre.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Practice Manager

Jennifer Smart

jennifer.smart1@nhs.net

01325520794

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

Depending on experience National minimum wage applies

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5193-25-0005

Job locations

Carmel Medical Practice

Nunnery Lane

Darlington

County Durham

DL3 8SQ


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