Job summary
Knebworth & Marymead Medical Practice is a modern, forward-thinking general practice operating across two well-established sites in Knebworth and South Stevenage, serving a diverse patient population of around 13,000 in both suburban and semi-rural settings.
We are a teaching and training practice, supporting GP trainees, medical students, nursing students, and other learners. We are looking to appoint an experienced and motivated Healthcare Assistant to join our friendly, supportive, and well-organised team.
This is an excellent opportunity for a skilled HCA to deliver high-quality, evidence-based care across a wide range of essential services. The successful candidate will have experience in core areas such as wound care, injections and immunisations, venepuncture, NHS Health checks and supporting the practice to deliver excellent long term condition monitoring to our patients.
You will be joining a practice that values professional development, offers regular learning opportunities, and embraces innovation to make your work more efficient and rewarding. If you are looking to work in a collaborative, education-focused environment where your skills are valued and your growth is supported, we would love to hear from you.
Main duties of the job
The HCA works within the organisation
and supports the practice nursing and administrative teams in the delivery of
clinical and administrative services. This role involves working as part of the
practice multi-disciplinary team, delivering care within their scope of
practice to the entitled patient population.
Having completed the Care
Certificate or equivalent qualification, the HCA will deliver and assist
clinical staff in the provision of treatment, preventative care, health
promotion, long-term condition management and patient education while also
supporting the administrative team on an as-required basis.
The HCA will work under the
supervision of a registered clinician while developing competencies in
community-based care. The role is at Support Worker Level and as described in NHS
E Primary Care and General Practice Nursing Career and
Core Capabilities Framework
About us
Knebworth & Marymead Medical Practice is a well-established, two-site GP surgery caring for a varied and interesting patient population across suburban and semi-rural Hertfordshire.
Our multidisciplinary team includes GPs, advanced clinical practitioners, practice nurses, healthcare assistants, pharmacists, and a highly capable administrative team. We value collaboration, kindness, and open communication, creating an inclusive and welcoming workplace.
We embrace digital tools, including SystmOne, Accurx total triage, and Surgery Connect telephony, to improve access and efficiency, freeing up more time for patient care. As a teaching and training practice, we host GP trainees, medical students, nursing students, and other learners, and we are passionate about developing our team through protected learning time and ongoing CPD.
Joining us means becoming part of a progressive, supportive, and well-organised practice that prioritises staff wellbeing, patient outcomes, and working together to meet the needs of our community.
Job description
Job responsibilities
The following are the core responsibilities of
the Healthcare Assistant in delivering health services. There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon
factors such as workload and staffing levels:
a. Consult
with patients and their families to undertake assessments of patient need
b. Deliver and assist clinical staff in the provision of
treatment, preventative care, health promotion, long-term condition management
and patient education
c. Be
an integral part of the general practice team
d. Provide
clinical support to registered nurses and other healthcare professionals within
the organisation
e. To participate in stock ordering and management, replenishing clinical supplies and rooms as required
e. Deliver
basic clinical care interventions under supervision, supporting continuity of
care and patient safety initiatives
f. Act
as a chaperone as required
g. Ensure
specimens are recorded and ready for onward transportation
h. Provide
support during minor operations as require
i. Ensure
clinical waste is removed from clinical areas and sharps bins replaced in
accordance with the organisations IPC Policy
j. Work
within national and local protocols where these exist
k. Be
aware of your duties and responsibilities regarding current legislation and
adhere to practice policies and procedures on Safeguarding Adults and
Safeguarding Children
l. Recognise
the boundaries of their practice and know when and to whom patients should be
referred
m. Support
in the delivery of enhanced services and other service requirements
n. Support the administrative team on an as-required basis
o. Undertake
all mandatory training and induction programmes
p. Contribute
to and embrace the spectrum of clinical governance
q. Maintain
a clean, tidy, effective working area at all times
r. Attend
a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed
Job description
Job responsibilities
The following are the core responsibilities of
the Healthcare Assistant in delivering health services. There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon
factors such as workload and staffing levels:
a. Consult
with patients and their families to undertake assessments of patient need
b. Deliver and assist clinical staff in the provision of
treatment, preventative care, health promotion, long-term condition management
and patient education
c. Be
an integral part of the general practice team
d. Provide
clinical support to registered nurses and other healthcare professionals within
the organisation
e. To participate in stock ordering and management, replenishing clinical supplies and rooms as required
e. Deliver
basic clinical care interventions under supervision, supporting continuity of
care and patient safety initiatives
f. Act
as a chaperone as required
g. Ensure
specimens are recorded and ready for onward transportation
h. Provide
support during minor operations as require
i. Ensure
clinical waste is removed from clinical areas and sharps bins replaced in
accordance with the organisations IPC Policy
j. Work
within national and local protocols where these exist
k. Be
aware of your duties and responsibilities regarding current legislation and
adhere to practice policies and procedures on Safeguarding Adults and
Safeguarding Children
l. Recognise
the boundaries of their practice and know when and to whom patients should be
referred
m. Support
in the delivery of enhanced services and other service requirements
n. Support the administrative team on an as-required basis
o. Undertake
all mandatory training and induction programmes
p. Contribute
to and embrace the spectrum of clinical governance
q. Maintain
a clean, tidy, effective working area at all times
r. Attend
a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed
Person Specification
Qualifications
Essential
- Care Certificate or equivalent as detailed within CQCs Mythbuster - https://www.cqc.org.uk/guidance-providers/gps/gp-mythbusters/gp-mythbuster-57-health-care-assistants-general-practice
- Educated to GCSE level (min Maths and English A-C)
Desirable
- Qualified in Phlebotomy
- Undertaken Smoking Cessation training
- Undertaken NHS Health Check training
Experience
Essential
- Experience of working in General Practice
Desirable
- Understanding of infection prevention and control
Person Specification
Qualifications
Essential
- Care Certificate or equivalent as detailed within CQCs Mythbuster - https://www.cqc.org.uk/guidance-providers/gps/gp-mythbusters/gp-mythbuster-57-health-care-assistants-general-practice
- Educated to GCSE level (min Maths and English A-C)
Desirable
- Qualified in Phlebotomy
- Undertaken Smoking Cessation training
- Undertaken NHS Health Check training
Experience
Essential
- Experience of working in General Practice
Desirable
- Understanding of infection prevention and control
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
