Management Intern

Job description

Job responsibilities

Job Summary

The role will consist of working with Derby City Senate, PCNs and the practices, learning about Primary Care from the ground upwards, to gain skills in Health Service project management, IT and data handling, human resources, finance, team management and leadership. This will include education modules with the expected outcome of a certificate in management, improvement, and transformation. Our vision of this programme is to develop managers in Primary Care for the future by providing education, mentorship, and practical experience.

Key Working Relationships

PCN Managers

PCN Clinical Directors

Practice Managers/ Deputy Managers

Clinical ARRS staff

ICB

Health Education Derbyshire Training Hub

Practice GP leads

Team Up representative

Local Authorities

NHS Improvements

Key Duties and Responsibilities

To assist existing management structure with day to day running of the current services, its Primary Care Networks and Practices;

To be a part of the interview panel for new clinical staff and non-clinical staff

To support Human Resources decisions and processes

To disseminate clear communications and information to Networks and Practices

Meet with and form relationships with Practice Managers

To work on service development with Clinical Directors / City Senate

Optimise both City and PCN financial resources and planning

Work with the PCNs to maximise revenue streams through implementation of IIF and other initiatives

To work with, in, and gain knowledge of, Primary Care within Derby City;

Aid Practices in collaborating to avoid duplication of work

Shadow Practice staff to help gain an in-depth knowledge of health management

Work with practices to learn how to overcome day to day challenges within health management

To assist with Project Management opportunities for the city (examples)

Work with mental health trust and clinical directors to implement a city-wide mental health practitioner team

Assist with managing the health outcomes of Derby city's Learning Disability population in line with national improvement initiatives

Help Improve Drug and Alcohol health management within the city

Assist in improving Screening uptake in General Practice

Enable Population Health Management initiatives and their implementation

Help Clinical Directors Identify and work towards to improving health inequalities of all types within the population of Derby City

Help increase diversity and inclusion within the primary care workforce

To assist with contract and enhanced service management

Read and understand the Network Contract DES, and other enhanced services, and help ensure PCN's and Practices are adhering to the specification and KPI's

Use innovative ways of working to find solutions and make sure obligations are met

Collaborate and network with other PCN's and PCN groups to gain ideas and to help our services run efficiently

To work with the leadership team on changes to services to ensure quality and sustainability

Be a point of contact for PCN Managers in reference to at scale shared city service plans

Take part in the smooth operational running of enhanced services for the city

Take part in personal training and development to help increase performance and knowledge

Take part in rotational training and opportunities to base yourself within different areas of Primary Care across Derby City

Form lasting relationships with key stakeholders within Derby City Primary Care

Over an 18 month period, take part in training modules selected in partnership with Health Education Derbyshire

For the first 6 months, get to know the basics of health management within Derby City, through working with different practices and PCN's, as well as forming relationships within the City Senate. As well as a broad knowledge, start to develop an interest in a more specialised area to help with City Senate plans

In the next 12 months, help run a specific Derby City Senate project

Person Specification

Qualifications

Essential

• Degree level education or equivalent
• Full UK Driving Licence

Desirable

• Degree or equivalent qualification in Health

Experience

Essential

• Can demonstrate being proactive and innovative, have an ability to influence and motivate self and others to meet challenging targets.
• Effective communication skills demonstrates clarity in written and spoken communication and capacity to adapt language as appropriate to the situation.
• Ability to plan and organise own work and manage competing priorities. Ability to deal with challenging situation
• Experience working within a healthcare environment or healthcare project

Desirable

• Experience managing or supervising a collaborative project
• Experience of working with or alongside NHS
• Experience working within a team in a supervisory role

Apptitude & Personal Qualities

Essential

• Well-developed communication and interpersonal skills.
• Demonstrates openness and transparency.
• Ability to manage challenging situations appropriately and creatively.
• Has a positive can do sense of inner personal confidence.
• Ability to work as team member and work alone as required
• Excellent written communication skills
• Excellent IT literacy/ IT communication ability
• Logical reasoning & problem solving
• Strong interpersonal skills
• Ability to make decisions
• Able to accept direction
• Ability to communicate ideas well in group settings
• Communication and relational skills
• Problem solving skills
• Managing workload
• Engagement
• Understanding confidentiality
• IT Knowledge & computer skills
• Learning and development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Healthcare Derby

Address

c/o Cardinal Square

Nottingham Road

Derby

Derbyshire

DE1 3QT

Employer's website

https://www.primaryhealthcarederby.co.uk/ (Opens in a new tab)