Job responsibilities
Clinical Responsibilities:
Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being
Implement and evaluate individual treatment plans for patients with a known long-term condition
Identify and manage, as appropriate, treatment plans for patients at risk of developing a long-term condition
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent, or emergency situations, including initiation of effective emergency care
Support patients to adopt health promotion strategies that encourage them to live healthily, and apply principles of self-care
Deliver opportunistic health promotion
Provide information and advice on prescribed or over-the-counter medication on medication regimens, side effects, and interactions
Support patients to adopt health promotion strategies that promote patients to live healthily, and encourage principles of self-care
Assess and care for patients presenting with uncomplicated wounds
Support and advise women requesting information relating to family planning needs
Support and manage the health needs of women presenting for cervical cytology consultations
Recognise, assess and refer patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health
Implement and participate in vaccination and immunisation programmes for both adults and children
Advise, support, and, where appropriate, administer vaccinations for patients travelling abroad
Assist senior practitioners in providing minor-surgery sessions if required
Provide chaperone service
Carry out blood tests and urine tests when required.
Maintaining, Monitoring & Updating Computer Database and Management of Medical Records & Practice Audits
- Ensure that the practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under IM&T protocols, QoF, IIF, and enhanced services
- Respond to alerts on records
- Appropriate use of read codes
- Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring, and audits
- Participation in the auditing of the Practice activity
- Participation in patient satisfaction audits
Practice Organisation
Attendance at practice team meetings, significant event audit meetings, annual complaint audit meeting, and others as deemed necessary
Initiate and participate in the formulation and implementation of new protocols, policies, and procedures to aid and improve administrative organisation and the provision of services to patients
Ensure that the Practice complaints system is adhered to at all times
Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
Completion of the Information Governance online toolkit annually and provide a certificate
Maintain current CPR and anaphylaxis certification, child safeguarding training and any other mandatory training as required.
Professional Development
Participate in an annual performance review under agreed headings
Engage in appropriate educational activity to maintain clinical competence and performance
Attendance and participation in educational meetings in the Practice and externally
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff, and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety, and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines
Providing information regarding immune consent with particular regard to Hepatitis B status
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way, and free from hazards
Ensuring that all accidents or dangerous incidents are reported and investigated, and follow-up action is taken where necessary.
Equality and Diversity:
The post-holder will support the equality, diversity, and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental, and respects their circumstances, feelings, priorities, and rights.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients' needs
Effectively manage own time, workload, and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
This job description may be subject to change from time to time to reflect the changing needs of the Practice.
Clinical Workload
Each surgery may involve face-to-face consultations, telephone consultations, and associated paperwork as specified in Clinical Responsibilities