Job summary
We are seeking to recruit an experienced medical administrator to join our team to provide efficient and comprehensive project and administrative support to our practices and the PCN as a whole.
Main duties of the job
The role will have many responsibilities including; assisting practices and the PCN in achieving targets; involvement in research projects within both the PCN and those hosted by universities and/or private companies; communication and co-ordination with outside agencies i.e ICB's and INT's as well as general administration duties as required.
About us
We are a Primary Care Network of five practices founded in April 2019 who provide services to 33,000 patients.
We believe that access to services, the quality of service-provision, & integration between networks, with secondary care, with community services, with social care & with the third sector should be standardised across a network.
Job description
Job responsibilities
-
Understanding
of QOF, Investment & Impact Fund, Enhanced Service
targets, PCN DES, EPC & C&A.
-
Assist
in achieving targets across all registers and contacts to reach trajectory as
collectively agreed.
-
Be
involved in identifying creating and running ad-hoc searches that are not compiled
by external means, assessing and analysing questionnaires, reports and
spreadsheets and taking appropriate actions
-
Knowledge
of national and local quality standards for chronic disease management and
complete understating of all service specifications
-
Understanding
and managing dashboards
-
Work
alongside surgery GPs and PMs to ensure robust recall processes are in place.
-
Assist
doctors/managers with administration services and projects.
-
Recall
patients, organise appointments.
-
Sending
Questionnaires, Floreys and templates to patients via Accurx
-
To
provide efficient and comprehensive project and administrative support to the
practices and PCN
-
Coordinating
with other primary and secondary healthcare services, ICBs INTs as appropriate.
-
Ensure
that Saturday & Week Day Enhanced Access Sessions are fully utilised and
practices are fulfilling the contract requirements
-
General
admin support to CEO & CD (if required)
-
Taking
comprehensive notes, record meetings and draft All PCN meetings minutes
-
Assist
with Managing the Access Plan and Contract and in particular running the
monthly clinical time audits
-
Be involved in & coordinate local &
national research programmes hosted by universities & / or private
companies
-
Support
PCN Management with the PCN PPG (Patient Participation Group) - liaise with
patients and help arrange meetings and draft minutes
-
Duties may
vary from time to time without changing the general character of the post or
the level of responsibility
Job description
Job responsibilities
-
Understanding
of QOF, Investment & Impact Fund, Enhanced Service
targets, PCN DES, EPC & C&A.
-
Assist
in achieving targets across all registers and contacts to reach trajectory as
collectively agreed.
-
Be
involved in identifying creating and running ad-hoc searches that are not compiled
by external means, assessing and analysing questionnaires, reports and
spreadsheets and taking appropriate actions
-
Knowledge
of national and local quality standards for chronic disease management and
complete understating of all service specifications
-
Understanding
and managing dashboards
-
Work
alongside surgery GPs and PMs to ensure robust recall processes are in place.
-
Assist
doctors/managers with administration services and projects.
-
Recall
patients, organise appointments.
-
Sending
Questionnaires, Floreys and templates to patients via Accurx
-
To
provide efficient and comprehensive project and administrative support to the
practices and PCN
-
Coordinating
with other primary and secondary healthcare services, ICBs INTs as appropriate.
-
Ensure
that Saturday & Week Day Enhanced Access Sessions are fully utilised and
practices are fulfilling the contract requirements
-
General
admin support to CEO & CD (if required)
-
Taking
comprehensive notes, record meetings and draft All PCN meetings minutes
-
Assist
with Managing the Access Plan and Contract and in particular running the
monthly clinical time audits
-
Be involved in & coordinate local &
national research programmes hosted by universities & / or private
companies
-
Support
PCN Management with the PCN PPG (Patient Participation Group) - liaise with
patients and help arrange meetings and draft minutes
-
Duties may
vary from time to time without changing the general character of the post or
the level of responsibility
Person Specification
Qualifications
Desirable
- GCSE Mathematics and English (C or above)
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working in a primary care setting
- Experience of administrative & IT duties
Knowledge and Skills
Essential
- Be trained in using SystmOne
- Excellent communication skills (written and oral)
- Good General IT skills
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to use own initiative, discretion and sensitivity
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Person Specification
Qualifications
Desirable
- GCSE Mathematics and English (C or above)
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working in a primary care setting
- Experience of administrative & IT duties
Knowledge and Skills
Essential
- Be trained in using SystmOne
- Excellent communication skills (written and oral)
- Good General IT skills
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to use own initiative, discretion and sensitivity
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Employer details
Employer name
Hammersmith and Fulham Central PCN Limited
Address
Sterndale Surgery
Milson Road
London
W14 0LJ