PCN Medical Administrator

Job description

Job responsibilities

• Understanding of QOF, Investment & Impact Fund, Enhanced Service targets, PCN DES, EPC & C&A.
• Assist in achieving targets across all registers and contacts to reach trajectory as collectively agreed.
• Be involved in identifying creating and running ad-hoc searches that are not compiled by external means, assessing and analysing questionnaires, reports and spreadsheets and taking appropriate actions
• Knowledge of national and local quality standards for chronic disease management and complete understating of all service specifications
• Understanding and managing dashboards
• Work alongside surgery GPs and PMs to ensure robust recall processes are in place.
• Assist doctors/managers with administration services and projects.
• Recall patients, organise appointments.
• Sending Questionnaires, Floreys and templates to patients via Accurx
• To provide efficient and comprehensive project and administrative support to the practices and PCN
• Coordinating with other primary and secondary healthcare services, ICBs INTs as appropriate.
• Ensure that Saturday & Week Day Enhanced Access Sessions are fully utilised and practices are fulfilling the contract requirements
• General admin support to CEO & CD (if required)
• Taking comprehensive notes, record meetings and draft All PCN meetings minutes
• Assist with Managing the Access Plan and Contract and in particular running the monthly clinical time audits
• Be involved in & coordinate local & national research programmes hosted by universities & / or private companies
• Support PCN Management with the PCN PPG (Patient Participation Group) - liaise with patients and help arrange meetings and draft minutes
• Duties may vary from time to time without changing the general character of the post or the level of responsibility

Person Specification

Qualifications

Desirable

• GCSE Mathematics and English (C or above)
• NVQ Level 2 in Health and Social Care

Experience

Essential

• Experience of working in a primary care setting
• Experience of administrative & IT duties

Knowledge and Skills

Essential

• Be trained in using SystmOne
• Excellent communication skills (written and oral)
• Good General IT skills
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to use own initiative, discretion and sensitivity
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Employer details

Employer name

Hammersmith and Fulham Central PCN Limited

Address

Sterndale Surgery

Milson Road

London

W14 0LJ