Part Time Experienced Phlebotomist - 15hrs

Job responsibilities

JOB TITLE: Phlebotomist

Reports To: The Senior Nurse

Accountable To: The Partners

Job Summary

The phlebotomist will work as part of the Primary Healthcare team to deliver venepuncture, along with other clinical services within the scope of a phlebotomist to our registered patients.

Main Responsibilities

Provide venepuncture service to our registered patients

Provide height, weight, blood pressure measurement service

Chaperone patients for other clinical practitioners, when required

Assisting other clinical practitioners in vaccination and immunisation clinics

Maintaining the clinical environment by:

o Ensuring clinical rooms are clean and prepared before use

o Cleaning and preparing clinical equipment

o Managing clinical stock control with the HCSW

o Maintaining vaccine / cold chain storage

Ensuring efficiency and safety by providing administrative support for the appointments system, clinics and patients records

Notifying an appropriate GP / Nurse of any significant patient issues or changes in the patients observations

Processing and managing specimens / samples

Always working within own level of competence

Carry out other clinical tasks, as requested by clinical practitioners that are within the phlebotomists scope

Carry out other administrative tasks, as requested by the Partners and Managers

Contribute new ideas to improve patient care

Interact with patients and colleagues in a professional manner

Appreciate the principles of Healthy Living and provide relevant health promotion literature for patients

Maintain set standards in the practice and take action if standards are not being met

Work effectively and as part of the team

Use the Practice clinical systems and NHS IT systems to carry out your tasks

Attend and participate in any Practice meetings when required

Personal/Professional development

The post-holder will be required to work independently.

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Taking responsibility for all mandatory training you are required to undertake

Quality

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the Practice Health & Safety Policy and the Practice Infection Control Policy.

This will include, but will not be limited to:

Using personal security systems within the workplace according to Practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory, contractual, professional requirements and good Practice guidelines

Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

Safe management of sharps procedures including training, use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean, sterile and safe way, free from hazards.

Actively identifying, reporting and correction of health and safety hazards and infection hazards immediately when recognised and escalation to responsible management

Maintain accurate records

A uniform must be worn and properly fastened at all times

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

  Confidentiality

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carer, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential and not shared with anyone else

In the performance of the duties outlined in this job description, the post-holder must not divulge any personal information to patients and must always maintain a professional clinician/patient boundary

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

Changes to Duties

This job description is not exhaustive. The Partners and Business Manger reserve the right to distribute duties and functions between staff members when required. The employee shares with the employer the responsibility for review and modification of duties.

Qualifications

Essential

• Relevant qualifications in venepuncture
• Good standard of general education

Desirable

• HCSW qualifications or training

Experience

Essential

• 12 months previous venepuncture/phlebotomist experience
• Working with the general public and patients
• Working in a healthcare setting
• Commitment to professional development and peer group learning

Desirable

• Working in a Primary Care setting
• Vision clinical system or another clinical system

Skills & Ability

Essential

• Ability to record accurate clinical records
• Strong IT skills
• Excellent communication skills (written and oral)
• Able to work as part of an integrated multi-skilled team
• Ability to use own judgement, resourcefulness and common sense
• Able to use own initiative, work without direct supervision and determine own workload priorities
• Able to work under pressure and in a changing environment

Desirable

• Experience of QAIF
• Able to use Microsoft Office software

Other

Essential

• Flexible approach to working
• Disclosure and Barring Services (DBS) Check

Desirable

• Driving licence

Knowledge

Essential

• Competency in venepuncture and basic phlebotomy duties
• Knowledge of clinical policies and procedures
• Awareness of clinical governance

Desirable

• HCSW duties
• Knowledge and understanding of the range of Primary Care and Community services
• Knowledge of Quality Assurance and Improvement Framework (QAIF)

Personal Qualities & Attributes

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Pleasant and articulate (in person and over the phone)
• Reliable and punctual
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Sensitive and empathetic in distressing situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).