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Lakeside Medical Centre

Coder/Administrator

The closing date is 26 October 2025

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Job summary

The role

This isnt your typical admin role. You'll play a key part in the smooth running of the practice, with a strong focus on QOF from managing and coding patient data accurately to producing reports and supporting related clinical and administrative processes. While QOF will be your main priority, there will also be times when youll support other areas of the practice, including reception, particularly when flexibility is needed.

Youll need to be:

  • Sharp with detail accurate coding and record-keeping is essential.
  • Comfortable multitasking admin, coding, reports, and reception cover all play a part.
  • Data-savvy youll help us make sense of information, spot trends, and support practice development through audits and searches.
  • Adaptable primary care doesnt stand still; neither will you.
  • People-focused patients, colleagues, and the wider MDT need your input.

Main duties of the job

What youll do

Your responsibilities will include (but not be limited to):

  • Accurate clinical coding of patient information (including use of SNOMED codes).
  • Identifying and actioning relevant details in patient correspondence.
  • Producing and supporting monthly, quarterly and annual reports.
  • Supporting audits and practice searches to improve care and efficiency.
  • Assisting with reception duties when required, including appointment booking and patient queries.
  • Actioning and managing incoming correspondence as needed (mail, emails, phone calls).
  • Supporting colleagues across all levels and roles within the practice.
  • Maintaining and updating the practice website and social media channels to ensure consistent, positive public engagement.

About us

At Lakeside Medical Centre, were more than just a GP surgery. Were a busy, forward-thinking primary care practice with a strong, supportive team that thrives on collaboration, adaptability and looking after each other as much as we do our patients.

We know general practice is fast paced, sometimes unpredictable, and always evolving so were looking for someone who enjoys a challenge, values teamwork, and wants to play a key role in shaping the way we work.

We're proud to serve our local community and are committed to keeping our patients connected through clear communication, a positive online presence and accessible information.

Details

Date posted

15 October 2025

Pay scheme

Other

Salary

£12.21 to £13.20 an hour dependent on experience

Contract

Fixed term

Duration

1 years

Working pattern

Part-time, Flexible working

Reference number

A5121-25-0002

Job locations

Church Road

Perton

Wolverhampton

West Midlands

WV6 7PD


Job description

Job responsibilities

What were looking for

  • Strong administrative and IT skills, ideally with experience in primary care coding.
  • Ability to prioritise and remain calm under pressure in a busy environment.
  • Flexibility to adapt to the demands of primary care.
  • Team spirit we work best when we pull together.
  • A positive, proactive approach, with the confidence to make suggestions and improve processes.
  • A creative flair for social media someone who can think outside the box to engage our community with informative, approachable, and innovative content, helping us communicate key health messages and practice updates, in a way that resonates.
  • You must be UK based, with a valid Right to Work in the UK*, and residing within a reasonable commutable distance, with availability during our core practice hours (08:00 - 18:30, Monday - Friday).

Job description

Job responsibilities

What were looking for

  • Strong administrative and IT skills, ideally with experience in primary care coding.
  • Ability to prioritise and remain calm under pressure in a busy environment.
  • Flexibility to adapt to the demands of primary care.
  • Team spirit we work best when we pull together.
  • A positive, proactive approach, with the confidence to make suggestions and improve processes.
  • A creative flair for social media someone who can think outside the box to engage our community with informative, approachable, and innovative content, helping us communicate key health messages and practice updates, in a way that resonates.
  • You must be UK based, with a valid Right to Work in the UK*, and residing within a reasonable commutable distance, with availability during our core practice hours (08:00 - 18:30, Monday - Friday).

Person Specification

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of administrative duties
  • Experience of working in a healthcare setting

Qualifications

Essential

  • Educated to GCSE level or equivalent in Mathematics and English

Desirable

  • NVQ Level 2 in Health and Social Care

Knowledge and skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • EMIS/Docman user skills
  • Understanding of clinical coding
Person Specification

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of administrative duties
  • Experience of working in a healthcare setting

Qualifications

Essential

  • Educated to GCSE level or equivalent in Mathematics and English

Desirable

  • NVQ Level 2 in Health and Social Care

Knowledge and skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • EMIS/Docman user skills
  • Understanding of clinical coding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lakeside Medical Centre

Address

Church Road

Perton

Wolverhampton

West Midlands

WV6 7PD


Employer's website

https://www.lakesidemedicalcentre-perton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lakeside Medical Centre

Address

Church Road

Perton

Wolverhampton

West Midlands

WV6 7PD


Employer's website

https://www.lakesidemedicalcentre-perton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Marie Wright

lakeside.medicalcentre@staffs.nhs.uk

01902755329

Details

Date posted

15 October 2025

Pay scheme

Other

Salary

£12.21 to £13.20 an hour dependent on experience

Contract

Fixed term

Duration

1 years

Working pattern

Part-time, Flexible working

Reference number

A5121-25-0002

Job locations

Church Road

Perton

Wolverhampton

West Midlands

WV6 7PD


Supporting documents

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