Job summary
PCN Administrator
Reports to: Finance and HR Officer
Responsible to: Assistant Manager
Part time: 18 hours with the option of overtime.
Location: Based in Whitchurch, Shropshire but may be required on occasion to travel across North Shropshire as necessary for events and meetings (mileage claimable)
Hourly rate: £11.44 per hour
Closing Date: 21st February 2025
Interview Date: 6th March 2025
Please note this post is advertised on other
recruitment platforms, the closing date is given as a guide and on occasion, we
might close a vacancy early due to a high number of applications being
received. You are advised to submit your application as early as possible to
avoid disappointment.
Job Summary:
We are looking for an enthusiastic organised, innovative individual to join our growing team at an exciting time with the PCN.
The successful applicant will have excellent verbal and written communication to ensure excellent communication is maintained with the team and wider colleagues. The successful applicant will maintain and prioritise a busy workload for self in the short and long term and will have a sound knowledge of Windows, MS Office, be IT literate and used to using social media platforms and can adapt to new software's easily. They will have a flexible approach and be adaptable to a changing environment, they must be a great team player and have a good sense of humour! (Please see job description attached for further details)
Main duties of the job
Key Responsibilities
The PCN Administrator is required to:
- Provide direct support to the Core PCN Team
- Organise all meetings, and carry out all related admin.
- Provide admin support for projects and initiatives.
- Collecting and collating data as required using local systems.
Meetings
The PCN Administrator is required to:
- To organise reoccurring meetings for internal and external stakeholders, minute meetings, draw up and maintain action logs, circulate, and chase outcomes.
- To produce, review and circulate all documents required for meetings.
- Coordinate all PCN meetings for Management/Directors/PCN leads.
- Attend all PCN meetings as required to support the leadership team.
- Assist the PCN Core Team with collating information ready for monthly Board Meetings.
- Minute all meetings as required, including Board Meetings, Finance Sub-Committee, Practice Managers meetings, quarterly Cancer Care meetings, any other meetings as required.
- Arrange all staff meetings, supervisions, and appraisals.
- Arrange staff events as required.
- Organise refreshments and room bookings for all meetings.
- Calculate practice reimbursement for meetings attendance.
(CONTD attached job description)
About us
North Shropshire Primary Care Network (PCN) is the network of GP Practices covering Oswestry, Ellesmere, Whitchurch Wem & Prees , Hodnet and Market Drayton supported by North Shropshire PCN Ltd, a limited company owned and run by 6 of the practices.
We are forward thinking, dynamic and innovative with a clear vision to support frontline primary care staff who are seeking to provide the most efficient healthcare service for our practice populations of approximately 90,000 patients.
We employ a wide range of professionals within our practice support, to include Pharmacists, Physicians Associates, Paramedics, Mental health and Cancer Care Co-ordinator teams, and our team is ever growing, to help support practices and provide additional services where possible.
The post will be based in Whitchurch, Shropshire, however the successful applicant may need to travel on occasion to locations across North Shropshire, mileage claimable.
Job description
Job responsibilities
Key Responsibilities
Operational Responsibilities
The PCN Administrator is required to:
- Provide direct support to the PCN Clinical Directors and Management team.
- Organise meetings or events related to PCN activities
- Support implementation of initiatives through timely and relevant information analysis and administrative support
- Collecting and collating data as required using local systems.
Communication and relationships
- The PCN Administrator will be required to maintain positive relationships with a broad range of internal and external stakeholders. This includes but is not limited to:
- Participating in relevant internal and external working groups and initiatives to provide information to inform the development and delivery of the PCNs strategic objectives.
- Communicate information and issues, including briefings and reports to support the development of the PCN and its staff team.
- Liaise with new members of staff and practices to assist with inductions to the PCN and practices.
Functional responsibilities
The PCN Administrator is required to:
- Produce, review and circulate all documents required for PCN and meetings.
- To organise reoccurring meetings for internal and external stakeholders, minute meetings when required, draw up and maintain action logs, circulating and chasing outcomes, and keeping accurate action logs.
- Managing and appropriately distributing mail via an NHS email account and keep accurate diaries where needed for members of the PCN team.
- Supporting PCN team with all other reasonable administration requests.
Information management
The PCN Administrator is required to:
- Carry out timely and accurate information collection and collate as needed.
- Develop and maintain electronic systems and/or databases required for the role.
- Maintain all administrative and information resources.
- Liaise with practices to keep up to date records and information as required.
- Liaise with external IT providers to setup new starters, request accounts and equipment where necessary.
- Update and maintain social media and Website as necessary.
- Responsible for updating PCN intranet software TeamNet
FOF FULL DETAILS PLEASE SEE ATTACHED JOB DESCRIPTION
Job description
Job responsibilities
Key Responsibilities
Operational Responsibilities
The PCN Administrator is required to:
- Provide direct support to the PCN Clinical Directors and Management team.
- Organise meetings or events related to PCN activities
- Support implementation of initiatives through timely and relevant information analysis and administrative support
- Collecting and collating data as required using local systems.
Communication and relationships
- The PCN Administrator will be required to maintain positive relationships with a broad range of internal and external stakeholders. This includes but is not limited to:
- Participating in relevant internal and external working groups and initiatives to provide information to inform the development and delivery of the PCNs strategic objectives.
- Communicate information and issues, including briefings and reports to support the development of the PCN and its staff team.
- Liaise with new members of staff and practices to assist with inductions to the PCN and practices.
Functional responsibilities
The PCN Administrator is required to:
- Produce, review and circulate all documents required for PCN and meetings.
- To organise reoccurring meetings for internal and external stakeholders, minute meetings when required, draw up and maintain action logs, circulating and chasing outcomes, and keeping accurate action logs.
- Managing and appropriately distributing mail via an NHS email account and keep accurate diaries where needed for members of the PCN team.
- Supporting PCN team with all other reasonable administration requests.
Information management
The PCN Administrator is required to:
- Carry out timely and accurate information collection and collate as needed.
- Develop and maintain electronic systems and/or databases required for the role.
- Maintain all administrative and information resources.
- Liaise with practices to keep up to date records and information as required.
- Liaise with external IT providers to setup new starters, request accounts and equipment where necessary.
- Update and maintain social media and Website as necessary.
- Responsible for updating PCN intranet software TeamNet
FOF FULL DETAILS PLEASE SEE ATTACHED JOB DESCRIPTION
Person Specification
Qualifications
Essential
- Essential
- Qualifications
- Minimum educated to GCSE level or equivalent
- Maths and English GCSE (Grade A*- C or 9-4)
- IT Literate
- Experience of administrative duties
- Sound knowledge of Windows, MS Office, IT literate
- Ability to adapt to new software as required
- Experience of minute taking
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Ability to prioritise and manage workload
- Ability to work as a team member and autonomously
- Excellent interpersonal skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible, cooperative, adaptable
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Confidential
- Ability to work under pressure
- Disclosure Barring Service (DBS) check
- Full Driving License
Desirable
- Experience of working with the general public
- Familiar with social media platforms
- Experience of working in a health care setting / primary care
- Experience of taking minutes for formal meetings
- Competent in Excel and Outlook
- Clinical system user skills
- Problem solving and analytical skills
Person Specification
Qualifications
Essential
- Essential
- Qualifications
- Minimum educated to GCSE level or equivalent
- Maths and English GCSE (Grade A*- C or 9-4)
- IT Literate
- Experience of administrative duties
- Sound knowledge of Windows, MS Office, IT literate
- Ability to adapt to new software as required
- Experience of minute taking
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Ability to prioritise and manage workload
- Ability to work as a team member and autonomously
- Excellent interpersonal skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible, cooperative, adaptable
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Confidential
- Ability to work under pressure
- Disclosure Barring Service (DBS) check
- Full Driving License
Desirable
- Experience of working with the general public
- Familiar with social media platforms
- Experience of working in a health care setting / primary care
- Experience of taking minutes for formal meetings
- Competent in Excel and Outlook
- Clinical system user skills
- Problem solving and analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NORTH SHROPSHIRE PRIMARY CARE NETWORK
Address
Drumcarrig
Bridgewater Street
Whitchurch
Shropshire
SY13 1QH