Part-time Receptionist - St Johns Medical Centre

Job description

Job responsibilities

JOB DESCRIPTION JOB TITLE: Receptionist REPORTS TO: Operations Manager / Office Manager / Head Receptionist Job Responsibilities Main Duties • Dealing with appointment, home visit and telephone requests. • Booking, amending, and cancelling patient appointments • Processing of repeat prescriptions in accordance to practice guidelines • Initial contact with and responding to requests from patients, other team members and associated healthcare agencies and providers. • Filing and retrieving paperwork • Taking messages and passing on information • Keeping the reception area tidy and free from obstructions and clutter • Ensure patient confidentiality • Complete annual mandatory training The above list of duties is not exhaustive and may be subject to change as deemed necessary.

Person Specification

Experience

Essential

• Flexible approach to undertaking a wide variety of tasks
• Highly Motivated
• Experience of answering telephone calls in a high call volume environment
• Experience of working as part of a team
• Experience of Customer service

Desirable

• Experience of working in a busy NHS environment
• Experience of clinical systems, Emis web, Docman and Ask my GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Johns Medical Centre

Address

33 Market Street

Altrincham

Cheshire

WA14 1PF

Employer's website

https://www.stjohnsmedicalcentre.co.uk (Opens in a new tab)