ECP/ AHP Manager

Job description

Job responsibilities

Job Title-Care Home ECP Manager and CQC Clinical Lead

Reports to-PCN Manager

Place of work-Derby City South PCN at Community Action Derby, DE12GU. However this role will require some travelling between practices and care homes within the PCN boundaries

Hours-37.5 hours per week, Monday-Friday

The successful candidate will be a registered nurse with proven leadership experience and a strong background in primary care. This role involves both clinical duties and team leadership, supporting the delivery of patient-centred care and contributing to the ongoing development of our services.

Leadership and Team Management

• Provide visible leadership across all five sites, promoting a culture of professionalism, learning and continuous improvement
• Line manage the nursing team including Practice Nurses, HCAs, and other allied nursing roles, ensuring appropriate skill mix and service coverage
• Lead regular team meetings and facilitate open communication across the nursing workforce
• Develop and deliver structured supervision, coaching and performance review processes
• Ensure effective induction, ongoing support and competency assessment for all new and existing staff

Ensure all training, development and induction of Nursing Team members are undertaken in line with practice policies and procedures.

Clinical Activity

Undertake typical clinical ECP activities within care homes, typically providing weekly ward rounds, assessing both acute and chronic conditions.

Clinical Oversight and Governance

Ensure high standards of care in line with NMC code, national guidance, local protocols and CQC requirements

Oversee infection prevention and control, immunisation standards, and chronic disease management delivery

Work with the Leadership Team and Clinical Leads to ensure compliance with safeguarding, patient safety and clinical effectiveness frameworks

Maintain and audit documentation standards and clinical protocols

Strategic Planning and Service Delivery

Contribute to the planning and delivery of sustainable nursing services aligned to patient need and practice priorities

Work in partnership with other clinicians and managers to identify opportunities for service development, workforce expansion and pathway redesignSupport delivery of QOF, Enhanced Services, and financial targets through effective team performance and data-driven planning

Embed evidence-based practice and national best practice standards in long-term condition car

Performance Monitoring and Activity Measurement

Develop and maintain nursing activity and performance dashboards to monitor workload, outcomes and quality metrics

Regularly review clinical throughput, appointment usage, and patient feedback to drive improvement

Identify underperformance and implement supportive interventions where needed

Provide quarterly reporting to the leadership team on workforce metrics, including capacity, clinical output, and audit findings

The Nurse Manager will maintain a reduced clinical caseload (typically one to two sessions per week) to retain patient contact and clinical competence. This allows most of the working week to be allocated to management, supervision and strategic leadership responsibilities.

Essential:

Registered Nurse with active NMC registration

Significant experience in a primary care setting, including autonomous management of long-term conditions

Demonstrable leadership or management experience within a clinical team

At least one formal qualification in a long-term condition area (e.g. diabetes, asthma/COPD, cardiovascular disease)

Strong knowledge of QOF, CQC compliance, safeguarding, infection control, and governance requirements

Excellent interpersonal, coaching and communication skills

Ability to work across multiple sites and manage competing priorities

Strong IT skills including clinical systems (e.g. SystmOne/EMIS) and reporting tools

Desirable:

Leadership or management qualification (e.g. ILM, NHS Leadership Academy)

Experience in staff performance management or workforce planning

Evidence of leading clinical audits or quality improvement initiatives

Familiarity with workforce and activity dashboards or reporting frameworks

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Post-holders must adhere to the following principles:

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the PCN as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with DCSH policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the DCSH health & safety policy, the health & safety manual, and the DCSH infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to DCSH guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;

Making effective use of training to update knowledge and skills;

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;

Active reporting of health and safety hazards and infection hazards immediately when recognised;

Keeping own work areas generally clean

Undertaking periodic infection control training

Reporting potential risks identified to the DCSH management

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with DCSH procedures and policies, and current legislation;

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues;

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

This job description is intended to provide an outline of the key tasks and responsibilities only, the list is non-exhaustive.There may be other duties required of the post holder commensurate with their position. This description will be open to regular review and may be amended in the light of developing or changing services, or as part of an individual performance review process. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of DCSH.

Person Specification

Qualifications

Essential

• Registered Nurse with active NMC registration

Desirable

• Leadership or management qualification (e.g. ILM, NHS Leadership Academy)

Experience

Essential

• Significant experience in a primary care setting, including autonomous management of long-term conditions
• Demonstrable leadership or management experience within a clinical team
• At least one formal qualification in a long-term condition area (e.g. diabetes, asthma/COPD, cardiovascular disease)
• Strong knowledge of QOF, CQC compliance, safeguarding, infection control, and governance requirements
• Excellent interpersonal, coaching and communication skills
• Ability to work across multiple sites and manage competing priorities
• Strong IT skills including clinical systems (e.g. SystmOne/EMIS) and reporting tools

Desirable

• Experience in staff performance management or workforce planning
• Evidence of leading clinical audits or quality improvement initiatives
• Familiarity with workforce and activity dashboards or reporting frameworks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derby City South PCN

Address

Community Action Derby Ltd

Charnwood Street

Derby

DE1 2GU

Employer's website

https://derbycitysouthhealthcare.co.uk/ (Opens in a new tab)