Hawthorns Medical Centre

Practice Manager

Information:

This job is now closed

Job summary

The Hawthorns Medical Centre is a GP practice (circa 3500 patients) in Smethwick, West Midlands. It is part of Oldbury and Smethwick PCN.

Due to change in staff, we have a vacancy for a practice manager to join our enthusiastic, forward-thinking GP surgery practice team. We have up to 30 hours per week available and are able to work flexibly with the right candidate.

Main duties of the job

The role is responsible for ensuring the practice operates effectively, HR, compliance, overseeing premises management, developing and implementing new systems and processes and we are looking for someone with knowledge and experience in these areas.

About us

Hawthorns Medical Centre is a 2-partner GP practice. We have a team of regular dedicated staff, including many different ARRs and a patient list size of around 3,500.

We use SystmOne clinical system.

Our practice continually strives to improve work processes and are looking for a new Practice Manager who is enthusiastic in being a part of forward changes.

Details

Date posted

28 December 2024

Pay scheme

Other

Salary

Depending on experience Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5091-24-0002

Job locations

94 Lewisham Road

Smethwick

Birmingham

B66 2DD


Job description

Job responsibilities

The following are the core responsibilities of the practice Manager. Depending on workload and staffing levels, there may be a requirement to carry out other tasks.

Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.

Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.

Ensure employment law and legislation is adhered to.

Keep up to date with the developments and changes within primary care.

Assist in the preparation of business cases for new services, as required.

Responsible for communications with patients including complaints handling, website.

Assist in ensuring QQF and commissioned service targets are met.

Developing and implementing strategic plans to support the practice in its growth and development.

Managing contracts for services

Oversee the review and update of all practice policies and procedures.

Ensuring CQC compliance, support the management of the PPG

Liaise with external professional colleagues in appropriate settings and forum to ensure that the Partners are kept up to date with issues and agendas.

Job description

Job responsibilities

The following are the core responsibilities of the practice Manager. Depending on workload and staffing levels, there may be a requirement to carry out other tasks.

Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.

Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.

Ensure employment law and legislation is adhered to.

Keep up to date with the developments and changes within primary care.

Assist in the preparation of business cases for new services, as required.

Responsible for communications with patients including complaints handling, website.

Assist in ensuring QQF and commissioned service targets are met.

Developing and implementing strategic plans to support the practice in its growth and development.

Managing contracts for services

Oversee the review and update of all practice policies and procedures.

Ensuring CQC compliance, support the management of the PPG

Liaise with external professional colleagues in appropriate settings and forum to ensure that the Partners are kept up to date with issues and agendas.

Person Specification

Qualifications

Essential

  • Literacy and numeracy skills sufficient to manage a small to medium sized business

Desirable

  • Leadership or Management qualification

Experience

Essential

  • Experience of managing teams
  • Experience of HR processes, including staff development and performance management
  • Experience of successfully developing and implementing projects
  • Experience of workforce planning and development

Desirable

  • Experience of working in a healthcare setting
  • NHS/primary care general practice experience
  • Premises management and health and safety experience
Person Specification

Qualifications

Essential

  • Literacy and numeracy skills sufficient to manage a small to medium sized business

Desirable

  • Leadership or Management qualification

Experience

Essential

  • Experience of managing teams
  • Experience of HR processes, including staff development and performance management
  • Experience of successfully developing and implementing projects
  • Experience of workforce planning and development

Desirable

  • Experience of working in a healthcare setting
  • NHS/primary care general practice experience
  • Premises management and health and safety experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hawthorns Medical Centre

Address

94 Lewisham Road

Smethwick

Birmingham

B66 2DD


Employer's website

https://hawthornsmcsmethwick.co.uk/ (Opens in a new tab)

Employer details

Employer name

Hawthorns Medical Centre

Address

94 Lewisham Road

Smethwick

Birmingham

B66 2DD


Employer's website

https://hawthornsmcsmethwick.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

GP

Sandhya Aggarwal

sandhya.aggarwal@nhs.net

Details

Date posted

28 December 2024

Pay scheme

Other

Salary

Depending on experience Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5091-24-0002

Job locations

94 Lewisham Road

Smethwick

Birmingham

B66 2DD


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