Job summary
PCN Manager (Townships 2 PCN)
Location: Sheffield, South Yorkshire
Contract: Permanent
Hours: Full-time
Salary: Competitive, dependent on
experience
Closing Date: 28th November 2025
Townships 2 Primary Care Network (PCN) is seeking a dynamic and experienced PCN
Manager to lead and coordinate the operational delivery of our network. This
opportunity has arisen due to the retirement of our current manager.
Townships 2 PCN consists of five GP
practices Woodhouse Medical Centre, Richmond Medical Centre, Jaunty Springs
Medical Centre, Stonecroft Medical Centre, and Charnock Health Centre
collectively serving a population of approximately 37,500 patients. We are a
friendly and collaborative network with a strong commitment to delivering
high-quality, patient-centred care to our local communities.
Main duties of the job
About the Role
The PCN Manager will play a key role in operational leadership, strategic development, management of ARRS staff, and high-quality contract delivery. Working closely with the Clinical Director, Practice Managers, and wider system partners, you will ensure that national PCN DES requirements are met while also driving innovation and service improvement.
Key Responsibilities
Lead and coordinate the delivery of PCN DES services and projects
Provide strong operational oversight of the PCN multidisciplinary workforce,including recruiting and managing ARRS staff
Manage PCN finance, including budget planning and funding claims
Develop and maintain strong partnerships with practices and stakeholders
Ensure effective governance, performance monitoring, and reporting
Drive service transformation initiatives to improve patient outcomes
Represent the PCN at ICB and locality meetings
What Were Looking For
Experience in primary care, PCN/Practice management, or NHS leadership
Excellent communication, negotiation, and influencing skills
A proactive and highly organised approach with strong problem-solving ability
Financial and data literacy with confidence in using digital systems
Ability to work both autonomously and collaboratively across organisations
About us
What We Offer
A supportive and innovative environment
Opportunity to shape and progress PCN development
Commitment to ongoing professional development
The chance to make a meaningful impact across primary care services
We have our own PCN work hub and run our own out of hours service.
Please apply by sending your CV and covering letter to katecarr@nhs.net.
Informal enquiries welcome.
Job description
Job responsibilities
Job Description: PCN Manager
Employer: Townships 2 Primary Care Network
Member Practices: Woodhouse, Richmond,
Jaunty Springs, Stonecroft, and Charnock
Salary: Competitive based on experience
Location: Across Townships 2 PCN practices
Accountable to: PCN Clinical Director / PCN
Board
Hours: Full-time
Job Summary
The PCN Manager will provide strategic and
operational leadership to Townships 2 PCN, supporting the Clinical Director and
member practices to deliver high-quality, sustainable, and innovative primary
care services. This dual role combines operational management of the PCN with
leadership of transformation programmes, driving improvements in access,
workforce, digital innovation, and integration across the system.
Key Responsibilities1. PCN Leadership and Management
Work collaboratively with the PCN
Clinical Director to implement the PCNs strategic vision and objectives.
Coordinate delivery of the PCN DES, ensuring compliance with contractual,
financial, and reporting requirements.
Manage PCN budgets and workforce planning, including recruitment, induction,
and development of ARRS roles and all HR functions.
Maintain effective governance, risk management, and reporting structures to
the PCN Board and ICS.
Act as the operational link between the PCN, ICB/ICS, Federation, and member
practices.
Ensure the PCN operates within NHS governance and information governance
frameworks.
2. Transformation and Improvement
Lead the design, planning, and delivery
of the PCNs transformation programme, aligned with ICS priorities.
Support practices to implement sustainable improvements in access, waiting
times, and service quality.
Facilitate cross-practice collaboration and shared service models.
Apply recognised Quality Improvement (QI) methodologies to implement and
evaluate changes.
Support staff training and capability building to sustain improvement.
Promote integration across primary, community, and voluntary sectors.
3. Digital Innovation and Data-Driven Improvement
Optimise use of digital tools (Accurx,
eConsult, telephony) to enhance access and efficiency.
Collaborate with ICS digital leads to align with system-wide digital
strategies.
Use data analytics to monitor performance, identify trends, and evaluate
initiatives.
Support population health management and proactive care planning.
Develop dashboards to support decision-making and improvement.
4. Communication and Engagement
Build strong relationships with practice
teams, clinicians, ICB colleagues, and partners.
Engage staff and patients in transformation to ensure co-design and
responsiveness.
Communicate clearly on progress, achievements, and challenges.
Share best practice between practices and other PCNs.
Support consistent and clear communication of service changes to patients.
5. Collaboration and Partnership Working
Represent the PCN in local and
system-level forums.
Collaborate with local providers, community and voluntary organisations to
improve care pathways.
Develop partnerships that strengthen resilience and sustainability of general
practice.
Job description
Job responsibilities
Job Description: PCN Manager
Employer: Townships 2 Primary Care Network
Member Practices: Woodhouse, Richmond,
Jaunty Springs, Stonecroft, and Charnock
Salary: Competitive based on experience
Location: Across Townships 2 PCN practices
Accountable to: PCN Clinical Director / PCN
Board
Hours: Full-time
Job Summary
The PCN Manager will provide strategic and
operational leadership to Townships 2 PCN, supporting the Clinical Director and
member practices to deliver high-quality, sustainable, and innovative primary
care services. This dual role combines operational management of the PCN with
leadership of transformation programmes, driving improvements in access,
workforce, digital innovation, and integration across the system.
Key Responsibilities1. PCN Leadership and Management
Work collaboratively with the PCN
Clinical Director to implement the PCNs strategic vision and objectives.
Coordinate delivery of the PCN DES, ensuring compliance with contractual,
financial, and reporting requirements.
Manage PCN budgets and workforce planning, including recruitment, induction,
and development of ARRS roles and all HR functions.
Maintain effective governance, risk management, and reporting structures to
the PCN Board and ICS.
Act as the operational link between the PCN, ICB/ICS, Federation, and member
practices.
Ensure the PCN operates within NHS governance and information governance
frameworks.
2. Transformation and Improvement
Lead the design, planning, and delivery
of the PCNs transformation programme, aligned with ICS priorities.
Support practices to implement sustainable improvements in access, waiting
times, and service quality.
Facilitate cross-practice collaboration and shared service models.
Apply recognised Quality Improvement (QI) methodologies to implement and
evaluate changes.
Support staff training and capability building to sustain improvement.
Promote integration across primary, community, and voluntary sectors.
3. Digital Innovation and Data-Driven Improvement
Optimise use of digital tools (Accurx,
eConsult, telephony) to enhance access and efficiency.
Collaborate with ICS digital leads to align with system-wide digital
strategies.
Use data analytics to monitor performance, identify trends, and evaluate
initiatives.
Support population health management and proactive care planning.
Develop dashboards to support decision-making and improvement.
4. Communication and Engagement
Build strong relationships with practice
teams, clinicians, ICB colleagues, and partners.
Engage staff and patients in transformation to ensure co-design and
responsiveness.
Communicate clearly on progress, achievements, and challenges.
Share best practice between practices and other PCNs.
Support consistent and clear communication of service changes to patients.
5. Collaboration and Partnership Working
Represent the PCN in local and
system-level forums.
Collaborate with local providers, community and voluntary organisations to
improve care pathways.
Develop partnerships that strengthen resilience and sustainability of general
practice.
Person Specification
Qualifications
Essential
- Person Specification
- Essential Criteria:
- Experience managing change and improvement programmes within healthcare or complex organisations.
- Strong understanding of general practice operations and NHS policy.
- Excellent communication, organisational, and relationship management skills.
- Ability to interpret and use data to drive improvement.
- Commitment to equality, diversity, and inclusion.
- Passion for improving patient outcomes and staff wellbeing.
- Desirable Criteria:
- Experience working within primary care or PCN management.
- Knowledge of population health management and digital transformation.
- Project management or QI qualification (e.g. PRINCE2, Lean).
Person Specification
Qualifications
Essential
- Person Specification
- Essential Criteria:
- Experience managing change and improvement programmes within healthcare or complex organisations.
- Strong understanding of general practice operations and NHS policy.
- Excellent communication, organisational, and relationship management skills.
- Ability to interpret and use data to drive improvement.
- Commitment to equality, diversity, and inclusion.
- Passion for improving patient outcomes and staff wellbeing.
- Desirable Criteria:
- Experience working within primary care or PCN management.
- Knowledge of population health management and digital transformation.
- Project management or QI qualification (e.g. PRINCE2, Lean).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.