Job summary
This is an opportunity to join our well established friendly practice.
We are fortunate to have a highly skilled and supportive clinical team which already includes our friendly practice nursing team and an existing healthcare assistant.
We are teaching and training practice, and learning and education are at the heart of everything we do.
We are rated good for CQC with Outstanding in Responsiveness and can offer a competitive rate, and flexible hours.
Main duties of the job
We are looking for a friendly and motivated Healthcare Assistant (HCA) to join our busy GP practice team. Ideally the candidate should be able to work all day Thursdays and Friday afternoons. The successful candidate will support the delivery of high-quality patient care by carrying out a range of clinical duties, including taking blood samples (phlebotomy), measuring blood pressure, performing ECGs, and undertaking NHS Health Checks. You will also assist with vaccinations and injections (such as flu and B12), support chronic disease monitoring, and help maintain accurate clinical records. The role requires excellent communication skills, attention to detail, and a caring approach to patients. Previous experience in a primary care setting and relevant qualifications are desirable.
About us
Overview of your organisation
We are surgery renowned for excellent patient care, innovation and education. We look after 15000 patients in a large multi-professional dynamic and caring team, including 4 partners, working across our main and branch surgery, and GP Extended Access Hub. We delivered Harrow's COVID-19 Hub during the pandemic and we have been proud of the way we have supported the borough by delivering these services.
We are a training practice and enjoy the benefit that having undergraduate and GP registrars to enhance all of our learning. We are happy to support doctors who are interested in pursuing training.
We offer a full range of PMS services backed by a knowledgeable and approachable clinical team who enjoy sharing their skills so we support each other and enjoy learning together.
We are proud of our clinical standards, demonstrated by very high QOF achievement and Good across CQC domains and Outstanding in the domain of responsive and for all population groups.
We have a strong team of nurses, pharmacists, paramedics HCAs including community-based nurses who support frail and complex patients in an innovative role.
We pride ourselves on being flexible and our team are actively involved in CCG, PCN, LMC, local networks, RCGP and Health Education England.
We have a thriving and effective patient group who take an active role in planning the future of the practice.
Job description
Job responsibilities
JOB TITLE: Healthcare Assistant
BASED AT: The Ridgeway Surgery
REPORTS TO: Practice Manager / GP Partners
Job SummaryThe Healthcare Assistant (HCA) will support the delivery of safe, effective, and high-quality patient care within the practice. Working under the supervision of a registered healthcare professional, the post holder will perform a range of clinical duties including phlebotomy, blood pressure measurement, ECGs, NHS Health Checks, vaccinations (such as flu and B12), and general health promotion. The HCA will contribute to the smooth running of the practice, maintaining high standards of infection control, record keeping, and patient care.
Key ResponsibilitiesClinical Care
-
Undertake and accurately record physiological measurements including blood pressure, pulse, temperature, height, weight, and BMI.
-
Perform venepuncture, ECGs, NHS Health Checks, and administer flu and B12 injections (following appropriate training and competency assessment).
-
Prepare and maintain clinical environments and equipment before, during, and after patient care.
-
Support chronic disease management and health promotion initiatives.
-
Maintain accurate and timely clinical documentation using EMIS and other systems.
Communication
-
Communicate effectively and sensitively with patients, carers, and colleagues.
-
Recognise and adapt communication methods to meet individual patient needs.
-
Liaise with the wider multidisciplinary team to ensure coordinated, patient-centred care.
Governance and Quality
-
Follow practice policies, protocols, and infection control procedures.
-
Contribute to quality improvement activities such as audits and service development.
-
Identify and manage risks appropriately, escalating concerns when necessary.
-
Maintain confidentiality at all times and uphold patient privacy and dignity.
Personal and Professional Development
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Participate in induction, mandatory training, and relevant CPD opportunities.
-
Hold the Care Certificate and demonstrate competence across core skills for healthcare support workers.
-
Engage in annual appraisal and take responsibility for ongoing learning and competence.
-
Work within scope of practice and under the supervision of a registered professional.
Health, Safety, and Equality
-
Adhere to all health and safety policies and promote a safe working environment.
-
Understand safeguarding principles and local referral pathways for vulnerable adults and children.
-
Treat all patients and colleagues with respect, valuing diversity and individual differences.
Other Duties
Job description
Job responsibilities
JOB TITLE: Healthcare Assistant
BASED AT: The Ridgeway Surgery
REPORTS TO: Practice Manager / GP Partners
Job SummaryThe Healthcare Assistant (HCA) will support the delivery of safe, effective, and high-quality patient care within the practice. Working under the supervision of a registered healthcare professional, the post holder will perform a range of clinical duties including phlebotomy, blood pressure measurement, ECGs, NHS Health Checks, vaccinations (such as flu and B12), and general health promotion. The HCA will contribute to the smooth running of the practice, maintaining high standards of infection control, record keeping, and patient care.
Key ResponsibilitiesClinical Care
-
Undertake and accurately record physiological measurements including blood pressure, pulse, temperature, height, weight, and BMI.
-
Perform venepuncture, ECGs, NHS Health Checks, and administer flu and B12 injections (following appropriate training and competency assessment).
-
Prepare and maintain clinical environments and equipment before, during, and after patient care.
-
Support chronic disease management and health promotion initiatives.
-
Maintain accurate and timely clinical documentation using EMIS and other systems.
Communication
-
Communicate effectively and sensitively with patients, carers, and colleagues.
-
Recognise and adapt communication methods to meet individual patient needs.
-
Liaise with the wider multidisciplinary team to ensure coordinated, patient-centred care.
Governance and Quality
-
Follow practice policies, protocols, and infection control procedures.
-
Contribute to quality improvement activities such as audits and service development.
-
Identify and manage risks appropriately, escalating concerns when necessary.
-
Maintain confidentiality at all times and uphold patient privacy and dignity.
Personal and Professional Development
-
Participate in induction, mandatory training, and relevant CPD opportunities.
-
Hold the Care Certificate and demonstrate competence across core skills for healthcare support workers.
-
Engage in annual appraisal and take responsibility for ongoing learning and competence.
-
Work within scope of practice and under the supervision of a registered professional.
Health, Safety, and Equality
-
Adhere to all health and safety policies and promote a safe working environment.
-
Understand safeguarding principles and local referral pathways for vulnerable adults and children.
-
Treat all patients and colleagues with respect, valuing diversity and individual differences.
Other Duties
Person Specification
Essential criteria
Essential
- Excellent communication and interpersonal skills, with the ability to engage patients in discussions about their care.
- Ability to work independently and as part of a team, demonstrating initiative and leadership when needed.
- Committed to ongoing professional development and continuous learning.
Desirable
- Familiarity with EMIS Web
Qualifications
Essential
- Care Certificate (required)
- Evidence of up-to-date mandatory training (e.g. infection control, CPR, safeguarding)
- Phlebotomy / other evidence of training certificates
Desirable
- NVQ Level 2 or 3 in Health and Social Care
Experience
Essential
- Previous experience working as a Healthcare Assistant in a GP practice, community, or similar clinical setting
- Experience taking bloods, blood pressure, and basic observations
- Experience performing ECGs, NHS Health Checks, and administering vaccinations (e.g. flu, B12)
- Familiarity with chronic disease management or health promotion
Desirable
- Familiar with EMIS Web
- Paediatric Phlebotomy
Person Specification
Essential criteria
Essential
- Excellent communication and interpersonal skills, with the ability to engage patients in discussions about their care.
- Ability to work independently and as part of a team, demonstrating initiative and leadership when needed.
- Committed to ongoing professional development and continuous learning.
Desirable
- Familiarity with EMIS Web
Qualifications
Essential
- Care Certificate (required)
- Evidence of up-to-date mandatory training (e.g. infection control, CPR, safeguarding)
- Phlebotomy / other evidence of training certificates
Desirable
- NVQ Level 2 or 3 in Health and Social Care
Experience
Essential
- Previous experience working as a Healthcare Assistant in a GP practice, community, or similar clinical setting
- Experience taking bloods, blood pressure, and basic observations
- Experience performing ECGs, NHS Health Checks, and administering vaccinations (e.g. flu, B12)
- Familiarity with chronic disease management or health promotion
Desirable
- Familiar with EMIS Web
- Paediatric Phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
