Health Care Assistant

Stennack Surgery

The closing date is 20 May 2024

Job summary

We are looking for a Healthcare Assistant to join our progressive and innovative General Practice and Minor Injuries Unit (MIU) team in the beautiful seaside town of St Ives in Cornwall.

We have an excellent nursing team providing the nursing expertise we need both for General Practice and our Minor Injuries Unit. If you have the necessary experience, drive and enthusiasm to become part of our fantastic team we would like to hear from you!

Main duties of the job

Working under the direct clinical guidance/supervision of the Practice Nurses and GPs strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities once appropriately certified and trained:

Phlebotomy/ Venepuncture

Blood Pressure & Pulse Monitoring

NHS Health Checks

Urinalysis

Requesting pathology tests: eg urine culture

ECG recording

24 hour BP & 24 Hour ECG Monitoring

Wound & Ulcer Care: Dressings including Compression Bandaging & Stocking Measurements

Clip & Suture Removal

Dopplers

Patient Health & Chronic Disease Checks as per Clinical Protocols & Training

Diabetic Foot Checks

INR Monitoring Clinics

Injections & Immunisations as per Patient Specific Directives

Ear Checks and Wax Removal

Peak Flow readings & Spirometry

Sexual Health C-Card Duties

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Advise Senior Nurse Manager or GPs of potential problems or errors within the range of assigned tasks

Attend and participate in any practice meetings when required.

Participation in administrative systems in the practice

Any other duties as required and trained appropriately to provide

About us

  • 6 GP Partners and 6 Salaried GPs, Large Nursing Team
  • Pro-active, supportive & harmonious team with Pharmacist and Clinical Admin Team
  • Circa 12,000 patients
  • Outstanding CQC Rating
  • High QOF performance & committed to high quality patient care
  • Strong commitment to postgraduate and undergraduate training
  • Extended range of services on site: MIU, minor surgery, pharmacy, counsellors, shared care substance misuse and anticoagulation monitoring
  • Active Patient Participation Group

Date posted

29 April 2024

Pay scheme

Other

Salary

£22,383 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5039-24-0003

Job locations

The Old Stennack School

The Stennack

St Ives

Cornwall

TR26 1RU


Job description

Job responsibilities

Duties and responsibilities once appropriately certified and trained:

Phlebotomy/ Venepuncture

Blood Pressure & Pulse Monitoring

Assisting in the assessment and surveillance of patients health and well-being including: Height, Weight, BMI, Smoking Status, Alcohol Status

Lifestyle Advice and raising awareness of health and well-being and how it can be promoted

NHS Health Checks

Urinalysis

Requesting pathology tests: eg urine culture

ECG recording

24 hour BP & 24 Hour ECG Monitoring

Wound & Ulcer Care: Dressings including Compression Bandaging & Stocking Measurements

Clip & Suture Removal

Dopplers

Patient Health & Chronic Disease Checks as per Clinical Protocols & Training

Diabetic Foot Checks

INR Monitoring Clinics

Injections & Immunisations as per Patient Specific Directives

Ear Checks and Wax Removal

Peak Flow readings & Spirometry

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations & womens health clinics

Sexual Health C-Card Duties

Re-stocking and stock rotation

Undertake housekeeping duties including, general tidiness and cleanliness of clinical rooms

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording when required

Maintaining & Ordering of Health Promotion Literature, Medical Stock, Consumables and vaccinations if required

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Advise Senior Nurse Manager or GPs of potential problems or errors within the range of assigned tasks

Attend and participate in any practice meetings when required.

Participation in administrative systems in the practice

Any other duties as required and trained appropriately to provide

Special Requirements of the Post

At all times there will be a need to maintain accurate records

An understanding, acceptance and adherence to the need for strict confidentiality

A commitment to maintain a high professional standard of care and keep training and professional development plan up to date at all times

A commitment to ensure all Health and Safety requirements and Infection Control measures are met and to report any problems to the Practice Nurses

A commitment to the effective use of Practice and NHS resources

An awareness of own limitations and experience

Cooperate with annual appraisal meetings

Assisting with the training new members of staff and trainee students

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the Practice Health & Safety policy, Staff Handbook, and the Practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

Responsible for hand hygiene across the practice

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

Safe management of sharps procedures including training, use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Undertaking periodic infection control training (minimum annually)

Routine management of own team / team areas, and maintenance of work space standards

Waste management including collection, handling, segregation, container management, storage and collection

Spillage control procedures, management and training

Decontamination control procedures, management and training, and equipment maintenance

Maintenance of sterile environments

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Job description

Job responsibilities

Duties and responsibilities once appropriately certified and trained:

Phlebotomy/ Venepuncture

Blood Pressure & Pulse Monitoring

Assisting in the assessment and surveillance of patients health and well-being including: Height, Weight, BMI, Smoking Status, Alcohol Status

Lifestyle Advice and raising awareness of health and well-being and how it can be promoted

NHS Health Checks

Urinalysis

Requesting pathology tests: eg urine culture

ECG recording

24 hour BP & 24 Hour ECG Monitoring

Wound & Ulcer Care: Dressings including Compression Bandaging & Stocking Measurements

Clip & Suture Removal

Dopplers

Patient Health & Chronic Disease Checks as per Clinical Protocols & Training

Diabetic Foot Checks

INR Monitoring Clinics

Injections & Immunisations as per Patient Specific Directives

Ear Checks and Wax Removal

Peak Flow readings & Spirometry

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations & womens health clinics

Sexual Health C-Card Duties

Re-stocking and stock rotation

Undertake housekeeping duties including, general tidiness and cleanliness of clinical rooms

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording when required

Maintaining & Ordering of Health Promotion Literature, Medical Stock, Consumables and vaccinations if required

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Advise Senior Nurse Manager or GPs of potential problems or errors within the range of assigned tasks

Attend and participate in any practice meetings when required.

Participation in administrative systems in the practice

Any other duties as required and trained appropriately to provide

Special Requirements of the Post

At all times there will be a need to maintain accurate records

An understanding, acceptance and adherence to the need for strict confidentiality

A commitment to maintain a high professional standard of care and keep training and professional development plan up to date at all times

A commitment to ensure all Health and Safety requirements and Infection Control measures are met and to report any problems to the Practice Nurses

A commitment to the effective use of Practice and NHS resources

An awareness of own limitations and experience

Cooperate with annual appraisal meetings

Assisting with the training new members of staff and trainee students

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the Practice Health & Safety policy, Staff Handbook, and the Practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

Responsible for hand hygiene across the practice

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

Safe management of sharps procedures including training, use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Undertaking periodic infection control training (minimum annually)

Routine management of own team / team areas, and maintenance of work space standards

Waste management including collection, handling, segregation, container management, storage and collection

Spillage control procedures, management and training

Decontamination control procedures, management and training, and equipment maintenance

Maintenance of sterile environments

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Experience

Essential

  • GCSE English & Maths Grade C or Equivalent
  • NVQ 2 or 3 in Health and Social Care or Equivalent
  • Aptitude to develop clinical skills and career
  • Phlebotomy Qualification
  • Experience of providing the following clinical duties: Phlebotomy, Blood Pressure & ECGs

Desirable

  • General Practice experience
  • Experience of providing the following clinical duties: Ambulatory BP & 24hour ECG, B12 injections, Flu Vaccinations, INR Monitoring, Ear Irrigation, Dressings, Removal of Clips/Sutures, Diabetic Foot Checks & NHS Health Checks (Desirable to be able to perform all)
  • Injection Technique Training
  • Care Certificate
Person Specification

Experience

Essential

  • GCSE English & Maths Grade C or Equivalent
  • NVQ 2 or 3 in Health and Social Care or Equivalent
  • Aptitude to develop clinical skills and career
  • Phlebotomy Qualification
  • Experience of providing the following clinical duties: Phlebotomy, Blood Pressure & ECGs

Desirable

  • General Practice experience
  • Experience of providing the following clinical duties: Ambulatory BP & 24hour ECG, B12 injections, Flu Vaccinations, INR Monitoring, Ear Irrigation, Dressings, Removal of Clips/Sutures, Diabetic Foot Checks & NHS Health Checks (Desirable to be able to perform all)
  • Injection Technique Training
  • Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stennack Surgery

Address

The Old Stennack School

The Stennack

St Ives

Cornwall

TR26 1RU


Employer's website

https://www.thestennacksurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Stennack Surgery

Address

The Old Stennack School

The Stennack

St Ives

Cornwall

TR26 1RU


Employer's website

https://www.thestennacksurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Nurse Manager

Emily West

emily.west8@nhs.net

01736793333

Date posted

29 April 2024

Pay scheme

Other

Salary

£22,383 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5039-24-0003

Job locations

The Old Stennack School

The Stennack

St Ives

Cornwall

TR26 1RU


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