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SSP Health

Receptionist

The closing date is 14 February 2026

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Job summary

We are seeking to recruit professional and friendly Reception staff to join our team. We are looking to increase capacity within our Reception team and therefore we have a number of part time positions available, covering the hours of 7.30am - 6.30pm Monday to Friday. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various reception and administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy office environment

Main duties of the job

  • Greet patients and visitors warmly, ensuring a positive first impression.
  • Answer phone calls with excellent phone etiquette, directing inquiries to the appropriate personnel.
  • Know how to deal with difficult situations and work under pressure.
  • Handle clerical duties such as filing, GP notes, incoming mail, photocopying, and scanning documents.
  • Assist with administrative tasks as required, ensuring smooth office operations.
  • Maintain a clean and organised reception area.

About us

Montague Medical Practice is a friendly team of doctors & nurses and support staff based in the town of Goole. Our surgery is close to motorways, trainlines and public transport. We are part of the CYGNET PCN and pride ourselves with our great patient feedback each month.

Details

Date posted

30 January 2026

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5035-26-0008

Job locations

Montague Medical Practice

Fifth Avenue

Goole

DN14 6JD


Job description

Job responsibilities

You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working in our clinical and administration teams.

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.

This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.

IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets.

Job description

Job responsibilities

You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working in our clinical and administration teams.

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.

This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.

IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets.

Person Specification

Qualifications

Essential

  • Good standard of education

Experience

Essential

  • Experience is not necessary as full training will be provided. However previous NHS experience would be welcome.
Person Specification

Qualifications

Essential

  • Good standard of education

Experience

Essential

  • Experience is not necessary as full training will be provided. However previous NHS experience would be welcome.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SSP Health

Address

Montague Medical Practice

Fifth Avenue

Goole

DN14 6JD


Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Employer details

Employer name

SSP Health

Address

Montague Medical Practice

Fifth Avenue

Goole

DN14 6JD


Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Amanda Robinson

amanda.robinson19@nhs.net

Details

Date posted

30 January 2026

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5035-26-0008

Job locations

Montague Medical Practice

Fifth Avenue

Goole

DN14 6JD


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