Pharmacy technician

The MWH Practice

The closing date is 27 May 2025

Job summary

We are a thriving, well-established GP practice with over 13,000 patients, offering comprehensive healthcare services across two branches located in Southall and Hounslow and we are committed to improving the health and well-being of our community through professional, efficient, and compassionate service.

If you are looking to make a real difference in a fast-paced, patient-focused setting, we would love to hear from you!

Main duties of the job

We are a system one practice and we would be looking for someone who preferably knows this system, we are looking for someone to take charge of our repeat prescriptions, to issue and check if they need to be reviewed, to attend our clinical meetings and to support the practice reception team in streamlining prescription queries whilst allowing the clinical pharmacist to review the more complex requests. To participate in the daily preparation of repeat prescriptions in order to ensure high quality, safe and timely repeat prescribing whilst ensuring cost effective practices.

About us

We work with a big group of people to provide the best services to our patients, some of these people include:

GP's

Nurses

GPA's

Pharmacists

Paramedics

Physiotherapists

We all work as well as we can to provide the best service, we work well together and are always willing to make changes and accommodate where possible.

Date posted

02 May 2025

Pay scheme

Other

Salary

£17 to £20 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A4995-25-0002

Job locations

71-73 The Broadway

Southall

London

UB1 1LA


Doctors Surgery

1 Vincent Road

Hounslow

TW4 7LH


Job description

Job responsibilities

  • Support the Lead Pharmacist and pharmacy team in ensuring smooth day-to-day operations.
  • To support the practice reception team in streamlining prescription queries, allowing the clinical pharmacist to review the more complex requests
  • To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures

  • To participate in the daily preparation of repeat prescriptions in order to ensure high quality, safe and timely repeat prescribing
  • To encourage cost-effective prescribing throughout the practice
  • To undertake medicines reconciliation post discharge and on other transfers of care
  • To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
  • To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care
  • To undertake patient facing where appropriate and patient supporting roles to ensure effective medicines use, through shared-decision making conversations with patients
  • To carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively
  • To assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits
  • To provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities

  • Ensure compliance with pharmacy regulations, ensuring safe and accurate dispensing practices.
  • Maintain accurate patient records and documentation of all clinical interventions and advice.
  • Participate in audits and quality assurance activities to maintain high standards of care.

Job description

Job responsibilities

  • Support the Lead Pharmacist and pharmacy team in ensuring smooth day-to-day operations.
  • To support the practice reception team in streamlining prescription queries, allowing the clinical pharmacist to review the more complex requests
  • To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures

  • To participate in the daily preparation of repeat prescriptions in order to ensure high quality, safe and timely repeat prescribing
  • To encourage cost-effective prescribing throughout the practice
  • To undertake medicines reconciliation post discharge and on other transfers of care
  • To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
  • To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care
  • To undertake patient facing where appropriate and patient supporting roles to ensure effective medicines use, through shared-decision making conversations with patients
  • To carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively
  • To assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits
  • To provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities

  • Ensure compliance with pharmacy regulations, ensuring safe and accurate dispensing practices.
  • Maintain accurate patient records and documentation of all clinical interventions and advice.
  • Participate in audits and quality assurance activities to maintain high standards of care.

Person Specification

Qualifications

Essential

  • Candidates must be a qualified and registered pharmacy technician with GPhC and hold a Diploma Level 3 or equivalent in Pharmacy Services.
  • Knowledge and understanding of drug laws
  • Interpersonal skills
  • Customer-service orientation
  • Strong communication skills
  • Computer and database skills
  • Respect for confidentiality

Desirable

  • Knowledge and understanding of drug laws
  • Interpersonal skills
  • Customer-service orientation
  • Strong communication skills
  • Computer and database skills
  • Understands the need for confidentiality
  • Experience with SystmOne
  • Experience of working in Primary care
Person Specification

Qualifications

Essential

  • Candidates must be a qualified and registered pharmacy technician with GPhC and hold a Diploma Level 3 or equivalent in Pharmacy Services.
  • Knowledge and understanding of drug laws
  • Interpersonal skills
  • Customer-service orientation
  • Strong communication skills
  • Computer and database skills
  • Respect for confidentiality

Desirable

  • Knowledge and understanding of drug laws
  • Interpersonal skills
  • Customer-service orientation
  • Strong communication skills
  • Computer and database skills
  • Understands the need for confidentiality
  • Experience with SystmOne
  • Experience of working in Primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The MWH Practice

Address

71-73 The Broadway

Southall

London

UB1 1LA


Employer's website

https://www.mwhpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The MWH Practice

Address

71-73 The Broadway

Southall

London

UB1 1LA


Employer's website

https://www.mwhpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

nisha diddee

aimie.hammond@nhs.net

02030067425

Date posted

02 May 2025

Pay scheme

Other

Salary

£17 to £20 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A4995-25-0002

Job locations

71-73 The Broadway

Southall

London

UB1 1LA


Doctors Surgery

1 Vincent Road

Hounslow

TW4 7LH


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