Job summary
North Oxfordshire Rural Alliance PCN are looking for a
part-time/job-share Frailty & Phlebotomy Care Coordinator.
This is a Job-Share where two individuals perform a part-time share of
the same job role. This vacancy is for
someone to share the role, working on a Tuesday (8 hours), Friday (8 hours) and a Wednesday afternoon (4
hours): 20 hours in total. The successful applicant will also be expected
to work 6 hours on alternate Saturdays.
One of the main aims of this
role will be to help to support individuals to manage their health and
wellbeing in their own homes for as long as possible through the provision of
general health care checks and a phlebotomy service.
The Frailty and Phlebotomy
Care Coordinators will deliver a phlebotomy service and general healthcare
assessments for housebound patients across 5 practices on behalf of North Oxfordshire
Rural Alliance (NORA) PCN. This will involve assessing required equipment and
consumables from one of our practices, delivering the phlebotomy service and
general healthcare checks in the patients own home and liaising with the
patients GP if there are any health concerns.
The post holders will
provide an innovative, integrated service to anyone who has been identified as
housebound or at risk of frailty. The
role requires a caring, dedicated, reliable and patient-focused individual who
enjoys meeting new people.
It is important that you have your own vehicle in full road-worthy
condition and a clean UK driving licence.
Main duties of the job
The post holders sharing
this role will be expected to:
Work closely with
practice teams to coordinate the delivery of phlebotomy and general healthcare
services to housebound patients across the PCN
Undertake basic
assessments such as taking weight, BP and pulse rate to ensure that any
housebound patient seen is receiving sufficient care and to contribute to the
management of their long-term care.
Deal with a
vulnerable group of patients with the potential requirement to highlight those
who have limited social/health support and to signpost them to available
community services
Learn the roles
of the different community health and social care professionals to connect
patients to available community services in order to obtain the appropriate
care and support they require
To be successful in
this role you will need to have a strong track record in providing excellent
general health care and phlebotomy services.
Previous experience of care in the community is not essential but is an
advantage. This is a developing role and
so there will be the opportunity to shape this role to suit the needs of the
community
About us
The North Oxfordshire Rural Alliance (NORA) is a
friendly, supportive and caring Primary Care Network covering approximately 47,000
patients. NORA includes 5 GP practices in North and West Oxfordshire: Bloxham & Hook Norton, Chipping Norton,
Cropredy, Deddington and Wychwood.
We pride ourselves on our ability and willingness to
adopt innovative ways of working that improve patient care and make our
practices great places to work. Training and support is provided to all team
members and a willingness to undertake professional development is strongly
encouraged. NORA practices operate as
independent units but also work closely with each other to facilitate the
efficient management of the PCN by using standard IT, Training and Clinical
policies and procedures.
All 5
NORA practices have their own nursing teams and this is currently the only role
which will provide a phlebotomy and frailty service to all NORA practices.
This
role will be based at Chipping Norton Health Centre but would also work across all
NORA practices to provide continuity and a shared view. There will be
opportunities for collaboration with other nursing staff and phlebotomists working
across the PCN.
We
are passionate about ensuring that our PCN is well run and remains patient
focused. We are therefore looking to recruit a forward-thinking and
self-motivated Frailty & Phlebotomy Care Coordinator, as part of a
job-share, who is committed to promoting clinical excellence and teamwork
within the NHS.
Job description
Job responsibilities
You will be joining a growing PCN Clinical team as the
joint Frailty/Phlebotomist Care Coordinators under the supervision of the
Nursing Services Manager based at Chipping Norton
You will provide the following support to housebound
patients based within the NORA Primary Care Network (PCN) catchment area.
Phlebotomy
Using technical equipment to safely draw blood from
patients
Explaining the process of drawing blood clearly to
a patient
Answering patient questions regarding collection
techniques and offering additional resources on the collection process, if the
patient requests them
Reassuring and calming
patients who might be nervous or scared of the procedure
Ensuring that the patient is as comfortable and
relaxed as possible and confirming their agreement to the collection of a blood
sample
Checking patient identification against GP/Nurse
request and confirming with patient whenever possible
Accurate labelling of samples to confirm patient
identity
Applying dressings to the wound created by drawing
blood
Sending blood samples to testing laboratories
Ensure that domiciliary blood samples are returned
to the hub in time for courier collection and on Saturdays, ensure that
domiciliary blood samples are taken to the lab at the Horton Hospital at the
end of the shift.
Frailty Healthcare
Identify frail vulnerable groups of patients in the
community to assess whether there are any unmet health or care needs.
Undertake basic assessments such as taking weight, BP
and pulse rates to ensure that any housebound patient you are seeing is
receiving sufficient care and to contribute to the management of their
long-term conditions, eliminating the need for them to visit our practices for
support.
Perform baseline assessments when appropriate to
detect early signs of deterioration in health for housebound patients.
When necessary identify urgent needs, taking relevant
action or liaison
Notifying the patients GP if the assessment gives
rise to any concern
Refer and liaise with a range of statutory and
voluntary sector support agencies, ensuring the person has access to a wide
range of support
Provide guidance and support to increase the use of
self-care methods.
General
Keep timely,
accurate and complete electronic patient records and activity data on EMIS, all
of which will be maintained and stored in accordance with professional and
organisational standards.
To have responsibility for appropriate
documentation related to patients in their care to be disseminated to all
relevant professionals in a timely manner and in accordance with operating
standards.
Notifying GP/Nurse of any significant patient
issues
During holiday periods you may be required to
assist the phlebotomy teams at any of the NORA practices. Be responsible for maintaining Health and
Safety standards within the business, in line with the Health and Safety policy
To ensure ongoing compliance with CQC essential
standards
To ensure compliance with all GDPR and data
security policies
Adhere to all business protocols and SOPs
To comply with the Practice HR policies
Ensure effective and professional communications at
all times
Ensure a high standard of personal presentation at
all times
To take an active part in the performance review
system
Complete relevant (mandatory) training and ensure
agreed deadlines are met
Attend internal and external meetings as required
To support sustainability practices and recognise
the shared responsibility of carrying out duties in a resource-efficient way
This
job description sets out the main duties of the post at the date it was
written. Duties may vary without changing the general character of the post or
the level of responsibility entailed.
Job description
Job responsibilities
You will be joining a growing PCN Clinical team as the
joint Frailty/Phlebotomist Care Coordinators under the supervision of the
Nursing Services Manager based at Chipping Norton
You will provide the following support to housebound
patients based within the NORA Primary Care Network (PCN) catchment area.
Phlebotomy
Using technical equipment to safely draw blood from
patients
Explaining the process of drawing blood clearly to
a patient
Answering patient questions regarding collection
techniques and offering additional resources on the collection process, if the
patient requests them
Reassuring and calming
patients who might be nervous or scared of the procedure
Ensuring that the patient is as comfortable and
relaxed as possible and confirming their agreement to the collection of a blood
sample
Checking patient identification against GP/Nurse
request and confirming with patient whenever possible
Accurate labelling of samples to confirm patient
identity
Applying dressings to the wound created by drawing
blood
Sending blood samples to testing laboratories
Ensure that domiciliary blood samples are returned
to the hub in time for courier collection and on Saturdays, ensure that
domiciliary blood samples are taken to the lab at the Horton Hospital at the
end of the shift.
Frailty Healthcare
Identify frail vulnerable groups of patients in the
community to assess whether there are any unmet health or care needs.
Undertake basic assessments such as taking weight, BP
and pulse rates to ensure that any housebound patient you are seeing is
receiving sufficient care and to contribute to the management of their
long-term conditions, eliminating the need for them to visit our practices for
support.
Perform baseline assessments when appropriate to
detect early signs of deterioration in health for housebound patients.
When necessary identify urgent needs, taking relevant
action or liaison
Notifying the patients GP if the assessment gives
rise to any concern
Refer and liaise with a range of statutory and
voluntary sector support agencies, ensuring the person has access to a wide
range of support
Provide guidance and support to increase the use of
self-care methods.
General
Keep timely,
accurate and complete electronic patient records and activity data on EMIS, all
of which will be maintained and stored in accordance with professional and
organisational standards.
To have responsibility for appropriate
documentation related to patients in their care to be disseminated to all
relevant professionals in a timely manner and in accordance with operating
standards.
Notifying GP/Nurse of any significant patient
issues
During holiday periods you may be required to
assist the phlebotomy teams at any of the NORA practices. Be responsible for maintaining Health and
Safety standards within the business, in line with the Health and Safety policy
To ensure ongoing compliance with CQC essential
standards
To ensure compliance with all GDPR and data
security policies
Adhere to all business protocols and SOPs
To comply with the Practice HR policies
Ensure effective and professional communications at
all times
Ensure a high standard of personal presentation at
all times
To take an active part in the performance review
system
Complete relevant (mandatory) training and ensure
agreed deadlines are met
Attend internal and external meetings as required
To support sustainability practices and recognise
the shared responsibility of carrying out duties in a resource-efficient way
This
job description sets out the main duties of the post at the date it was
written. Duties may vary without changing the general character of the post or
the level of responsibility entailed.
Person Specification
Qualifications
Essential
Desirable
- Any nursing or healthcare qualification
Experience
Essential
- At least one years experience of working in a phlebotomy role
- At least one years experience of working in an HCA or nursing role
- Experience of using computer systems for data entry
Desirable
- Experience of working in primary care
- Experience of job-sharing
- Experience of using EMIS web
- Experience of working in a community based clinical role
General
Essential
- Evidence of the right to live and work without restrictions in the UK
- DBS check
- Full Driving Licence
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills.
- The ability to communicate complex and sensitive information in an understandable way to a variety of audiences
- Ability to work under pressure and to meet deadlines
- Ability to work effectively both independently and as a team member
Desirable
- Safeguarding adult and children level three
- Full Immunisation status
- Basic life support training
Person Specification
Qualifications
Essential
Desirable
- Any nursing or healthcare qualification
Experience
Essential
- At least one years experience of working in a phlebotomy role
- At least one years experience of working in an HCA or nursing role
- Experience of using computer systems for data entry
Desirable
- Experience of working in primary care
- Experience of job-sharing
- Experience of using EMIS web
- Experience of working in a community based clinical role
General
Essential
- Evidence of the right to live and work without restrictions in the UK
- DBS check
- Full Driving Licence
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills.
- The ability to communicate complex and sensitive information in an understandable way to a variety of audiences
- Ability to work under pressure and to meet deadlines
- Ability to work effectively both independently and as a team member
Desirable
- Safeguarding adult and children level three
- Full Immunisation status
- Basic life support training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.