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Laindon Medical Group

Medical Secretary

The closing date is 19 March 2026

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Job summary

You will be responsible for providing a wide range of secretarial and administrative duties, including PA support to Practice Partners and GPs, and administrative support to the wider multidisciplinary team. This includes the timely processing of clinical information (both electronic and hard copy) and liaising with internal and external services such as secondary care and community providers using the Electronic Referral Service (ERS).

Main duties of the job

  • Typing clinical letters, reports and associated documentation
  • Processing referrals efficiently via ERS
  • Liaising with hospitals, community services and other agencies
  • Managing enquiries in an effective and professional manner
  • Maintaining accurate referrals and patient records
  • Scanning and attaching documents to patient healthcare records
  • Inputting data and read coding on SystmOne
  • Processing SARs, insurance reports, solicitors letters and DVLA forms
  • Answering incoming phone calls and handling requests appropriately
  • Supporting clinicians and Practice Partners with administrative and PA duties
  • Producing meeting agendas and minutes when required
  • Supporting reception and providing cover when needed
  • Participating in audits and practice searches as requested
  • Maintaining a clean and organised working area

About us

Laindon Medical Group is a busy and patient-focused GP practice committed to delivering high-quality care. Our mission is to offer the highest standards of care, listen to our patients views and needs, and ensure all staff are trained and supported to contribute to the smooth and safe running of the practice.

Details

Date posted

19 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4989-26-0001

Job locations

Laindon High Road

Basildon

Essex

SS15 5TR


Job description

Job responsibilities

We are looking for a reliable and organised Medical Secretary to support our clinical team in a busy GP practice. The role involves providing high-quality administrative support to ensure the smooth running of patient services.

Key responsibilities:

  • Audio and digital typing of clinical letters and reports

  • Managing referrals, test results, and hospital correspondence

  • Maintaining accurate patient records and filing systems

  • Dealing with patient and external enquiries in a professional manner

  • Supporting GPs and clinical staff with general administrative tasks

Key skills:

  • Excellent typing and IT skills

  • Strong attention to detail and confidentiality

  • Good communication and organisational skills

  • Ability to work under pressure in a fast-paced environment

  • Previous medical or NHS/GP practice experience preferred

Job description

Job responsibilities

We are looking for a reliable and organised Medical Secretary to support our clinical team in a busy GP practice. The role involves providing high-quality administrative support to ensure the smooth running of patient services.

Key responsibilities:

  • Audio and digital typing of clinical letters and reports

  • Managing referrals, test results, and hospital correspondence

  • Maintaining accurate patient records and filing systems

  • Dealing with patient and external enquiries in a professional manner

  • Supporting GPs and clinical staff with general administrative tasks

Key skills:

  • Excellent typing and IT skills

  • Strong attention to detail and confidentiality

  • Good communication and organisational skills

  • Ability to work under pressure in a fast-paced environment

  • Previous medical or NHS/GP practice experience preferred

Person Specification

Qualifications

Essential

  • Knowledge of medical terminology
  • Excellent typing, IT and organisational skills
  • Ability to work independently and as part of a team
  • High level of accuracy and attention to detail
  • Understanding of confidentiality and data protection
  • Worked in primary care setting

Desirable

  • Previous experience as a Medical Secretary (primary care desirable)
  • Confident user of SystmOne
Person Specification

Qualifications

Essential

  • Knowledge of medical terminology
  • Excellent typing, IT and organisational skills
  • Ability to work independently and as part of a team
  • High level of accuracy and attention to detail
  • Understanding of confidentiality and data protection
  • Worked in primary care setting

Desirable

  • Previous experience as a Medical Secretary (primary care desirable)
  • Confident user of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Laindon Medical Group

Address

Laindon High Road

Basildon

Essex

SS15 5TR


Employer's website

https://www.drmarshallandpartnerslaindonhc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Laindon Medical Group

Address

Laindon High Road

Basildon

Essex

SS15 5TR


Employer's website

https://www.drmarshallandpartnerslaindonhc.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Bethany

practicemanager.f81108@nhs.net

01268209363

Details

Date posted

19 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4989-26-0001

Job locations

Laindon High Road

Basildon

Essex

SS15 5TR


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