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Queensway Medical Centre

Reception Administrator

Information:

This job is now closed

Job summary

We are looking for a new member of staff to join our Reception team.

The position will entail undertaking various roles but predominantly Admin & Reception roles within our GP surgery. We are looking for someone who is IT literate, has good organisational skills and a willingness to learn and become part of our friendly, forward thinking team. Hours to be covered between 8am and 6.30pm Monday- Friday but occasional weekend may arise.

Main duties of the job

Liaising with external agencies such as hospitals and community services.

* Manage all enquires in an effective manner

* Scanning of patient related documentation and attaching scanned documents to patients healthcare records

* Input data into the patients healthcare records as necessary

* Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

* Manage all administrative queries as necessary

* Maintain a clean, tidy, effective working area at all times

* Support all clinical staff with general administrative tasks as requested

About us

We are a friendly surgery that has a fantastic supportive team. That strives for the best service for our patients. If you think you have the passion to help people and make a difference then please apply.

Details

Date posted

03 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4983-23-0001

Job locations

Olympic Way

Wellingborough

Northants

NN8 3QE


Job description

Job responsibilities

The following are the core responsibilities of the admin/reception role. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

*. Liaising with external agencies such as hospitals and community services.

*. Manage all enquires in an effective manner

*. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

* Input data into the patients healthcare records as necessary

*. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

*. Manage all administrative queries as necessary

*. Maintain a clean, tidy, effective working area at all times

*. Support all clinical staff with general administrative tasks as requested

* Patient care navigating and Reception duties

*. Support reception staff, providing cover during staff absences

*. Complete opening and closing procedures in accordance with the duty rota

Job description

Job responsibilities

The following are the core responsibilities of the admin/reception role. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

*. Liaising with external agencies such as hospitals and community services.

*. Manage all enquires in an effective manner

*. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

* Input data into the patients healthcare records as necessary

*. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

*. Manage all administrative queries as necessary

*. Maintain a clean, tidy, effective working area at all times

*. Support all clinical staff with general administrative tasks as requested

* Patient care navigating and Reception duties

*. Support reception staff, providing cover during staff absences

*. Complete opening and closing procedures in accordance with the duty rota

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Experience is not essential as training will be given but the applicant should strive for accuracy and precision and examples of this will need to be evidenced.

Desirable

  • Experience of working in a GP practice would desirable.

Experience

Essential

  • Experience of previous reception work and working with the general public.

Desirable

  • Experience of working in a GP practice.
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Experience is not essential as training will be given but the applicant should strive for accuracy and precision and examples of this will need to be evidenced.

Desirable

  • Experience of working in a GP practice would desirable.

Experience

Essential

  • Experience of previous reception work and working with the general public.

Desirable

  • Experience of working in a GP practice.

Employer details

Employer name

Queensway Medical Centre

Address

Olympic Way

Wellingborough

Northants

NN8 3QE


Employer's website

https://www.queenswaymedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Queensway Medical Centre

Address

Olympic Way

Wellingborough

Northants

NN8 3QE


Employer's website

https://www.queenswaymedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Anna Seamark

anna.seamark@nhs.net

01933672461

Details

Date posted

03 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4983-23-0001

Job locations

Olympic Way

Wellingborough

Northants

NN8 3QE


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