Job responsibilities
Primary responsibilities
The GP Assistant
will:
Sort clinical post and prioritise for the GP in
terms of actions. Signposting documents to others such as clinical pharmacist
etc.
Extract all information from clinical letters
that needs coding and adding to clinical notes.
Arranging appointments, referrals, tests and
follow up appointments for patients
Preparing patients to see the GP, taking a
brief clinical history and performing basic assessments in readiness for the GP
appointment.
Testing urine, taking blood pressure, ECGs
& phlebotomy.
Completing basic administration for the GP to
approve and sign documents such as insurance forms, mortgage, benefits agency
forms etc.
Explaining treatment procedures to patients.
Helping the GP liaise with outside agencies
e.g. contacting the hospital getting hold of an on-call doctor on the phone to
ask advice or arrange admission while the GP can continue with their
consultation(s).
Support the GP with immunisations/wound care.
Organisational Position
On
a daily basis the GPA will report to the Practice Manager and the GP Lead at
their practice.
Individual Responsibilities
Adhere to DHC and GP
Practices policies and procedures and any other relevant legislation.
Participate
in regular supervision sessions and appraisals with your line manager. Attend training
and development activities as identified and participate in meetings as
required.
Maintain
administration systems and workspace used in a clean and tidy condition.
Maintain
a good working knowledge of Health and Safety procedures and fire precautions
and operate the correct procedures and participate in policy development and
data collection where appropriate.
Work
flexibly to meet the needs of clients.
Ensure mandatory
training is up-to-date at all times.
Contribute to
ongoing/new projects as required.
To undertake any other
duties appropriate to the grade and purpose of the job as may be agreed by the
post holder.
Work Setting And Review
The post holder will
work autonomously to an agreed set of targets and objectives.
They will manage their
own time and case load, providing regular updates/progress reports to their
line manager and to the GP practices they are based in.
Participate in DHCs
appraisal and review system.
Confidentiality
In the course of
seeking treatment, patients entrust us with, or allow us to gather, sensitive
information in relation to their health and other matters. They do so in
confidence and have the right to expect that staff will respect their privacy
and act appropriately.
In the performance of
the duties outlined in this Job Description, the post-holder may have access to
confidential information relating to patients and their carers, practice staff
and other healthcare workers. They may also have access to information relating
to the Practice as a business organisation. All such information from any
source is to be regarded as strictly confidential.
Information relating to
patients, carers, colleagues, other healthcare workers or the business of the
Practice may only be divulged to authorised persons in accordance with the
Practice policies and procedures relating to confidentiality and the protection
of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and
maintaining their own and others health, safety and security as defined in the
Practice Health & Safety Policy, to include:
Using personal security
systems within the workplace according to Practice guidelines.
Identifying the risks
involved in work activities and undertaking such activities in a way that
manages those risks.
Making effective use of
training to update knowledge and skills.
Using appropriate
infection control procedures, maintaining work areas in a tidy and safe way and
free from hazards.
Reporting potential
risks identified.
Equality & Diversity
Acting in a way that
recognises the importance of peoples rights, interpreting them in a way that
is consistent with Practice procedures and policies, and current legislation.
Respecting the privacy,
dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner
which is welcoming to and of the individual, is non-judgmental and respects
their circumstances, feelings priorities and rights.
Acting in a way that
recognizes the importance of peoples rights, interpreting them in a way that
is consistent with Practice procedures and policies, and current legislation.
Respecting the privacy,
dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner
which is welcoming to and of the individual, is non-judgmental and respects
their circumstances, feelings priorities and rights.
Personal & Professional Development
Post holder must hold a
GP Assistant Certificate qualification or have the intention to work towards it.
Participation in an
annual individual performance review, including taking responsibility for
maintaining a record of own personal and, or professional development.
Taking responsibility
for own development, learning and performance and demonstrating skills and
activities to others who are undertaking similar work.
Attend all relevant
annual updates.
Inform the lead GP of
any concerns regarding GPA role and any professional development needed.
Be aware of own
professional boundaries and what to do when you have reached them.
Quality
The post-holder will strive
to maintain quality within the Practice, and will:
Alert other team
members to issues of quality and risk.
Work to practice
protocols.
Assess own performance
and take accountability for own actions, either directly or under supervision.
Contribute to the
effectiveness of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhance the teams performance.
Work effectively with
individuals in other agencies to meet patients needs.
Effectively manage own
time, workload, and resources.
Communication
The post-holder should recognise the importance
of effective communication within the team and will strive to:
Communicate effectively
with other team members.
Be familiar in all
mediums of communications such as email, tasks, telephone etc.
Communicate effectively
with patients and carers.
Recognise peoples
needs for alternative methods of communication and respond accordingly.
Communicate effectively
to outside agencies.
Communicate clearly
with their lead GP.
Contribution to the Implementation of Services
The post-holder will:
Apply Practice
policies, standards and guidance.
Discuss with other
members of the team how the policies, standards and guidelines will affect own
work.
Participate in audit
where appropriate.