Job summary
Are you a Healthcare Assistant with a
Level 2/3 NVQ Qualification and Health/Social Care who is interested in a
role caring for frail and complex
patients whom are at risk of further deterioration in health or an avoidable
hospital admission or unnecessary length of hospital stay.
Poole Central PCN is recruiting a part-time HCA, to
work in the Enhanced Care Team, under the supervision of trained nurses,
undertaking a broad range of health care activities and duties relating to the
care of frail and complex patients in their own homes or residential care.
The successful candidate will be
working within a multi-professional team of ANPs, Nurses, Paramedics,
Pharmacists and Support staff and will be offered development and training to
fulfil this job role and personal development objectives.
There is some flexibility around days worked, but must include a Monday as a working day. Start times for this role can be 08:30 or 09:00.
Due to the Christmas break, invites to interview will be sent to those who have been successfully shortlisted w/c 5 January 2026.
Interview date - Wednesday 21 January 2026.
(Please note: unfortunately this job is not open to applicants outside the UK)
Main duties of the job
The focus of the role will be to
support the provision of clinical care for identified patients with frail
and/or complex needs usually in their own homes in accordance with the
patients care plan. They will work as part of a team supported by qualified nurses,
but the successful candidate must be able to work with minimum direct
supervision.
The successful candidate will
assist in the identification of those individuals with more complex health
needs and with discussion with colleagues, refer for a holistic,
multi-dimensional, interdisciplinary assessment. To participate in the MDT
meetings, where appropriate
The successful candidate to be able to
establish and maintain effective communications with patients, carers, and
health professionals in a professional manner. To identify
social isolation and loneliness, being proactive in signposting the ageing well
population to relevant resources to empower patients to remain active and
engage within their communities.
Assistance with ongoing support of
patients, their families, and carers to manage their frailty and long-term
health conditions. This will involve, following appropriate
competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy,
ECG, BMI/BP readings, Urinalysis, diabetic foot checks / ear checks etc.
About us
Poole
Central PCN is the second largest PCN in Dorset and one of the first to develop
an operational Hub with a central co-ordination team and clinical teams
co-located in a dedicated building.
The PCN
services comprise a multi-professional Enhanced Care Team, responding to the
needs of the population who are housebound or living in long term residential
care. The ECT comprises ANPs, RNs, HCAs, Paramedics, Specialist Diabetes and
Respiratory Nurses and Clinical Pharmacists, working together to optimise clinical
outcomes and support people to remain living independently whenever possible
and working closely with Practice Teams to ensure effective co-ordinated care.
We work
collaboratively with partners in health and social care and are currently
developing a number of pathways that involve models if integrated working and
information systems and digital technology have a key part to play in achieving
greater efficiency in how we work.
The
post-holder will be employed through The Adam Practice (Lead Practice) on
behalf of the PCN and details of Terms and Conditions of employment are
available on request.
Job description
Job responsibilities
To support the provision of clinical
care for identified patients with frail and/or complex needs usually in their own
homes in accordance with the patients care plan. To be supported by the ECT
trained nurses but able to work with minimum direct supervision.
To establish and maintain effective
communications with patients, carers, and health professionals in a
professional manner.
To assist with ongoing support of
patients, their families, and carers to manage their frailty and long-term
health conditions.
To identify social isolation and loneliness, being proactive in
signposting the ageing well population to relevant resources to empower
patients to remain active and engage within their communities.
To be able to identify and recognise a deterioration in an individuals health and act
promptly to refer to relevant health professional to minimise the risk of rapid
deterioration or where appropriate, avoid hospital admission.
To have knowledge and understanding of
the NEWS scoring format to assist with effective communication in
acute/deteriorating presentations.
In line with the PCN/ Practices Team
policy, to update patient records ensuring entries are accurate, relevant, and
timely and communicate care provided appropriately.
Following appropriate
competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy,
ECG, bmi/bp readings, Urinalysis, diabetic foot checks.
To support the
facilitation of early discharge, where possible, from hospital for case managed
patients by co-ordination of care and services to be delivered within primary
care/community.
To assist in the identification of those individuals with more
complex health needs, with discussion with colleagues, refer for a holistic,
multi-dimensional, interdisciplinary assessment with members of the MDT
specialising in older peoples health, including a geriatrician. To participate
in the MDT meetings, where appropriate.
Job description
Job responsibilities
To support the provision of clinical
care for identified patients with frail and/or complex needs usually in their own
homes in accordance with the patients care plan. To be supported by the ECT
trained nurses but able to work with minimum direct supervision.
To establish and maintain effective
communications with patients, carers, and health professionals in a
professional manner.
To assist with ongoing support of
patients, their families, and carers to manage their frailty and long-term
health conditions.
To identify social isolation and loneliness, being proactive in
signposting the ageing well population to relevant resources to empower
patients to remain active and engage within their communities.
To be able to identify and recognise a deterioration in an individuals health and act
promptly to refer to relevant health professional to minimise the risk of rapid
deterioration or where appropriate, avoid hospital admission.
To have knowledge and understanding of
the NEWS scoring format to assist with effective communication in
acute/deteriorating presentations.
In line with the PCN/ Practices Team
policy, to update patient records ensuring entries are accurate, relevant, and
timely and communicate care provided appropriately.
Following appropriate
competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy,
ECG, bmi/bp readings, Urinalysis, diabetic foot checks.
To support the
facilitation of early discharge, where possible, from hospital for case managed
patients by co-ordination of care and services to be delivered within primary
care/community.
To assist in the identification of those individuals with more
complex health needs, with discussion with colleagues, refer for a holistic,
multi-dimensional, interdisciplinary assessment with members of the MDT
specialising in older peoples health, including a geriatrician. To participate
in the MDT meetings, where appropriate.
Person Specification
Qualifications
Essential
- Qualification in Healthcare (minimum NVQ level 2)
Desirable
Experience
Essential
- Previous experience in an NHS/Primary Care / Local Authority role
- Experience of working under own direction
- Evidence of working with IT systems including Word
- Ability to handle sensitive information confidentially
Desirable
- Experience of Community/Primary Healthcare
- Experience of supporting service improvement
- Ability to self motivate, organise and prioritise workload
Travel
Essential
- Subject to the provisions of the Equality Act, able to travel using own vehicle on locality business
Skills & Attributes
Essential
- Excellent written and verbal communication skills
- Ability to use own initiative
- Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Desirable
Person Specification
Qualifications
Essential
- Qualification in Healthcare (minimum NVQ level 2)
Desirable
Experience
Essential
- Previous experience in an NHS/Primary Care / Local Authority role
- Experience of working under own direction
- Evidence of working with IT systems including Word
- Ability to handle sensitive information confidentially
Desirable
- Experience of Community/Primary Healthcare
- Experience of supporting service improvement
- Ability to self motivate, organise and prioritise workload
Travel
Essential
- Subject to the provisions of the Equality Act, able to travel using own vehicle on locality business
Skills & Attributes
Essential
- Excellent written and verbal communication skills
- Ability to use own initiative
- Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
