Job summary
An exciting opportunity for an enthusiastic and experienced Pharmacy
Technician in a fledgling team. You will work alongside 2 other technicians and
4 pharmacists to provide in-surgery pharmaceutical support and advice. Work
will be primarily within named surgeries, whilst working closely with the pharmacy
technicians in the rest of the network. Suitable training and support will be
provided according to the requirements of the successful candidate.
The role will include supporting the Practice workload with prescription
requests and queries, medicines optimisation and reconciliation tasks, under
the supervision of the Clinical Pharmacists.
The Pharmacy Technician role will have a responsibility to support the
Practice Teams with Improving Patient Safety, Clinical Audit and Review and
fulfilling reporting requirements relating to clinical improvement plans
(CCLIP) and quality outcomes framework (QOF).
The role will also form a key role in the wider Network team working to
achieve the PCN Direct Enhanced Service (DES) requirements.
Provisional interview dates: Tuesdays 9th and 16th January 2024 from 12pm.
Main duties of the job
The pharmacy technician will work closely with the Network Pharmacy team
to ensure coordinated and efficient processing of prescription queries. They
will support the processing of repeat prescriptions (e.g. eRD) including
Nursing & Residential Care Home monthly prescriptions and requests together
with the admin and pharmacy team.
Another aspect of the role is to work alongside clinicians to carry out
medicine reconciliations for discharge summaries, clinic letters and other
transfers of care information and communication, in line with PCN policy.
This is an interesting and varied role, where the pharmacy technicians
core responsibilities will cover clinical, technical and administrative
categories, to enable greater effective and efficient use of medicine. You will
be at the forefront of driving this valuable expansion and collaboration of the
primary care services across the five practices in the Network
The successful candidate would have a strong ethos for team working and
experience in primary care or community pharmacy desirable. A commitment to
enrol on CPPE PCPEP is essential if not previously completed and support will
be given to complete the course.
About us
Poole Central Primary Care Network is a group of 6 GP Practices in
Poole, Dorset, covering a population of approximately 64,000. The practices
work cohesively to develop local based services to support the needs of the
population we serve. There is a central PCN Hub, based at Acorn Business Park (Tower
Park) however, your work will be mainly based within any one of the 9 GP
surgery sites. The Pharmacy Technician role is part of the growing team of
pharmacy professionals supporting the Poole Central Primary Care Network (PCN).
The PCN recognises that pharmacy technicians will play an important
role, complementing our existing clinical pharmacist team. The Team also work
collaboratively with community pharmacies, GPs and Practice Nurses, Care Homes,
and other members of the PCN multi-disciplinary Enhanced Care team.
Job description
Job responsibilities
Work closely with the Network Pharmacy team to ensure coordinated and
efficient processing of prescription queries.
Support the processing of repeat prescriptions (e.g. eRD) including
Nursing & Residential Care Home monthly prescriptions and requests together
with the admin and pharmacy team.
Work alongside clinicians to carry out medicine reconciliations for
discharge summaries, clinic letters and other transfers of care information and
communication, in line with Practice policy.
Support patients to manage their medications, for example; synchronisation
of medications, review patients suitability for monitored dosage systems, and
setting up electronic repeat dispensing.
Ensure consideration is given to patients and their families/carers in
every stage of the decision-making process/shared decision-making.
Utilise consultation skills to ensure patients use their medicines
effectively.
Promote cost effective, safe evidence-based prescribing in accordance
with local formulary, medication optimisation strategy and national guidance.
Liaise with primary and secondary care colleagues and others to resolve
prescribing queries.
Update and maintain accurate and comprehensive patient medication
records.
Job description
Job responsibilities
Work closely with the Network Pharmacy team to ensure coordinated and
efficient processing of prescription queries.
Support the processing of repeat prescriptions (e.g. eRD) including
Nursing & Residential Care Home monthly prescriptions and requests together
with the admin and pharmacy team.
Work alongside clinicians to carry out medicine reconciliations for
discharge summaries, clinic letters and other transfers of care information and
communication, in line with Practice policy.
Support patients to manage their medications, for example; synchronisation
of medications, review patients suitability for monitored dosage systems, and
setting up electronic repeat dispensing.
Ensure consideration is given to patients and their families/carers in
every stage of the decision-making process/shared decision-making.
Utilise consultation skills to ensure patients use their medicines
effectively.
Promote cost effective, safe evidence-based prescribing in accordance
with local formulary, medication optimisation strategy and national guidance.
Liaise with primary and secondary care colleagues and others to resolve
prescribing queries.
Update and maintain accurate and comprehensive patient medication
records.
Person Specification
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
- Demonstrable commitment to professional and personal development.
Desirable
- Completion of CPPE PCPEP course or currently enrolled on the pathway (willingness to undertake essential).
- Training in motivational coaching and interviewing or equivalent.
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Desirable
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges
- Experience in use of databases, digital technology applications
- Experience of data collection and providing monitoring information to assess the impact of services
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Vulnerable adults awareness
Skills & Knowledge
Essential
- Knowledge of the personalised care approach
- Good clinical pharmacy knowledge including terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
Desirable
- Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence based medicine
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
- Knowledge of general practice clinical system, SystmOne
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
Other
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
- Full driving licence and access to own transport
Personal Qualities and Attributes
Essential
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Works effectively independently and as a member of a team
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders
- Ability to identify risk and assess/manage risk when working with individuals
- Flexible approach to meet service needs and ensure a stakeholder focused
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues in PCN and the wider system
- Continued commitment to improve skills and ability in new areas of work
- Self-motivated and proactive
- Adaptability, flexibility and ability to cope with uncertainty and change
Person Specification
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
- Demonstrable commitment to professional and personal development.
Desirable
- Completion of CPPE PCPEP course or currently enrolled on the pathway (willingness to undertake essential).
- Training in motivational coaching and interviewing or equivalent.
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Desirable
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges
- Experience in use of databases, digital technology applications
- Experience of data collection and providing monitoring information to assess the impact of services
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Vulnerable adults awareness
Skills & Knowledge
Essential
- Knowledge of the personalised care approach
- Good clinical pharmacy knowledge including terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
Desirable
- Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence based medicine
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
- Knowledge of general practice clinical system, SystmOne
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
Other
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
- Full driving licence and access to own transport
Personal Qualities and Attributes
Essential
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Works effectively independently and as a member of a team
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders
- Ability to identify risk and assess/manage risk when working with individuals
- Flexible approach to meet service needs and ensure a stakeholder focused
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues in PCN and the wider system
- Continued commitment to improve skills and ability in new areas of work
- Self-motivated and proactive
- Adaptability, flexibility and ability to cope with uncertainty and change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
