Job summary
37.5 hours per week
An exciting opportunity has arisen for a Medical Administrator/Receptionist to join our busy 2 partner practice.
The Role will require that you provide general administration and reception assistance to the practice team.
Applicants must be self motivated, able to work under pressure, be eager to learn, and have excellent communication and IT skills. This busy and varied role requires the ability to work as part of a team .
Experience of working in General Practice or other NHS setting is preferable, however full training will be given.
This role requires a flexible approach to working to provide additional cover when required and the ability to adapt to change.
Main duties of the job
- Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors.
- Assist and direct patients in accessing appropriate services.
- Various administrative duties including scanning, read coding, data entry, tasks etc.
- Maintaining appointment system
- Process/issue prescription requests
- Work to practice policies and protocols.
About us
Moreton Medical Centre is a busy but friendly 2 partner practice with a practice population of approximately 5300 patients.
Our clinical team consists of 2 partners, 4 salaried GP's, 1 ACP and 3 nurses, . We are a training Practice and currently have 3 GP trainees.
Job description
Job responsibilities
Job summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To follow practice protocols and procedures.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Job responsibilities:
- Receive and make calls as required
- Process requests for appointments using clinical system (Emis Web)
- Process prescription requests
- Scanning/read coding
- Input data into the patients healthcare records as necessary
- Process incoming e-test results, ensuring they are referred to the relevant clinician
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage queries as necessary
- Support all clinical staff with general administrative tasks as requested
- Follow practice protocols and procedures
This job description is not intended to be exhaustive and may be amended to meet the future needs of the practice.
Job description
Job responsibilities
Job summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To follow practice protocols and procedures.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Job responsibilities:
- Receive and make calls as required
- Process requests for appointments using clinical system (Emis Web)
- Process prescription requests
- Scanning/read coding
- Input data into the patients healthcare records as necessary
- Process incoming e-test results, ensuring they are referred to the relevant clinician
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage queries as necessary
- Support all clinical staff with general administrative tasks as requested
- Follow practice protocols and procedures
This job description is not intended to be exhaustive and may be amended to meet the future needs of the practice.
Person Specification
Qualifications
Essential
- Good standard of education including a minimum of
- GCSE Maths & English Grade C and above (or equivalent)
- IT literate
Desirable
- Experience of working as part of a team
- Excellent communications skills
Experience
Essential
- Excellent communication skills
Desirable
- Experience of working in a GP practice or NHS office environment.
Person Specification
Qualifications
Essential
- Good standard of education including a minimum of
- GCSE Maths & English Grade C and above (or equivalent)
- IT literate
Desirable
- Experience of working as part of a team
- Excellent communications skills
Experience
Essential
- Excellent communication skills
Desirable
- Experience of working in a GP practice or NHS office environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.