Ealing Park Health Centre

Health Care Assistant

Information:

This job is now closed

Job summary

We are looking to appoint a passionate and committed Health Care Assistant for our friendly training practice at Ealing Park Health Centre. The applicant must have relevant General Practice experience.

The vacancy is for 22.5 hours per week.

Main duties of the job

The role of the Health Care Assistant in Ealing Park Health Centre is to support the GP's and nursing team to deliver high quality care to our population of patients with chronic, complex medical conditions.

The successful candidate will have previous experience in General Practice and will be familiar with the clinical requirements of this role. The role has elements that cover all the services offered in primary care and are delivered at the surgery and in patients homes.

Team working is essential and flexibility to meet the demands of patient care delivery is required. Planning care and screening are important parts of primary care and as a Health Care Assistant, your role will be important in identifying, screening and delivering care appropriately.

About us

The success of Ealing Park Health Centre is based on a solid foundation of patient-centered care, a genuine culture of continuous learning and improvement, and a supportive working environment that values inclusivity. We are a dynamic, forward thinking and well-established practice of 11,500 patients in a socially and culturally diverse area of South Ealing. Our aim is to provide progressive, high quality, evidence-based primary care to our patients, and to keep staff motivated to do their absolute best.

Our practice is popular amongst residents and is located in purpose-built premises with on-site parking and modern consulting rooms and offices.

Our clinicians are well supported by a team of highly experienced administrators and secretaries. The Practice Business Manager is supported by a Reception Manager.

Details

Date posted

10 December 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4948-23-0004

Job locations

195A South Ealing Road

London

W5 4RH


Job description

Job responsibilities

Clinical:

Undertake nursing care and tasks:

Patient health checks Cardiovascular Disease

Blood pressure monitoring including ambulatory monitoring

ECG recording

24 ABPM desirable

Urinalysis

Weighing

Phlebotomy

Administration of intramuscular injections

Administration of flu & pneumonia injections at the surgery only

Chaperoning duties

INR testing and monitoring using INR star software - desirable

Dementia screening

Mechanical falls screening

Simple wound management

Removal of sutures/staples

Weight management and diet advice

Routine diabetic checks in line with the 9 key processes including foot checks and care

Planning - desirable

Care planning for complex patients in order to pro-actively manage and co-ordinate patient

care so as to avoid hospital admissions

Simple medication monitoring to ensure compliance

Disposal of practice clinical waste

Assist with patients in their homes as required with relation to nursing care/needs or care planning - desirable

Undertaking basic post discharge monitoring within a set protocol to ensure that the discharge has been safe for the patient and ensure appropriate follow up - desirable

Record activities on agreed templates using SystmOne electronic records system.

Report any abnormal findings to on call general practitioner for follow up and investigation within an appropriate time frame depending on the level of need.

Liaise with outside agencies, such as health, social and voluntary agencies, and other surgeries in our health network on behalf of patients.

Collecting, capturing and collating required data on health and wellbeing in planned and opportunistic patient encounters and settings to support the on-going work of the surgery.

Assist the surgery team during a medical emergency within the surgery.

Be trained and have annual updates on CPR and anaphylaxis.

Assist in surgical/medical equipment and vaccine stock control/re-stocking and rotation.

Vaccine/cold chain storage, monitoring & recording.

Processing and management of laboratory samples requested by GP/nurses ensure samples are labelled and bagged ready for collection with necessary forms.

Care & maintenance of equipment including annual/periodic calibration.

Monitoring, ordering and close stock control of all medical supplies including annual audit of stock.

Non Clinical

Be part of the practice team, attending and participating in practice meetings.

Be responsible for maintaining and continuing professional development in line with the needs of the surgery and nursing team.

Participate in annual appraisal with line manager.

Contribute, when requested, to participate in teaching sessions within the surgery setting.

Good time keeping.

Confidentiality:

Patients trust us with sensitive information in relation to their health and other matters. They do so in the knowledge that they have a right to expect that staff will respect their privacy and act appropriately.

In carrying out the duties outlined within this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information is to be regarded as strictly confidential.

Information about patients, carers, colleagues or other health workers, or the business of the practice, may only be divulged to authorised people in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety:

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity:

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Infection Control

Infection control is everyones responsibility. The post holder will adhere to and promote within the team the local trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reduce the burden of healthcare associated infections including MRSA. In particular all staff should have the following key responsibilities:

Staff must wash their hands or use alcohol hand rub before commencing clinic and between each patient contact.

Staff have a duty attend infection control training provided by the local NHS trust.

Post holder should take lead in screening surgery staff should an infection be detected or reported within the clinical team.

Commitment to care

The post holder would be expected to ensure that patients needs experience and safety comes first and to treat patients, carers, family members and colleagues with dignity and respect.

Job description

Job responsibilities

Clinical:

Undertake nursing care and tasks:

Patient health checks Cardiovascular Disease

Blood pressure monitoring including ambulatory monitoring

ECG recording

24 ABPM desirable

Urinalysis

Weighing

Phlebotomy

Administration of intramuscular injections

Administration of flu & pneumonia injections at the surgery only

Chaperoning duties

INR testing and monitoring using INR star software - desirable

Dementia screening

Mechanical falls screening

Simple wound management

Removal of sutures/staples

Weight management and diet advice

Routine diabetic checks in line with the 9 key processes including foot checks and care

Planning - desirable

Care planning for complex patients in order to pro-actively manage and co-ordinate patient

care so as to avoid hospital admissions

Simple medication monitoring to ensure compliance

Disposal of practice clinical waste

Assist with patients in their homes as required with relation to nursing care/needs or care planning - desirable

Undertaking basic post discharge monitoring within a set protocol to ensure that the discharge has been safe for the patient and ensure appropriate follow up - desirable

Record activities on agreed templates using SystmOne electronic records system.

Report any abnormal findings to on call general practitioner for follow up and investigation within an appropriate time frame depending on the level of need.

Liaise with outside agencies, such as health, social and voluntary agencies, and other surgeries in our health network on behalf of patients.

Collecting, capturing and collating required data on health and wellbeing in planned and opportunistic patient encounters and settings to support the on-going work of the surgery.

Assist the surgery team during a medical emergency within the surgery.

Be trained and have annual updates on CPR and anaphylaxis.

Assist in surgical/medical equipment and vaccine stock control/re-stocking and rotation.

Vaccine/cold chain storage, monitoring & recording.

Processing and management of laboratory samples requested by GP/nurses ensure samples are labelled and bagged ready for collection with necessary forms.

Care & maintenance of equipment including annual/periodic calibration.

Monitoring, ordering and close stock control of all medical supplies including annual audit of stock.

Non Clinical

Be part of the practice team, attending and participating in practice meetings.

Be responsible for maintaining and continuing professional development in line with the needs of the surgery and nursing team.

Participate in annual appraisal with line manager.

Contribute, when requested, to participate in teaching sessions within the surgery setting.

Good time keeping.

Confidentiality:

Patients trust us with sensitive information in relation to their health and other matters. They do so in the knowledge that they have a right to expect that staff will respect their privacy and act appropriately.

In carrying out the duties outlined within this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information is to be regarded as strictly confidential.

Information about patients, carers, colleagues or other health workers, or the business of the practice, may only be divulged to authorised people in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety:

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity:

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Infection Control

Infection control is everyones responsibility. The post holder will adhere to and promote within the team the local trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reduce the burden of healthcare associated infections including MRSA. In particular all staff should have the following key responsibilities:

Staff must wash their hands or use alcohol hand rub before commencing clinic and between each patient contact.

Staff have a duty attend infection control training provided by the local NHS trust.

Post holder should take lead in screening surgery staff should an infection be detected or reported within the clinical team.

Commitment to care

The post holder would be expected to ensure that patients needs experience and safety comes first and to treat patients, carers, family members and colleagues with dignity and respect.

Person Specification

Experience

Essential

  • Qualifications
  • Care Certificate - essential
  • Experience
  • Experience of working within a nursing team - essential
  • Experience of dealing with vulnerable patients - essential
  • Experience of working in primary care - essential
  • Experience of System One or other clinical IT systems - essential
  • Strong communication and interpersonal skills - essential
  • Ability to work independently and as part of a multidisciplinary team - essential
  • Commitment to providing high-quality patient care - essential
  • Excellent listening skills - essential
  • Good communicator - essential
  • Compassionate and positive attitude - essential
  • Excellent team player who supports others - essential
  • Understand and maintain confidentiality in line with current legislation - essential
  • Ability to work with confidential sensitive information and understand boundaries - essential
Person Specification

Experience

Essential

  • Qualifications
  • Care Certificate - essential
  • Experience
  • Experience of working within a nursing team - essential
  • Experience of dealing with vulnerable patients - essential
  • Experience of working in primary care - essential
  • Experience of System One or other clinical IT systems - essential
  • Strong communication and interpersonal skills - essential
  • Ability to work independently and as part of a multidisciplinary team - essential
  • Commitment to providing high-quality patient care - essential
  • Excellent listening skills - essential
  • Good communicator - essential
  • Compassionate and positive attitude - essential
  • Excellent team player who supports others - essential
  • Understand and maintain confidentiality in line with current legislation - essential
  • Ability to work with confidential sensitive information and understand boundaries - essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ealing Park Health Centre

Address

195A South Ealing Road

London

W5 4RH


Employer's website

https://www.ealingparkhealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ealing Park Health Centre

Address

195A South Ealing Road

London

W5 4RH


Employer's website

https://www.ealingparkhealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Tahera Khan

tahera.khan@nhs.net

Details

Date posted

10 December 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4948-23-0004

Job locations

195A South Ealing Road

London

W5 4RH


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